Title: Delivering Business Value Through SharePoint:
1Delivering Business Value Through SharePoint
Summary Document
2Introduction to the summary document
3SharePoint brings business value to many
companies
Executive Summary
- SharePoint users report that the tool delivers
major business value with a low total cost of
ownership.
- SharePoints rapid adoption is an indicator of
its value.
- Companies are attracted by these six functions of
SharePoint
- Collaboration
- Portal
- Enterprise Search
- Content Management
- Business Forms
- Business Intelligence
50 Adoption
4Research Method
5Research Method
Research Method
- If you already know that SharePoint doesnt fit
well with your company, please see the following
research
- Portals Portal Marketscape SharePoint Not the
Only Option in 2007 and Portals Think
Platforms, Not Products
- Enterprise Search Demystify Enterprise Search
to Unveil Business Process Success and Break
Content Management Silos with After-Market
Search - Content Management Web Content Management
Solutions
- Business Forms Vendor Landscape Affordable
E-Forms for Small Enterprises
- Business Intelligence BI Competency Center
Prevent Pricey Mistakes
6Profile of Clients Interviewed
Research Method
Our in-depth research approach delved into the
implementations of 258 organizations across a
representative sample of industries and sizes. Of
these, 217 filled out a comprehensive survey and
41 engaged in an extensive interview.
7What is SharePoint?
8SharePoint addresses many business needs
Defining SharePoint
- SharePoint is
- A platform for collaboration.
- The ability to design, deploy, and manage
enterprise portals.
- A way of searching for people and information.
- A forum for enterprise content management.
- The capability to streamline forms-driven
business processes.
- Business intelligence (BI) for every employee to
make better decisions.
Business Intelligence
Collaboration
Platform Services
Business Forms
Portal
Content Management
Search
SharePoint can help an enterprise manage content
and processes, improve business insight, enhance
collaboration, and empower IT to make a strategic
impact.
9SharePoint can be broken down into 6 functional
areas
Defining SharePoint
Source Microsoft
10Why are Companies Implementing? (Benefits)
11SharePoint brings a wide range of benefits
Benefits
- Companies have reported that SharePoint benefits
impact the company, the end users, and IT.
- Companies of all sizes and industries have
implemented SharePoint and reaped benefits.
- SharePoints impact on an organization is most
often defined as positive business value rather
than pure cost savings.
SharePoint is more than just a platform. It
transforms the way IT and end users conduct their
daily work by enabling more efficient
communication and collaboration.
12What are the Challenges? (How to Avoid Pitfalls)
13Avoiding the Pitfalls
What challenges does SharePoint present?
- Top Five Challenges
- IT staff learning curve. With each successive
version, SharePoint is becoming an increasingly
complex solution, which makes it harder for IT to
learn to use and manage it. - Site design. While portal solutions generally
facilitate Web development, users sometimes find
the structure restrictive, particularly in terms
of look and feel. Enterprise users often have
difficulty avoiding the SharePoint look. - Customization. In addition to design
considerations, users can struggle with
customization of SharePoint components such as
templates, Web parts, and workflows. - Content organization. Some organizations regret
having underestimated the planning phase prior to
using SharePoint for content management. The
challenge is in creating a logical, functional
hierarchy for information that users will be able
to navigate with relative ease. - End-user acceptance. Despite the widely reported
benefits of SharePoints tools, some end-users
are resistant to changing their work habits to
adapt to a new solution. This problem can be
particularly frustrating when SharePoint is used
for collaboration and content management, but
users persist in sending e-mail attachments to
their teams.
Please see full report for challenge mitigation
steps
14How is an Implementation Completed?
(Creating the Plan)
15Crucial planning and implementation steps
Planning and Implementation
Please see full report for recommendations for
each step
Planning
Implementation
- Train IT
- Pilot
- Customize
- Test
- Train End Users
- Roll-out the Solution
- Ongoing Considerations
- Make the SharePoint Decision
- Envision SharePoint
- Create a Roadmap
- Consider Complementary Products
- Budget Requirements
- Involve the Business
- Calculate Resource Requirements
- Organization/Architectural Design
Reported Average Allocation of Time