Title: SUBMITTED BY
11740 Broadway, New York, NY 10019
Bid Response Presentation of Corporate
Capabilities
- SUBMITTED BY
- Waldners Business Environments, Inc.215
Lexington Avenue, 9th FloorNew York, New York
10016 - June 20, 2003
2- Waldners Corporate Profile
Mission
Statement - Scope of Services
- FacilitiSolutions
- E-Tools
- Asset Management
- Facilitilink Our Regional National
Capabilities - Partial List of Represented Manufacturers
- Corporate References
3Waldners Corporate Profile Mission Statement
4Waldners Corporate Profile
Chairman of the Board Stephen
Waldner President / Chief Executive Officer
John Gallivan V.P. / Chief Financial
Officer John Marsicano Sr. Vice President
Operations Art Ravella
Vice
President Sales Michael Gelfand
Personnel 180 Annual Sales 100,000,000
Facilities 125,000 sq. ft. - Warehouses,
Offices and Showroom Automation
Platform Windows NT WAN network with EDI
capability Service Support 6
- Fully equipped service vans Delivery Support 1
- Tractor trailer (45ft.) 7 - Delivery Trucks
(24ft.) with pneumatic lift gates New
York/New Jersey Warehouses Long Island City,
NY Jersey City, NJ Farmingdale, NY Brooklyn,
NY Freeport, NY National Warehouses Please
refer to Facilitilink section.
ABOUT THE COMPANY
5Waldners Mission Statement
OUR BUSINESS Waldners is a business engaged
in providing a total offering of quality products
and professional services for office,
institutional and health care environments. OUR
MISSION To be recognized as the best at what
we do in our market and industry. To be
recognized as providing quality service to the
community. To recruit, hire and retain the
most talented people available and provide them
with a rewarding work experience. To instill
in every employee a collective commitment to the
common goal to meet and exceed our customers
expectations. To achieve a profitable return
to the organization. IN CARRYING OUT OUR
MISSION WE BELIEVE IN 1. Customer Service and
Satisfaction - Our ultimate measure of
success.Personalize our attention to the
customers needs. Achieve exceptional customer
satisfaction with each assignment. 2. Excellence
and Integrity.Conduct our business in an ethical
manner.Accomplish all tasks in a superior
way. 3. Hire the Best People.Attract skilled,
creative and talented candidates.Seek those with
a desire to learn and succeed in our
business. 4. Respect for our Employees.Provide
the opportunity for professional and financial
growth.Provide an enjoyable and challenging work
atmosphere that encourages innovation and risk
taking. 5. Employee participation in the
profitability and growth of our company.
6Scope of Services
7Waldners Scope of Services
8 9FacilitiSolutions Our Service Division
FacilitiSolutions Our Service Division
10FacilitiSolutions Our Service Division
Your work environment requires more than
furniture alone and we offer a complete array of
services to address those needs. We are the
Metropolitan areas premier service company, with
capabilities that include Move Management We
will develop and coordinate complete office moves
or relocations scheduled by area, department or
building. Reconfiguration of Existing
Furniture A cost-effective solution that utilizes
existing product to be disassembled refurbished
and installed to accommodate changing work
processes and technology in your business.
Asset Management Inventory Control You
choose on-site at your operation, in our
warehouse, or at both locations. This service
utilizes a bar-coded scanning system for fast,
accurate, efficient inventory management, which
is critical information for future planning,
financial accounting and insurance
requirements. Warehousing Storage We store
your surplus inventory at a fraction of the
standard real estate cost, provide you with an
accounting of your inventory and provide you with
easy access for future furniture needs.
Appearance Management We provide a complete
portfolio of services to insure that you maximize
the life of your furniture investment.
Furniture Component Adjustment Furniture
Reupholstery Carpet Cleaning
Electrostatic Painting Furniture Disposal We can
purchase your furniture, assist in brokering,
banking, charitable donations, employee
sales, or use other creative methods to meet your
furniture disposal needs.
11 12E-Tool Obtain Products Services
With Waldners on-line programs you can
Shop on-line through internet access
and view all products and information
relevant to your companys furniture
program. View CAD drawings of your
space anytime. Access your asset
inventories 24 a hours day, 7
days a week.
Visually access your order / product status
during important decision making meetings
- using real time information. Research
help desk information on-line, i.e. ergonomics,
proper utilization of products, etc.
Schedule a service call on-line, for any of your
locations. Include artwork, computers,
technology, copy machines and other equipment
in this database.
13E-Tool Obtain Products Services
Avoid unnecessary purchases Document
savings Reuse stored products Calculate
cost avoidance cost savings
14E-Tool Obtain Products Services
Customized catalogs Order on-line
Automated approval Monitor progress
Customized product Customized product
service catalogs 24-7
shopping access
Business reports Historical data
Payment status
15 16Asset Management
Waldners Business Environments provides a full
array of inventory and asset management services.
The methods include bar code technology, digital
graphic representation, complete attribute
assignment, condition assessment and valuation of
assets utilizing computerized database
technology. Depending on Monys needs, Waldners
can implement a completely automated asset
management system. Utilizing a standards
development process that amounts to a
representative catalog of Monys assets,
Waldners would implement a bar code inventory to
eliminate key entry, and provide reports via
email, disk, website access and/or hard copy and
initial inventory of stored product would be
provided to The Mony Group. Upon release of part
or all of the inventory, an updated report will
be provided to The Mony Group. Tracking of stored
assets will be by asset management tag
process. This process can be done both locally
and nationally. As a founding member of
Facilitilink, Waldners provides access to local
service in 79 locations across North America. A
single call to a Facilitilink hub, accesses a
continent full of office furnishings resources.
Facilitilink allows The Mony Group. to receive
the same high level of service nationally, as you
expect locally. Waldners will provide a bar
code based asset tracking database application
that includes all required attributes for asset
management. The system will be on the Microsoft
Access 2000 platform. Additionally, Waldners
on-site project management and warehouse
supervisors insure that proper handling,
packaging, and placement of all items is
accomplished. Receiving documents and delivery
documents are all automated and are also manually
checked to make certain that deliveries are
accurate. Sample reports from Waldners
various asset management programs
17 18Facilitilink Our Regional National Capabilities
WE ARE THE STRONGEST LINK Facilitilink is a
furniture management services company with
accredited service providers across the United
States and Canada representing over 10,000
trained service technicians, over 750 furniture
vehicles, and over 4.5 million square feet of
fully-equipped, custom warehouse space. YOUR LINK
TO Asset Liquidation Inventory Warehousing
Asset Management Maintenance
Agreements
Bar-coding Move
Management
Content Moves Panel Refurbishing
Delivery Project Management
Disassembly Reconfiguration
Electrostatic
Painting Refinishing
Fabric Protection Reconfiguration Rental
Financing Leasing Reupholstery
Furniture System Cleaning Training (acclimating
customers to items/services)
Floorcovering Transportation
(intrastate)
Installation
Warehouse Storage
Installation Plans THE MISSING
LINK Facilitilink Accreditation Process ensures
all Facilitilink service providers maintain
critical performance standards through training,
evaluation, and continuous process improvement.
This unique process tracks overall satisfaction
of service provider performance in sales,
design/specification, delivery, installation,
inventory/warehousing, and warranty/repair.
Facilitilink customers are therefore assured of
consistent performance benchmarked against
national industry standards.
Facilitilink Work Order Process
fully integrates furniture management work orders
by enabling simple to complex work orders to be
created, priced and distributed within minutes
via the internet. This process expedites quoting
and communication and while providing the
customer with line-by-line detail of service
expectations and order status information. Both
of these processes are web-based, secure and
accessible 24 7 365. LINKED BY Ability to
use any service provider as the single point of
contact. Vendor-neutral furniture service
providers. Automated infrastructure for
performance standards, project pricing and job
status updates resulting in increased
effectiveness and controlled costs. Precise
forecast of costs within minutes not days or
weeks. Exceptional value delivered to
organizations with facilities in multiple
locations. Small to mid-size companies gain
access to services (as well as lower prices) not
otherwise afforded to them through local
furniture dealers.
19Facilitilink Our Regional National Capabilities
20- Represented Manufacturers
21Partial List of Represented Manufacturers
Acme Design TechAddenAdjustable
SteelAllcraftAmerican of MartinsvilleArch.
SupplementsArnold GroupAISBakerBeatrix
NeinkamperBernhardtBevisBorroughsBraytonBrigh
tBruetonBuroBus. AccessoriesCabot
WrenCarolina Business Furn.CartwrightCCN
InternationalChromecraftClaridgeCleatorConvert
-a-FileCouncilCraftmasterCreative
IdeasCreative WoodD-TankDates
WeiserDauphinDavid EdwardsDavisDesign
TexDetailsDonghiaDurfoldEgan
VisualEkittaErgo SystemsEurocraftEvans
FalconFirekingFixturesForms
ServicesFRAFRLGarcyGirsbergerGlaroGlobalGol
den OakGordon InternationalGunlocke3
HHalconHaleHallerHardwood VisualHarterHBFHi
ckory ChairHonHowe/JohnsonHuman FactorHuman
ScaleICF NeinhamperIntellaspaceISEJofcoKeilha
uerKI / AGI / ADDKimballKittingerKwik FileL
BLa Z BoyLightolierLowensteinLucia
GroupLuxoLyon MetalMaylineMeridianMetcor
MetroMiller DeskModern OfficeNationalNemschoff
NessenNova Novo ArtNucraftOffice
SpecialtyOFSOSIPaoliPatricianPeter
PepperPolyvisionPrismatiqueRaynor
MarketingRevest SainbergSit on ItSlighSmith
Graphics Inc.Smith WatsonSmith McDonaldSoft
CareSpacesaverSt. TimothySteelcaseStow
DavisStylexTelescope CasualTellaTenexThrasher
Three HTuohyTurnstoneVecta/WilkahnVitraWall
GoldfingerWood HoganWoodtronicsWorkrite
22 23Corporate References
Cravath Swaine Moore
825 Eighth Avenue
New York,
NY 10019 Contact Nuala Gioia, Director of
Facilities and Purchasing
Telephone 212-474-1001
Project Restacked 5
floors, plus completed 3 new floors of
furnishings. Work included
partner and associate offices as well as
systems furniture for administration. Total
square footage 100,000 square feet. Work
continues on a day-to-day basis. Davis Polk
Wardwell
450 Lexington Avenue
New
York, NY 10016 Contact Carol Gold, Office
Facilities Manager
Telephone 212-450-4617
Project Provided Stow
Davis custom casegoods for associate offices in
London, UK, Menlo Park, CA and New York City.
Scope of work has been approximately 400
partner and associate offices. Epstein Becker
Green
250 Park Avenue
New York, NY
10177 Contact Barbara Boses, Office Manager
Telephone 212-351-4500
Project Completed new furnishings
for 2 floors. 50,000 square feet consisting of
partners and associates administrators
offices. Ernst Young
787
7th Avenue
New York, NY 10016
Contact Brian
Soiref, Partner
Telephone 212-773-1310
Project Provided furniture
management for over 7,000,000 and have furnished
over 10,000,000 in furniture sales. Waldners
was selected to furniture manage 1,000,000
square feet and 30,000,000 of new furniture for
new space for occupancy in May 2002. Hughes
Hubbard Reed 1 Battery Park Plaza
New York, NY
10004 Contact Kathleen McCarthy, Manager of
Office Services
Telephone 212-837-6515
Project Completed new furnishings for 2
floors. 60,000 square feet consisting of systems,
associate offices and conference rooms.
24Corporate References
Otterbourg, Steidler, Houston Rosen, P.C.
230 Park Avenue
New York, NY
10160 Contact Dan Wallen, Managing Partner
Telephone 212-661-9100
Project Completely furnished 4 floors of partner
and associate offices, conference rooms and
high density filing. J. P. Morgan Chase
947
Bidwell Rd.
San Dimas, CA 91773 Contact Becki
Flynn, Project Manager
Telephone 909-971-9
730
Project National
Steelcase agreement with major projects completed
in NYC,
California, Salt Lake City Florida. Mutual of
New York1740 Broadway
New York, NY
10019 Contact Edward Zebrowski
Telephone 212-708-2352Project Installed over
90 agency offices across U.S. through Facililink
as well as developing a client standards
program. Random House1745 Broadqway
New York, NY
10019 Contact Kim Bertin, Facility Manager
Telephone 212-782-9412Project Retained to
furnish 850,000 square feet of contract
furniture. Twenty-four floors of all Steelcase
product. Salomon Smith Barney
388 Greenwich St.
15th Fl. NY, NY 10013 Contact Lois Grobert,
VP Furniture Design Construction
Telephone 212-816-8140
Project Installed over 100 branch locations
nationwide as well as major projects
throughout the
country.
25Corporate References
Thelen Reid and Priest, LLP
875 Third Avenue
New York,
NY 10022 Contact Joan Burns, Director of
Administration
Telephone 212-603-6571
Project Complete new furnishings for
175,000 square feet of partner offices,
workstations and
general office areas. Project included interviews
with
all partners for new and reused
furniture, plus associate offices. White Case
1155 Avenue of the Americas
New York, NY
10036 Contact Darryl Hair, Director of Office
Services
Telephone 212-819-8721
Project Day to day work, including
workstations and seating. Currently involved
in project for practice floor of 20,000 square
feet. Wilson, Elser, Moskowitz, Edelman
Dicker, LLP
150 East 42nd Street
New York,
NY 10017 Contact Jim DiBennedetto, Facilities
Director
Telephone 212-490-3000
Project Complete new furnishings, 2
floors. 50,000 square feet consisting of
partner and associate offices plus conference
rooms and common areas.