Capabilities Briefing

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Capabilities Briefing
Andy Carter acarter_at_windwardits.com

• For CDCA

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About Windward

• Founded in 1997, to assist organizations that
  rely on their network and systems
• infrastructure as a key asset.
• Windward provides a range of consulting,
  engineering, and information
• technology services that leverages its
  knowledge of the public sector and
• commercial best practices
• US-owned small business, TS Facility Clearance
• Over 100 engineers/consultants, most with
  clearances
• Focus on enterprise management/service
  assurance with expertise in tools and process
• Over 250 customers/projects in the commercial
  and public sectors

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Windwards Mission
.is to help customers meet organizational
objectives and adapt to change with increased
efficiency and flexibility.
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Windwards Focus
Windwards expertise is focused on these areas of
IT
Business Intelligence Analyzing massive
amounts of data using COTS products SOA
Developing enterprise architectures that allow
applications to communicate over flexible
systems Cyber Security Developing strategies to
protect networks and data Service Assurance
Ensuring that mission critical systems are always
available Green IT Using virtualization to
reduce costs and energy consumption in data
centers Operations Management Ensuring that IT
infrastructure is sufficient to meet agency
goals IT Process Improvement Optimizing
operational procedures to maximize efficiency and
effectiveness
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Business Intelligence
Windwards experience in BI enables solutions
that improve decision making, save money and
resources, automate data analysis, and provide
the means to manage performance

• Solutions to combine and analyze disparate silos
  of information
• Tracking of the impact of programs
• Tying program funding to program results
• Measuring spending against performance thresholds
  
• Correlating department goals with expenditures
• Monitoring security, operational status and
  service health
• Automating analysts work

Windward provides the visibility to deliver more
efficient and effective programs.
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SOA
As a vendor-neutral solutions provider, Windward
helps our clients

• Build solid SOA IT infrastructures as a
  foundation for the successful operation of
  efficient and effective IT environments
• Provide available, discoverable, accessible and
  reusable services which can reside on IT assets
  (i.e., computer servers, data storage elements)
  and span multiple domains
• Establish an accurate SOA configuration model
  with Central Resource Manager, Service Catalog,
  Shared Information Data (SID) and Synchronization
  and Discovery modules
• Develop and refine infrastructure, Operating
  Support System (OSS), and governance models for
  SOA implementation

At the very core of SOA is the concept and
implementation of high performing, continuously
available, accessible services.
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Cyber Security
Windward has experience in the following
guidelines and technologies

• US-Cert
• IT Security Technologies IDS, NAC,
  spyware/malware and
• security information management
• Identity Management
• HSPD-12
• FIPS 201
• NIST Guidelines

With detailed analysis, Windward can create an
efficient cyber security design and strategy for
your organization.
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IT Service Assurance
With Windwards extensive experience of service
assurance solutions, an organization can
significantly improve the quality of IT systems
and services.

• Fault management for network, application,
  system and other
• infrastructure
• Performance management of all critical
  infrastructure
• Capacity planning of IT assets
• Root cause analysis and alarm consolidation
• Manager of manager design, deployment and
  integration
• Impact analysis and notification of critical
  service outages

Windward can design the right assurance solution
to increase IT service availability, reduce Mean
Time to Repair (MTTR), and improve value to your
customers.
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Green IT
Green IT focuses on innovative technology and
ways to make legacy environments, particularly
data centers, more energy-efficient. Windward
offers

• Extensive knowledge base of FAR and EPEAT Green
  IT regulations
• Green IT system design, implementation, and
  support for networks and systems
• Greening legacy infrastructure through
  virtualization, data center consolidation, and
  blade technologies

The Greening effect of virtualization is to
reduce and consolidate physical hardware
resources and software resources across the
environment.
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Operations Management
Windward Delivers excellence in Operations
Management for Federal organizations that rely on
their network and systems infrastructure for
mission performance

• Provisioning system design, implementation and
  support for networks and systems
• Configuration management of network, system and
  application devices
• Discovery and audit of the IT infrastructure
• CMBD or SID design, implementation and support
• Release packaging distribution
• Service desk design, implementation and support
• Wide area workflow design, deployment and support

The automation of existing Operations Management
services or the addition of new services without
disrupting service quality is not a simple task.
Windward helps organizations effectively
implement and fully integrate solutions into all
IT processes.
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IT Process Improvement
Windwards depth of analysis and service
assurance solutions improve IT processes and
service quality.

• ITSM / ITIL, eTOM, CobiT, ISO20K, Six Sigma
  program mentoring, implementation and service
  lifecycle support
• BSM visualization of key operational data through
  dashboards and portals
• KPI definition and implementation
• Process automation of key operational workflows
• Service catalog design, implementation and
  support
• Service desk design, implementation and support
• SLA design and management
• Project portfolio management of critical IT
  initiatives

Improve operational efficiency and effectiveness
to achieve higher quality services and greater
customer satisfaction
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Defense Clients and Projects
Defense Clients and Projects