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Jamaicas ICT Development

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Key Contributor to E- Enabling of Jamaica. Champion of the National ICT Strategic Plan and ... Jamaica Customs. Launched in 2003 Fully Internet Based ... – PowerPoint PPT presentation

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Title: Jamaicas ICT Development


1
Jamaicas ICT Development
  • Dainsworth Richards
  • Strategic Planning Officer
  • CITO
  • Presentation to course LS39A Access to
    Information in the Caribbean

2
Overview of Presentation
  • Current ICT Landscape in Jamaica
  • Whats in the Pipeline?
  • ICT Development Roadmap
  • The E-Governance Challenge
  • How do we Measure, Monitor and Target?

3
Vision Mandate of CITO
  • To lead in establishing a world-class national
    ICT sector, with Jamaica becoming the regional
    leader in ICT development
  • Mandate Components
  • Key Contributor to E- Enabling of Jamaica
  • Champion of the National ICT Strategic Plan and
    e-Readiness
  • National ICT Development Facilitator, Standards
    Body, and Best Practices Repository

4
Jamaicas E-Government Successes
  • Jamaica Customs
  • Inland Revenue Tax Payment
  • Office of the Registrar of Companies (ORC)
  • Trade Facilitation Services
  • National Land Agency e-Land (NLA)
  • Registrar General's Department (RGD)
  • Management Institute for National Development
    (MIND)

5
Jamaica Customs
  • Launched in 2003 Fully Internet Based
  • Fully Online Import Services (5,000 txns/week)
  • E-payment of Duties (max 50,000/txn)
  • Radical Time Improvements Transparent
    Administration
  • C-78 Processing 7-8 days ? 2 hours
  • Ease of Compliance
  • Over 200 Increase in Revenue

6
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8
Inland Revenue Tax Payment Portal
  • Launched December 2004
  • Facilitates payment of 12 tax types online in the
    following groups
  • Statutory Taxes
  • Indirect Taxes
  • Betting, Gaming Lottery Taxes
  • Property Taxes
  • Licence Fees

9
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10
Office of the Registrar of Companies
  • Launched 2002/03 Fiscal Year
  • Gives online access to forms for
  • Registration of company related information
    (Directors, Addresses, etc.)
  • Payment of fees
  • Performance Measures
  • Subscribers 1400
  • Nearly J1 million in transactions per year

11
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12
National Land Agency e-Land Jamaica
  • Launched September 2003
  • Allows subscribers to view and print documents
    such as
  • Certificates of Title
  • Strata
  • Deposit Plans
  • Performance Measures
  • 1500 transactions per month - 95 of them are
    title searches by business community
  • 270 users paying over 500,000 monthly in
    subscription fees

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14
Other E-Government Services
  • Registrar Generals Department
  • Allows online applications for various
    certificates
  • Management Institute for National Development
    (MIND)
  • e-Learning programme launched November 2003
  • 18 Courses Online
  • Over 60 Current Students

15
Some Areas Under Development
  • Trade Facilitation
  • E-Learning Project
  • Health Labs Information System

16
Trade Facilitation
  • These components are a work in progress
  • JAMPRO Tradepoint
  • JAMPRO jExporter
  • Trade Board Information System (TBIS)
  • Ministry of Agriculture
  • Ministry of Health
  • Bureau of Standards
  • Ministry of National Security

17
E-Learning Project
  • National E-Learning Programme to cover Secondary
    Schools students (Grades 7 -11)
  • Includes EMIS (Education Management Info Sys) to
    provide technical strengthening of the Ministry
    of Education, Youth Culture

18
Health Labs Information System
  • Laboratory Information System to cover the
    network of National Health Labs and Regional
    Hospitals
  • Facilitate development of Health Information
    System (HIS)

19
Whats Missing to Deliver Real Customer/Citizen
Satisfaction?
  • Joined-up Government Application Services (real
    G2G)
  • Citizen-Centric not Silo-Based Application
    Design
  • Standards for Internet, Records and Data Common
    Portal with Access to All
  • Common Look and Feel and functionality GoJ
    websites
  • Legislation for e-Transactions e-Payment
  • Secure, Trusted, and Available Internet Services

20
The Road to GoldWhy E-Governance?
  • Shared Vision, Buy-in Political Leadership
  • E-Readiness Assessment
  • National ICT Policy
  • National ICT Strategic Plan
  • E-Governance Framework
  • Developed ICT Sector attracting investments

21
Perforating the Silos
  • Next Steps establish multi-agency,
    citizen-centric transactions
  • Need to build joined- up government within an
    effective e-governance framework
  • Areas to Consider
  • E-Governance Project
  • Challenges to Overcome
  • Working with Other Territories
  • Public Private Sector Partnerships

22
E-Governance Project
  • CITO managed 
  • Supported by Government of Canada
  • Mentoring for Implementation
  • Supports Public Sector Modernization
  • Started in June 2005
  • Initial Findings reported
  • Final Recommendations by Q2 2006

23
E-Governance Strategic Objectives
  • To ensure that the ICT Strategy is rolled-out in
    a coordinated and disciplined way that maximizes
    benefits and minimizes duplication and
    unnecessary expense.
  • To encourage ministries, agencies and departments
    to push forward with their ICT initiatives but
    remain aligned and working towards a common
    vision.
  • To get ministries and agencies to work in
    collaboration, including the powerhouse
    organizations.
  • To create a truly modernized public sector, and
    an enhanced quality of life for the citizenry.

24
E-Governance Building Blocks
Business Process Engineering
Organizational Structure Roles Responsibilities
Leadership
National Priority Setting
Central Authority Accountability
25
E-Governance Value Proposition
  • Example Savings/Benefits
  • Standards Avoid Duplication Rework PSRU
    Supports 25-30 of Targets
  • Backbone VOIP and Data, many into 1
  • Portal Single Contact Point (Overseas exper)
  • ?Enterprise-wide HR, Payroll, FMIS systems
  • Internal efficiency improvements ? External
    increases in customer service effectiveness

26
Economic Sustainability
  • Derive savings by eradicating wasteful processes
  • Extract money already in the system
  • Savings ongoing source of funds for central
    coordination and enterprise-wide change
    management
  • Key Benefit ? Economic Development
  • Reap ongoing savings to meet other pressing
    societal demands

27
Strategic Partnerships/Alliances
  • Key to National Success
  • IT Committee of the Private Sector Organization
    of Jamaica (PSOJ)
  • Jamaica Computer Society (JCS)
  • CITO chairs GoJ MIS Officers Group
  • Regional Sharing / Dialogue
  • International Technical Exchanges

28
Monitoring Evaluationof ICT Development
  • How do we measure ICT development and resulting
    benefits?
  • How do we measure Outputs and Outcomes?
  • How do we ensure reliable international
    benchmarking?
  • ? EIU E-Readiness Rankings

29
EIU E-Readiness ReportJamaica's Rank Score
  • Rank 41st out of 65 of the worlds major
    economies
  • Overall score 4.82
  • Places us in the middle of Latin American
    countries in the region.
  • Four countries ahead of us Chile, Mexico,
    Brazil and Argentina
  • Four countries placed behind us Venezuela,
    Colombia, Peru and Ecuador

30
Jamaicas Performance by Category
31
Analysis of EIU Report Highs
32
Analysis of EIU Report- Lows -
33
Target OutcomesSummary
  • Improved Service Delivery
  • Citizen-Centric Services
  • Joined-Up Government
  • Economic Development and Sustainability
  • Jamaica is E-Enabled

34
Thank You
  • Questions?
  • Dainsworth Richards
  • drichards_at_cito.gov.jm
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