Client Services: The Bentley Help Desk

1
Business / Client Divisional Organization Spring
2004

Ron Ardizzone Director of Student Admin.
SystemsStudent Affairs Division
Laura Ford Administrative Technical
Coord. Academic Affairs Division
Mary Durr Director of Enrollment
Systems Enrollment Mgt. Division
Maria Meehan Director of Financial
Systems Business, Finance Treas. Division
Pam Georges Database Administrator I.T./Academic
Services Division

• Enrollment Management
• Office of VP for Enrollment Mgt
• Admissions (UG Grad)
• Financial Assistance
• Pre-Collegiate Outreach
• Special Admission programs

• Office of Provost Academic Affairs
• ALL Academic Depts Programs
• Academic Technology Center
• Bentley-Service Learning Center
• Center for Business Ethics
• Center for Excellence in Teaching
• Center for Tax Pers. Fin. Planning
• English as a Second Language
• Forum for Creative Writing
• Graduate Student Services
• Hughey Center for Financial Services
• Joseph M. Cronin International Center
• Library
• New England Heritage Center
• Office of Sponsored Programs
• Office of Academic Services
• Institutional Planning Research
• Graduate School

• Presidents Office
• Equal Opportunity
• Gender Issues Council
• Information Technology Services
• Office of Vice Provost CIO
• Management Info. Systems
• Web Services
• Client Services

Michelle EdmondsApplication Support Specialist
Miriam L. SantiApplication Support Specialist

• Business, Finance Treasurer
• Office of VP for Bus, Fin Tr.
• Fin. Operations Payroll, Cashiers, Student Fin.
  Services, A/P
• Purchasing Contract Services
• Financial Planning

• Student Affairs
• Office of VP for Student Affairs
• Spiritual Life Center
• Campus Police
• Counseling Student Development
• Health Services
• Multicultural Center
• Residence Life
• Residential Services
• Student Activities
• International Services
• Student Life/Orientation
• Dana Athletics Center
• Sodhexo Campus Dining Services

Betsy Scola Associate Director
Kevin Peacock Manager of Sys/Net Operations

• Financial Assistance

Nicole Fernandez Conference Coordinator

• Systems Network Services
• Telecommunications

Tanja Supprise Assoc. Director I.S./Operations

• Meeting Conference Services

Jeff Forte System Support Specialist
Fred Bachofner CRC Operations Supervisor
Tom Kane Facilities Systems Manager

• UG Admissions Recruiting

• Student Computing Services

• Facilities Management

Dan Sheehan Registrar
Amy MacioneApplication Support Specialist
TBA Assoc. Reg. for Tech. Services

• GR Admissions Recruiting

TBA ? Marketing, Comm. Public Affairs

• UG/GR Registrar

Nancy Marudzinski Lead Technical Specialist
Institutional Advancement Division
Key User Contact Info Ron Ardizzone x2229 Fred
Bachofner x3123 Joanne Cantone x2878 Mary
Durr x2356Michelle Edmonds x2307 Nicole
Fernandez x2115 Jeffrey Forte x2732 Laura
Ford x2576 Pam Georges x3465 Meg
Jennings x3459 Tom Kane x2340 Amy
Macione x2111 Nancy Marudzinski x3440 Maria
Meehan x3144 Joanne O'Bierne x2669 Kevin
Peacock x2710 Miriam Santi x2416Betsy
Scola x3425 Dan Sheehan x2622 Tanja
Supprise x2395 HELP DESK x2854
Joanne Cantone Mgr. of H.R. Information
Systems Human Resourses

• Marketing, Comm. Public Affairs
• Office of the VP for Mkt Comm
• Communication/Publications
• Public Relations

LEGEND Division Name Department Name

• Institutional Advancement
• Office of VP for Inst. Advancement
• Advancement Systems
• Alumni Relations
• Annual Giving
• Chancellors Office
• Corporate Foundation Relations
• Development
• Gift Planning
• Major Gifts
• Miller Center for Career Services

Joanne OBeirne HRIS Operations Assistant

• Human Resources

Divisional Key User
Key User (Department)
Third Party System Contact Info Ron Ardizzone
CBORD, MacSystems (C-Cure), ARMS, MediCat Nicole
Fernandez Resource 25Laura Ford Black Board
Meg Jennings HEATTom Kane Data StreamMaria
Meehan E-pos, E-printNancy Marudzinski Advance