The Agenda

1
The Agenda

• Session 1 (4-7PM)
• Faculty Introductions
• MIS and the Opportunities?
• SJSU MIS Program
• How to Be Successful
• Pizza and discussions with faculty
• Wrap up and Door Prize Giveaway

2

• What is MIS?
• What do MIS Professionals Do?
• What are the Opportunities for MIS Students?

3
MIS Relationship to Engineering Computer
Science
4
Focus of the Three Disciplines in Business
Core Activities
Business Focus
Discipline
Organization
Computer Science Engineering (all types)

• Developing products and services for sale to
  customers

• Chief Operating Officer (COO)
• President

Product or Service
MIS
Operations

• Providing the business systems infrastructure to
  support operations

• Chief Information Officer (CIO)
• Chief Financial Officer (CFO)

5
MIS (Management Information Systems)

• Term that has evolved over five decades
• Refers to the IT systems used to support business
  operations and the discipline for developing and
  managing these systems
• The evolution of business IT systems over time
  includes
• Data Processing/Function Automation (1950-60s)
• Management Reporting (1960s-70s)
• Decision Support/Functional Optimization
  (1970s-80s)
• Enterprise Integration/Optimization (1980-90s)
• Customer-Partner Integration/Optimization
  (1990s)
• Strategic Systems/eCommerce (1990s-now)

6
Where is Business and Technology Going Today
7
The Big Picture - What Does it Look Like?
8
Enterprise Resource Planning The Engine
9
The Next Wave - Support for Key Stakeholders
10
The Technologies that Make it Work
11
Hot Technologies Tools to Hook up Systems
12
Hot Technologies Business on the Fly
13
Hot Technologies Tools to Make Decisions
14
Hot Technologies Security is a Must to Protect

• Suppliers Information
• Customers Information
• Employees Data
• Company Secrets
• Competitive Information
• ... from theft or destruction

15
Hot Technologies Tools for Running it All
16
The MIS Professionals Role
The CEO I need New Products and Services to
grow the company
The Techie Dude I want to make cool stuff
The Manager I need new tools to run the
operation and service my customers and manage my
suppliers
The MIS Professional I am uniquely qualified to
meet their needs
17
Systems Affect all Areas Must understand it All
Strategy
Strategy Product Operational Technology
People Organization Levels
Strategic
Managerial
Managerial
Operational
Operational
Process Business Functions
Sales Marketing
Engineering Design
Manufacturing Service
Accounting Finance
Human Resources
Technology Infrastructure
Hardware
Software
Databases
Networks
18
Systems are Expensive Time and Money?
MIS Professionals Must Have Business Skills
to Manage and Controls These Expenditures
19
Systems are Complicated Need Methods
Components by Phase
Solution Lifecycle Phases
Operate

• Entry Criteria
• Inventory of Deliverables (Start)
• Phase Plan
• Tools and Standards in Place

• Solution Operation
• User Support/Help Desk
• Solution Enhancement

Implement
Strategy

• Readiness
• Preparation
• Deployment

• Strategic Direction
• Business Model
• Business Architecture

• Deliverables (examples)
• Project Plans
• Issue Management
• Process/System Documents

Analyze
Test

• System Architecture
• Refine Behavior

• Planning
• Preparation
• Execution

• Activities
• Process Tasks
• System Infrastructure Tasks
• User Support Tasks

Design
Develop

• Component Design
• Database Design

• Database Build
• Component Build

• Exit Criteria
• Inventory of Deliverables (Complete)
• Approvals to Proceed
• Next Phase Plan

Manage

• Phase Planning
• Project Management
• Relationship Management

20
Methodology
Methods A Sample from our Program
21
Systems Impact People Managing Change
Over 70 of systems installations failures are
attributed to inadequately addressing the
PEOPLE part of the change Here are some of the
required steps in the process
22

• So is there a job
• for YOU?

23
MIS Common Entry Level Opportunities Roles

• Consulting/Project Management
• Business Analyst
• Project/Program Analyst
• Application Development
• Business Analyst
• Technical Analyst
• Quality Control/Testing Analyst
• Database Management
• DBA
• Networking/Computing Specialist
• Network Administrator
• Operations (All Departments)
• Business/Technical Analyst (Department IT)

24
Bay Area Employers not just technology!

• Pharamaceuticals/Biotechnology (Genentech)
• Government (Federal, City, County, State)
• Financial Services (Wells Fargo, BofA)
• Transportation (DHL, APL, United, Viking)
• Defense/Aerospace (Lockheed Martin, NASA)
• Retail (Gap, Pottery Barn, etc.)
• Utilities (PGE, Calpine)
• Healthcare (Kaiser Permanente, Sutter)

25
MIS Student Career Opportunities-Examples
CIO
Operations
Risk Mgt/ Security
Bus Units Applications
Project Office
Shared Services
Operations Support
Business Units

• Business Continuity
• Application Infrastructure
• Field IT
• System Audit
• Quality Mgt
• Communication

• Master Plan Coordination
• Demand Management
• Program Management
• Project Governance
• Vendor Management
• Contract Management

• Product Roadmap
• Business Analysis
• Application Development
• Quality Assurance
• Implementation Support

• Field Support
• User Liaison
• Business Analysis
• Help Desk Level 2 3
• Field Training

• Business Unit Management
• Subject Matter Experts
• Technical Sales

Source Bay-Area Based International Shipping
Company
26
What is the market like? Some Good News
27

• SJSUs
• Management
• Information
• Systems
• Program

28
The SJSU MIS Program

• Our program brings together an experienced group
  of academics and practitioners, teaching
  specifically designed courses to develop students
  that can bridge the gap between business and
  technology to create value for organizations

29
What MIS Focus (Operations verses Product)
Delivery
Planning
Business Focus
Support
Product Development

• Product Management
• Product Marketing

• Product Engineering
• Product Manufacturing
• Packaging
• Sales

• Service
• Support
• Education

Business Operations

• Business Analysis
• Technical Analysis
• Program Office/Mgt

• Application Development
• Network Administration
• Data Administration
• Implementation Services

• IT Operations
• IT Support
• Education

Primary Domain of the SJSU Management Information
Systems Program
30
How MIS develops Business and Technology Skills
MIS Core Courses
Core Business Courses

• Required Courses (22 Units)
• Bus Computer Productivity Tools (91L)
• Intro to Business Programming (92)
• Intro to Systems Analysis and Design (93)
• Fundamentals of MIS (110)
• Intro to Telecommunications (111)
• Intro to Database Mgt Sys (112)
• Practicum in Technology (119A)
• Business Strategy and Info Sys (119B)
• Elective Courses any two (6 Units)
• Advanced Bus Programming (113)
• Advanced Bus Programming Java(113J)
• Advanced Sys Analysis Design (114)
• Advanced Telecommunications (115)
• Special Topics (118x) examples
• Network Design, Web Computing, Knowledge Mgt,
• Data Warehousing, Mobility Computing, Security,
  etc.

• Required Lower Division (15 Units)
• Discovering Business (10)
• Financial Accounting (20)
• Managerial Accounting (21)
• Business Law (80)
• Business Statistics (90)
• Required Upper Division (18 Units)
• Fundamentals of Operations Mgt (140)
• Fundamentals of Management and Organizational
  Behavior (160)
• Fundamentals of Finance (170)
• Global Dimensions of Business (187)
• Strategic Management (189)
• Quantitative Business Analysis (190)

31
Who MIS Enrollment Reflects Trends in the
Industry
32
The Details MIS Program Courses
Intro to Telecommunications
Intro to Business Programming
E 1
92
111
E 2
Second MIS Elective
First MIS Elective
Fundamentals Of MIS
91L
110
Systems Analysis And Design
Requires Senior Status
Business Computer Productivity Tools
119A
93
112
119B
Intro to Database Mgt Systems
Business Strategy Information Systems
Practicum In MIS
MIS Requirement
100W
Business Communications
Business Requirement
33
BUS 92 Intro to Business Programming

• Fundamental programming as applied to a business
  environment
• Programming using a common business language
  VISUAL BASIC
• Understanding common hardware software
  terminology
• Understanding data structure concepts
• Designing, writing, documenting, and debugging a
  program to perform a business process.

34
BUS 93 - Intro to Systems Analysis and Design

• Fundamentals of Systems Analysis and Design
• Understanding and applying the System Development
  Life Cycle (SDLC) approach
• Using various techniques (e.g., physical DFDs,
  program structure charts, data models, dialog
  flow diagrams and UML (Unified Modelling
  Language) to design system programs, database,
  and interfaces.
• Plan construction, testing, and installation
  activities and discuss issues for a systems
  development project.

35
BUS 110 Fundamentals of MIS

• Introduction the fundamental concepts of MIS
  including the
• Role of IT in todays business environment
• Primary components of the IT infrastructure
• Strategic, organizational, and managerial issues
  in systems development and operation
• Approaches to systems design, development and
  implementation (including MIS program approach)
• Introduction to business application programming
  using Java

36
BUS 111 Intro to Telecommunications

• Understanding various forms of communications
  technology in business
• Analyzing and discussing the flow of message
  movement through a communications system
• Researching and writing a concise report
  discussing how to apply specific communication
  technologies to a specific business situation
• Developing cost modeling design tools for
  analyzing communication systems using Excel.

37
BUS 112 Intro to Database Management Systems

• Understanding the DBMS environment from
  stand-alone systems to client/server architecture
  to distributed database systems.
• Creating Entity-Relational (E-R) models from a
  given set of business objectives
• Developing a Relational Database from both an E-R
  diagram and a set of business documentation.
• Constructing and retrieving data from a
  relational database utilizing both SQL and Query
  by example
• Implementing a relational database in Microsoft
  Access with Visual Basic

38
BUS 119A Practicum in MIS

• Learning the fundamental concepts of project
  management by developing and maintaining project
  plans for a real-world project
• Developing organizational skills through
  constructing teams and delegating tasks to
  satisfy the required skill sets and time frames
  required
• Managing a real client relationship through all
  steps of the collaboration process to design,
  develop and deliver the IT project
• Discussing state-of-the-art technical topics
  relevant to MIS and business organizations

39
BUS 119B Business Strategy Information Systems

• Articulating the multiple roles of information
  systems within an enterprise, both conceptually
  and in terms of specific company examples
• Conducting a systematic, structured analysis of
  the factors in utilizing information systems
  successfully for organizational benefit
• Discussing information systems management issues,
  such as organization and personnel, user
  relationships, financial justification,
  integration of IS and business strategies, and
  the role of information systems in reengineering
  and TQM

40
MIS Program - Electives

• Advanced Business Programming (Bus113)
• Advanced Business Programming Java (113J)
• Advanced Database Management Systems (116)
• Advanced System Analysis Design (114)
• Advanced Telecommunication (115)
• Special Topics Network Design (118A)
• Special Topics Business Expert Systems (118B)
• Special Topics Knowledge Mgt Systems (118C)
• Web-based Computing (118W)

Two Electives Requires Senior Status
113J
113
115
114
118x
116
41
BUS 118S Mobile Computing Strategy

• Understanding mobile computing infrastructure
• Building skills for working in and managing
  cross-functional teams
• Building a working knowledge of a prototyping
  tool
• Developing an understanding of the strategic
  implications of the deployment of mobile
  technologies in community-based organizations
• Collaborating effectively with students from
  other disciplines to design and develop a working
  prototype for a mobile computing application that
  the team will develop for a local organization
• Presenting the results of your teams efforts in
  a professional manner to students, clients,
  community, and industry partners.

42
BUS 118W Web Computing

• Understanding the infrastructure of web
  operations (hardware, software, networking,
  extranet services)
• eBusiness and eCommerce management considerations
• Designing and programming applications using
  XHTML, XML, JavaScript and .Net

43
MIS Program Course Sequence
Year 1
Year 2
Year 3
Year 4
92
111
E 1
E 2
Second MIS Elective
First MIS Elective
Introduction to Business Programming
Introduction to Telecommunications
91L
110
Introduction to Database Mgt Systems
Systems Analysis And Design
Business Computer Productivity Tools
Fundamentals Of MIS
93
112
119A
119B
Business Strategy Information Systems
Practicum In MIS
MIS Requirement
100W
Business Communications
Business Requirement
44
MIS Program Career Tracks and Electives

• Consulting/Project Management
• Advanced Systems Analysis (114)
• Application Development
• Advanced Business Programming (113x)
• Database Management
• Advanced Database Mgt Systems (116)
• Networking/Computing Specialist
• Advanced Telecommunication Systems (115)

45
MIS Program - Community Service Learning

• Designed to give practical experience
• Benefits the community
• Typically oriented around non-profit community
  support organizations
• Creates strong connections between the University
  and the community
• Allows you to demonstrate valuable
  extracurricular activities to employers

46

• How can you be SUCCESSFUL
• in this program?
• It is very basic stuffwell executed

47
How to be Successful

• Be responsible for yourself
• Manage your time wisely
• Be prepared for class
• Get involved on campus
• Use resources available
• Earn your own grades
• Create your skill set/Get a Job!
• YOU SHOULD HAVE A PLAN!!!!!!!!!!!!

48
How to be Successful Be Responsible

• Its your life Its your choice to make it what
  you want, you decide!
• Not parents, friends, teachers
• Career, studies, spouse
• Dont just let life happen to you
• Pick something (sailboat) and go with it
• Its your choice!

49
How to Be Successful Time Management

• Critical in todays business environment
• Get used to managing time efficiently
• Allows achievement of all life goals through
  supporting balance of activities
• Techniques in Planning Fundamentals of Session
  2

50
How to Be Successful - Be prepared for class

• Read material ahead of time
• Attend class
• Ask questions
• Do homework (practice, practice, etc)
• Study every day (dont cram)
• Use Tutorial Center, Study Guides, Teams , Office
  hours

51
How to Be Successful - Get involved

• Join clubs MIS
• Benefits Networking, new friends, new cultures,
  your chosen field, other fields
• Develop leadership skills
• Demonstrate initiative
• Looks great on resume!

52
How to Be Successful - Resources

• MIS Department (BT250)
• Faculty office hours Drop In
• Library, Tutorial Center, Counseling,
• Career Planning Placement Center (4-6033)
• Alumni Association (4-3430)
• BSAC Business Student Advisement Center
  (4-3435)

53
How to Be Successful - Resources

• Business Student Advisement Center (BSAC)
• Located in BBC008, 4-3435
• Course schedule planning
• General education advising
• Graduation planning and preparation
• Changes of major
• Equivalencies for transfer courses
• Clearance for upper division course reg.
• Approval of business minors

54
How to Be Successful GRADES MATTER

• To Who and Why
• Potential Employers
• Graduate School
• Career Choice Limitation
• Performance Assessment
• Self Assessment
• C gets you the degree, but
• B or Above gets you the GREAT JOB
• or GRADUATE SCHOOL

55
How to Be Successful - Skill Sets Required

• Technical Depends on Elective Track
• Communication - Oral
• Communication - Written
• Critical Thinking Problem Solving
• Leadership Self and Others

56
Food and Time with the Faculty

• Take this time to meet the faculty
• They have hundreds of years of IT
  experience/knowledge that is available to you
• Some suggestions for questions
• How did you get to where you are?
• What advice would you give me for?
• What are your IT areas of interest?

57
Wrap Up

• House Keeping
• Who is coming to tomorrows Session 2?
• What day is the best for our alternative Session
  2?
• What is the best day of the week for Session 3
  with the employers?
• Door Prize