Best Predictive Dialer Providers in Delhi

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Best Predictive Dialer Providers in Delhi
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What are Dialers?

• An Auto dialer is a device used for making
  outbound calls. It dials the phone number,
  connects to the call center or other devices for
  incoming calls. It is an intelligent instrument,
  which is capable of storing records of the calls
  made and the number of attempts made to connect
  with the customer. Auto dialer is basically used
  by the telemarketing companies to conduct
  telemarketing campaigns.

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Predictive Dialer

• Predictive dialers use dialing algorithm to
  decide when an agent will be available to handle
  the next outgoing call. They even dial numbers
  automatically and sequentially based on the
  prediction. Also, they have capability to detect
  busy signals, answering machines, voicemail, and
  disconnected calls

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Cloudshope Technologies

• Cloudshope is a leading Dialer provider brand in
  Mumbai. Cloudshope provides 4 dialers which helps
  the businesses to grow their business by managing
  their sales team and get call center services.
  The 4 dialers are as follows-
• Sequential Dialer
• Manual Dialer
• Preview Dialer
• Predictive Dialer

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Features of Dialers

• REPORTS- If you are using preview, predictive or
  sequential dialers you will get all the reporting
  details from your dashboard whose login
  credentials will be provided by us. From there
  you can easily get the status of all the calls
  scheduled.
• LIVE DASHBOARD- In Live dashboard you will be
  able to monitor the live campaign scheduling
  status weather the calls are being connected,
  disconnected, connecting, campaign login , logout
  etc details in live call logs.

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• Call Recording-Auto dialers enable to track all
  conversations with call recording. The recordings
  can be utilized later for quality and training
  purposes.
• Location Tracking- Cloudshopes auto dialer
  system provides you with live tracking of your
  agents location.
• CRM Management- CRM stands for customer
  relationship management use for Interaction with
  the customer to analysis of the data. It helps
  the company to connect with the customer in easy
  way.

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 Advantages of Auto Dialer

• No Manual Number Entry- No need to dial each
  customers contact number manually. Auto dialer
  does the dialing, while your agents can focus on
  talking and winning customers.
• Reduced Effort- Making manual outbound calls to a
  large number of customers every single day is
  prone to errors. Customers contact file can be
  imported to your auto-dialer system to avoid this
  problem.

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• Seamless Data Collection-An auto dialer software
  is helpful to send out surveys to a large group
  of people. It can be integrated with your CRM to
  collect results seamlessly.
• Report Analysis- Understand how many calls were
  answered, which agent took the most number of
  calls from Exotels detailed reporting.

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THANKYOU

• Contact us-
• E-Mail- info_at_cloudshope.com
• Mobile no. - 90278-90278
• Toll-Free no. - 1800-313-8282
• Address - Cloudshope Technologies Pvt. Ltd.,
• 11th Floor, 1141-1142, I-Thum Tower B,
• Sector-62 Noida, UttarPradesh 201301, INDIA