ONSITE AND REMOTE LONDON IT SUPPORT

1
PERPETUAL IT
PERPETUAL IT ARE A RESPONSIVE AND SUPPORTIVE
COMPANY
www.perpetualit.co.uk
2
ABOUT US
Our mission is to deliver high-quality technology
solutions that enable companies to meet their
business goals more effectively. Our service
combines technical expertise with practical
business sense and experience to create high
quality, integrated solutions. What makes us
different is that we aim to  develop genuine
partnerships with our customers. We strive
to understand their business priorities, take
ownership of projects and provide expert,
independent advice to deliver optimum
solutions. Our customers choose us because
of our expertise we are able to offer all
elements of a complete ICT service. our people
 are a dedicated team of fully qualified service
desk engineers, supported by highly qualified
Field Engineers. our ownership we want our
customers business to thrive and grow and we are
here to help make that happen our flexibility
engineers site visits are scheduled to the
convenience of our customers and not the other
way round. our personal service we like to
think of ourselves as the IT support department
for each individual customer, not a separate
entity. our relationship with them we like to
take the time to explain why things happen and
what we are doing. We feel our customers deserve
that. We are able to remotely access our
customers machines and servers from our offices
to provide quick and responsive action to resolve
the majority of our customers problems. It is
in our best interest to keep our customers happy,
so we are entirely flexible when it comes to your
package. Some customers want an All Inclusive
contract in which monthly fees are fixed, others
opt for Variable Rate agreement, where fees vary
according to demand and usage. We can if
required, hand tailor individual agreements to
suit individual customers and their company
requirements.
www.perpetualit.co.uk
3
OUR SERVICES
www.perpetualit.co.uk
4
OUR SERVICES
IT SERVICES
Perpetual IT are an IT company based in London
and specialising in all types of IT services for
medium to large businesses.  We have over 15
years experience in the IT industry and are
leaders in our field when it comes to IT support
services.  With fully managed services and cloud
based solutions Perpetual IT provide a safe and
secure way to effectively run your business IT
systems.  Information Technology is the process
used to store, retrieve and transmit the data for
your company through computers, servers and
networks.  With our experience and knowledge in
the IT industry we have encountered all the
common problems that companies can face with
their computer systems.  We have the ability to
act swiftly and resolve most problems promptly
and securely.
We offer four managed backup service plans to fit
your companys disaster recovery needs and
budget. Additionally we offer offsite
replication, as well as Full System Recovery in
the event of complete server failure.   Shadow
Protect One of the biggest challenges companies
face is how to maximize business continuity and
avoid business disruption following a server
failure. Our Shadow Protect Server and Shadow
Protect Small Business Server solutions provide
fast and reliable disaster recovery, data
protection and system migration capabilities to
get servers online as quickly as possible. while
protecting your entire server environment
including its operating system, applications like
Microsoft Exchange and SQL, and your data.
Disaster Recovery
www.perpetualit.co.uk
5
OUR SERVICES
Our responsive helpdesk, accessed via a telephone
support helpline, offers a single point of
contact for our friendly and experienced IT
hardware and software support engineers. We are
Microsoft Certified Partners, Networking
Solutions and Small Business Specialists.Day-to-d
ay Help Desk activities can include new user
account set-ups and old user account
administration, ie-setting passwords logging in
locked out users resolving minor printing and
networking issues identifying possible hardware
failure and liaising with warranty
suppliers (where appropriate) delivering
post-sales support troubleshooting email and ADSL
connection issues supporting remote
users translating error messages co-ordinating
site visits or remote work where required
Managed IT Services
Cloud computing is Internet-based computing,
whereby shared resources, software, and
information are provided to computers and other
devices on demand, like the electricity grid
    Our cloud based computing service differs
from traditional hosting in three very
significant ways It is available on demand,
rather like electricity supplied by the National
Grid. It is flexible the user can have as much
or as little of a service as they want at any
given time. The service is fully managed by the
cloud provider. The consumer needs only a basic
personal computer and reliable Internet access
IT Cloud Solutions
www.perpetualit.co.uk
6
OUR SERVICES
Desktop Virtualisation
Citrix VDI-in-a-Box is an all-in-one desktop
virtualization solution (Virtual Desktop
Infrastructure (VDI) ) that runs on off-the-shelf
servers to deliver production-ready,
centrally-managed virtual desktops to any user,
on any device for less cost than a computer. 
VDI-in-a-Box accomplishes this by eliminating
expensive shared storage, high speed
interconnects, and infrastructure that
traditional VDI requires. VDI-in-a-Box is a
single virtual appliance that provides all of the
functionality needed to create provision, manage,
and load balance virtual desktops. Virtual
Computer (SMB) NXTOP Enterprise is the leading
intelligent desktop virtualization solution. It
allows businesses to virtualize desktops at a
fraction of the cost of conventional VDI with a
suite of products that makes managing thousands
of desktops and laptops as easy as managing one.
Software Solutions

• Software Solutions
• Manage your passwords
• Document management
• Office 2010
• SME Enterprise Solutions

www.perpetualit.co.uk
7
Contact US
Telephone [phone]   Email
   sales_at_perpetualit.co.uk   Address
  Perpetual IT, Grosvenor House, 160 Gillett
Road, Thornton Heath, CR7 8SN
www.perpetualit.co.uk
8
PERPETUAL IT
See you in the next Presentation
THANK YOU ?
www.perpetualit.co.uk