ISO 14000 ENVIRONMENTAL MANAGEMENT

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ISO 14000ENVIRONMENTAL MANAGEMENT

• Group member
• 1) Abdul Razak Bin Hashim (GS 16015)
• 2) Kamarul Adnan Bin Abd Aziz (GS 15810)
• 3) Hamzah Bin Mohd Dom (GS 16663)
• 4) Mohamad Zamri Bin Md Zain (GS 16014)
• 5) Mohammad Lufti Azwan bin Ismail (GS 16621)
• Subject Total Quality Management (KMP 5901)
• Lecturer Assc. Prof. Dr. Mohd. Yusoff Bin Ismail

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CONTENTS

• Introduction and background
• Requirements of ISO 14000
• The Environmental management System
• Registration and The Audit Process
• EMS Performance Improvement
• Implementing ISO 14000 Step To Registration

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ISO 14000 - WHAT IS IT?

• A series of voluntary environmental management
  standards adopted worldwide that has forever
  changed long-standing often reactive approaches
  to environmental protection.
• Like APIC/ACOE, GPRA and Malcolm Baldridge, ISO
  14000 is a systems approach for the achievement
  of continual improvement.
• Based on the dynamic and very familiar process of
  Plan, Do, Check and Act.
• Framework for focusing on improving your
  environmental performance reducing your
  environmental footprint.

• The International Organization of Standards
  consists of over 100 member countries.
• Standards are developed within ISO technical
  committees.
• ISO 14001 (Environmental Management Systems
  Specification Guidance) ISO 14011 (Guidelines
  for Auditing EMSs) are the pivotal standards.
• The ISO 14000 Standards are non-prescriptive,
  that is general specifications are provided,
  management makes basic business decisions on its
  level of commitment to the specifications.

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Origin, Objective Scope

• Origin

• To address concern on ecology dated back in
  1960. Formally mooted in 1992. Established in
  1996.
• The overall aim is to support environmental
  protection and prevention of pollution in balance
  with socio economics needs.
• Specifies requirements for an environmental
  management system, to enable an organization to
  formulate a policy and objectives taking into
  account legislative requirements and information
  about significant environmental impacts. It
  applies to those environmental aspects which the
  organization can control an over which it can be
  expected to have an influence. It does not itself
  state specific environmental performance criteria.

• Scope

• Objective

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APPLICABILITY AND RATIONALE

• Applicability

• Implement, maintain and improve an EMS
• Assure itself of conformance with its stated
  environmental policy
• Demonstrate such conformance to others
• Seek certification/registration of its EMS by an
  external organization

• Rationale

• Ease of trade, improved compliance, credibility,
  reduction of liability and risk, cost saving,
  favored status, improved efficiency, pressure
  from stockholders, pressure from
  environmentalists, community goodwill, and
  availability of insurance

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ISO 14000 AND 9000 - COMPARISON
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ISO 14000 DOCUMENTS
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Requirements of ISO 14000

• National legislative bodies and regulatory
  agencies of the world
• develop environmental laws and regulations.
• The relationship if ISO 14000 to legislative
  requirements and
• regulatory requirement is as follows
• Legislative and regulatory agencies make
  environmental laws and regulations.
• ISO 14000 requires only that registered
  organizations comply with all application laws
  and regulations through a structured
  environmental management system.

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Specific ISO Requirements

• ISO 14001, Clause 4, contains the ISO 14000
• requirements for an EMS. The requirements are
• divided into these categories
• 4.1 General requirements
• 4.2 Environmental policy
• 4.3 Planning
• 4.4 Implementation and operation
• 4.5 Checking and corrective action
• 4.6 Management review

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ISO 14001- Clause 4.1

• General Requirements, the organization shall
  establish and maintain an EMS system, the
  requirement of which are described in the whole
  of clause 4.
• This is the first of many instances of the use of
  shall in ISO 14001.
• Whatever the word shall appears, it signifies a
  requirement.
• This clause is a broad, overall requirement for
  an EMS.

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ISO 14001-Clause 4.2

• Environmental Policy, requires that an
  organization define its policy and ensure
  commitment to its EMS.
• The policy must contain at least the following
  elements
• 1) Commitment to continual improvement.
• 2) Commitment to the prevention of pollution.
• 3) Commitment to comply with all applicable
• environmental legislation, regulations,
  and other
• requirements to which the organization
  subscribes.

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ISO 14001-Clause 4.3

• Planning, requires at least the following
  components
• Identification of environmental aspect and
  evaluation of associated environmental impacts.
• Legal requirements.
• Environmental policy.
• Internal performance criteria.
• Environmental objectives and targets.
• Environmental plans and management program.

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Example of Complete Environmental Objective and
Target Action Plan
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ISO 14001-Clause 4.4

• Implementation and Operation, requires
  organization to address the following seven
  elements of an environmental management systems
• 1) Organizational structure and responsibilities
  environmental training, awareness, and
  competence.
• 2) Communication.
• 3) EMS documentation.
• 4) Control of documentation.
• 5) Control of operational activities.
• 6) Control of operational activities.
• 7) Emergency preparedness and response.

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Documentation Hierarchy for ISO 14000
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ISO 14001-Clause 4.5

• Checking and Corrective Action, requires that EMS
  performance be checked through measurement,
  monitoring and evaluation. Action driven by
  checking should include corrective action,
  continuous improvement, and mitigating impacts.

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ISO 14001-Clause 4.6

• Management Reviews, requires organization to
  review and continually improve their EMS, with
  the objective of improving its overall
  performance.

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THE ENVIRONMENT MANAGEMENT SYSTEM (EMS)
DEFINITION The part of the overall management
system that includes organizational structure,
planning activities, responsibilities, practices,
procedures, processes and resources for
developing, implementing, achieving, reviewing,
and maintaining the environmental policy.
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EMS - MANAGEMENT RESPONSIBILITY

• The success of the EMS
• Compliance with legal or other requirements
• Conformance to the EMS

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EMS - ELEMENTS AND EXTENT OF APPLICATION

• Management Commitment
• It must be present at the start and sustained
  over time for successful operation of EMS.
• Conforming environmental policy
• The environmental policy crafted by management
  is the guiding document that establishes the
  overall sense of direction and sets the
  environmental principle of action for the
  organization.
• Environmental planning
• The aspects of its operation that can have
  environmental effect.
• The laws, regulation, and other requirements to
  which it must comply.

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EMS - ELEMENTS AND EXTENT OF APPLICATION

• Organizational structure and responsibility
• The organizational hierarchy, relative to
  environmental aspects, the responsibility and
  authority assignment must be clearly identified
  and understood by employees.
• Awareness and competence training
• Management is responsible for ensuring that all
  employees are knowledgeable about the
  organizations environmental aspects, policies,
  and commitment.
• Effective internal and external communication
• The organization must establish processes for
  the EMS that ensure timely, effective
  communication internally and externally.

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EMS - ELEMENTS AND EXTENT OF APPLICATION

• Control of environmentally related operations and
  documentation
• A documentation control system must assure
• Proper procedures are issued for the use.
• Any change must follow the establish approval
  process.
• Emergency preparedness and response capability
• Preparedness and response capability must be
  achieved and demonstrated through training and
  practice drill.

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EMS - ELEMENTS AND EXTENT OF APPLICATION

• Checking/auditing and corrective and preventive
  action
• It must be done in order to monitor the ongoing
  environmental performance.
• Recordkeeping
• All the environmental records are the evidence
  of the ongoing operation.
• Management review
• Reviewed periodically by management for
  continued suitability, adequacy and
  effectiveness, and for continual improvement.
• Continual Improvement
• The EMS system must be improved from time to
  time by adopting new technology, or other
  strategies.

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EMS - STRUCTURE

• Environmental Policy
• Policy statement must outline the philosophy and
  guiding principles under which the organizational
  intends to operate its EMS. It must be revisited
  from time to time to assure its continued
  relevance and adequacy.
• Planning
• The EMS model deals with identifying the
  organizations legal, regulatory, and other
  requirements which are significant environmental
  aspects and appropriate environmental objectives
  and targets.
• Implementation and Operation
• This stage provides the tools, procedures, and
  resources necessary to put the EMS into sustained
  operation.

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EMS - STRUCTURE

• Checking and Corrective Action
• It is to monitor the performance of the EMS
  elements and environment aspects and responding
  to nonconformances.
• Management Review
• The purposes are as follows
• To ensure the EMSs continued suitability.
• Confirm its adequacy.
• Verify its effectiveness.
• Facilitate continual improvement of the EMS,
  processes, environmental equipment, and so on.

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EMS - DOCUMENTING

• Level 1 Policy
• The manual must contain the organizations
  environmental policy, organization charts,
  emergency plans, and an index to Level 2
  procedures, and how it intends to conduct.
• Level 2 Procedure
• The procedures describe what the organization
  does to meet the Level 1 policies. It describes
  how it operates the EMS. A procedure should be
  included for each clause and indexed to Level 3
  practices.
• Level 3 Practice
• The practices are process procedures, work
  instructions, and other documents by which work
  is accomplished. They represent what the
  employees do in their operational activities.
• Level 4 Proof
• These are the organizations environmental
  records which provide objective evidence for
  compliance with legal and regulatory requirements
  and conformance to ISO 14000 and the
  organizations policies.

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EMS VERIFYING THE INTEGRITY

• Internal audits
• It is performed by employees or consultants
  brought in by the organization.
• External audits
• External audits are conducted by registrar at
  least annually.

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EMS REVIEW AND EVALUATION

• The organizations overall environmental
  performance against the EMS
• The environmental objectives and targets
• It should include the notation of progress made
  and problems confronted.
• The findings from audits and corrective/preventive
  action taken or planned
• The evaluation of the continued suitability of
  the EMS

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REGISTRATION AND THE AUDIT PROCESS

• Two levels of certification

1. Self Declaration 2. Certification /
   Registration

• Eight steps of registration process

1. Decision 2. Internal
preparation 3. Internal Determination 4.
Accredited ISO 14000 Registrar 5. Preliminary
assessment Document review 6. Formal EMS audit
Certification assessment 7. Elimination of
Nonconformance 8. Registration - Awarded
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TYPES OF EMS AUDITS

• Registration audit
• Areas audited include Conformance audit, Process
  audit and Compliance audit

• Surveillance audit
• Audit is conducted at six or twelve month
  intervals

• Internal audit
• Comprised of employees from the organization and
  performed between visits by the registrars

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EMS PERFORMANCE IMPROVEMENT

• Share common management system principles with
  the ISO 9000 QMS
• Continual improvement a cornerstone requirement
  of ISO 14000
• e.g. Clause 3.1 (ISO 14001) Defines continual
  improvement as the process of enhancing the EMS
  to achieve improvements in overall environmental
  performance in line with the organizations
  environmental policy

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IMPLEMENTATION ISO 14000

• Reason for implementing an ISO 14000
• a) Costumer demand
• b) Competitive advantage
• c) Desire to improve environmental management
  system
• d) Public relation impact
• e) Influence government relation
• f) Need to streamline existing program

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15 STEP FOR REGISTRATION

• Step 1Secure Commitment From the Top
• - The need for resources (money employee
  time) that only top management can authorize.
• - Inevitably there will be individual who prefer
  the status quo. When they hold senior position in
  the organization, it takes intervention by top
  management to overcome their resistance.
• - The most importance aspect of leader is
  setting a positive example for employees to
  follow.

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Step 2 Decision to Proceed

• Develop a rough of the costs for external
  services and time for internal tasks.
• An estimate of risk should be included in the
  decision-making process.
• Management should publicizing the ISO 14000
  effort to all level of employees.

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Step 3 Form a Steering Committee

• The steering committee provides leadership in
  establishing and implementing the EMS and in
  monitoring its performances.
• The steering committees role is to determine
  what is needed, secure the resources to satisfy
  those needs, and manage the the activities of
  those given assignments.

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Step 4 Steering Committee Training

• The steering committee members also must
  understand the rationale for undertaking the
  project, that the work does not end with
  registration, and that ISO 14000 will be a normal
  part of doing business forever.
• A team-building seminar should be included in the
  Steering Committees training since members will
  have to work effectively as a team.

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Step 5 Select Train Internal Auditors

• The number of internal auditors needed will
  depend on the size and complexity of the
  organization.
• To ensure effectiveness, the internal auditors
  should complete an environmental course.

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Step 6 Asses Current Conformance

• Usually observe by internal auditors (steering
  committee)
• The goal is to determine what needs to be done to
  satisfy the requirement of ISO 14000 and
  applicable laws and regulations.

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Step 7 Plan Preparation Project

• Using the results of the initial assessment,
  develop a list of task that must be performance
  to bring the organization into conformance
• The timeline and timeline chart also necessary
  for the steering committee to done some tasks or
  plan a schedule for the registration.

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Step 8 Select Project Teams

• Once the plan has been develop, the steering
  committee then determines the composition of the
  team that will be assigned specific tasks.
• Ensure that the team is cross-functional. It will
  need someone with unbiased views (an outsider)

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Step 9 Train Project Teams

• Once the members of project teams has been
  selected, they will be trained in some essential
  subjects.
• The trainer usually the trains internal auditors
  and senior manager.

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Step 10 Activated Project Teams

• Project team activation should be a formal,
  structured and interactive process.
• The team activation
• - given overview of the project
• - set the schedule of meeting
• - proposed schedule for individual task and
  overall project

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Step 11 Project Feedback and Monitoring

• The steering committee will receive feedback from
  all teams.
• The steering committee uses this information to
  monitor progress and to provide new instruction
  for the team as appropriate.

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Step 12Select a Registrar

• Companies typically select their registrar 6 to
  18 months prior to the target date for the
  registration audit.
• Aspect of registrar
• - background information on potential registrar
• - solicit references on registrar from other
  companies
• - question potential registrar directly
• - make sure the potential registrar can
  accommodate your schedule for registration

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Step 13 Preliminary Assessment Audit and
Document Review

• The preliminary assessment audit is conducted to
  identify ISO 14000
• The review usually conducted at the registrars
  facility

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Step 14 Final Preaudit Touch-Up

• Before registration audit, the final preaudit
  touch-up must be free from any major or minor
  conformance.

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Step 15 Registration Audit

• If no major nonconformance are found and the
  auditors are satisfied that the implementation of
  the EMS is sound, the lead auditor will recommend
  the registrar grant registration.

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Conclusion

• ISO 14001 is an internationally recognized
  standard for EMS. Conformance to the standard can
  help our company remain competitive in the
  marketplace.
• For many companies, both their competitors are
  seeking registration and their customers are
  beginning to demand conformance to ISO14001.
• By integrating environmental issues, concerns and
  needs into the overall management of an
  organization, non bureaucratic manner virtually
  always resulting in a lower total cost and higher
  overall quality of products and services.
• By establishing and maintaining an EMS that meets
  the standards established by ISO-14001, companies
  will be implementing a strong and effective
  environmental management program which reduces
  violations, fines, and negative publicity.

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• THANK YOU