Asterisk®-based PBX Solutions

1
Asterisk-based PBX Solutions

• Open Source Telephony Interfaces and Appliances
  for Commercial Installations

Asterisk is a registered trademark of Digium, Inc.
2
Contents

• Introduction to Xorcom
• Astribank USB Channel Bank
• Xorcom IP-PBX Product Lines
• Supported Extras
• Web Interfaces
• Case Studies Testimonials
• Key Sales Support Benefits

3
Introduction to Xorcom

• Established in 2004
• Developers of Xorcom Rapid Live CD
• 3-minute Linux, Asterisk and PBX system
  configuration
• Flexible and modular telephony interface
  solutions based on XPP technology (USB2)
• Xorcom drivers standard component in Asterisk
  since v. 1.2.4 (Feb 06)

4
Distribution OEM Channels
? Distributor ? OEM
5
New Standard for Asterisk Connectivity
6
XPP Unique Selling Points

• High speed 480 Mbit/s USB2 connectivity
• Supports very high densities
• Typical uncompressed voice 2,400 calls/USB
• Full support for fax and modems
• Modular and scalable
• Additional ports are hot pluggable
• Simple integration of software applications

7
Powerful Open-Source Engine

• Asterisk is a registered trademark of Digium, Inc.

8
Asterisk

• Most popular open-source OS for telephony (85
  share)
• Worldwide body of avid developers
• Robust and accepted platform
• Jan 09 report 18 of N.A. installs
  (http//www.easternmanagement.com/pbx.htm)
• Minimal needed to start higher flexibility
• Open Source PBXs typically cost 40 less than
  conventional telephone systems
• Simple to integrate s/w apps

9
Astribank

• Asterisk USB Channel Bank

10
Astribank Overview

• Direct USB connection to Asterisk server
• Drivers are native in Asterisk
• Auto detection of analog/digital ports as
  Zaptel/DAHDI devices
• Peripheral device support (I/O ports)
• All units are TwinStar-ready

USB

Astribank
11
Analog Capacity

• Up to 32 FXS ports

USB
Astribank
12
FXO Digital Ports

• Up to 32 FXO ports
• Up to 4 E1/T1 PRI ports
• Up to 4 E1 R2 ports
• Up to 8 BRI ports

USB
Astribank
13
Modular Design

• Flexible and scalable

Astribank
14
Mount Options

• Wall Mount

• Rack Mount

15
Xorcom ip-pbx product lines

• Three lines to meet requirements of different
  sized businesses

16
Xorcom IP-PBX Product Lines
XR1000 up to 50 users
XR2000 up to 300 users
XR3000 up to 1000 users
17
IP-PBX Features (partial list)

• User-friendly Web Interface
• Interface in Different Languages
• Unlimited Extensions
• CDR (Call Details Record)
• TDM/SIP/IAX Trunks
• Remote Extensions
• Voicemail
• Fax Support
• Voicemail to Email
• IVR Menu System
• Ring Groups
• Call Queues
• Conference Rooms

• Follow-Me
• Time-Based Routing
• Advanced Dialing Rules
• Music On Hold
• Paging and Intercom
• Web Access to Voicemail
• Admin Status Screen
• Package Manager (for easy updates)
• Phone Provisioning Tool
• Network Settings Tool
• Echo Cancellation - OSLEC (Open Source Line Echo
  Cancellation)

18
Peripheral Device Support

• Input ports
• Up to 4 input ports
• Possible usage
• Fire/burglar alarm integration
• Intercom
• Output Ports
• Up to 2 output ports
• Possible usage
• Opening electrical lock
• Parking gate

19
XR1000 Series

• IP-PBX Optimized for SOHO

20
XR1000 Overview

• IP-PBX optimized for SOHO
• Stand-alone Asterisk-based IP-PBX
• Up to 16 ports (BRI, FXO and/or FXS)
• Peripheral device support (I/O ports)
• Up to 5 concurrent calls
• Up to 50 users
• Remote access
• Built-in echo-cancellation

XR1000
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PSTN Connections Extensions

• Analog
• Up to 16 internal FXS ports
• Up to 16 internal FXO ports

• BRI
• 2-8 BRI ISDN ports
• Each port NT/TE configurable

XR1000
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Mount Options

• Wall Mount

• Rack Mount

23
XR2000 Series

• Leading-Edge IP-PBX for SMB

24
XR2000 Overview

• Leading-Edge IP-PBX for SMB
• Stand-alone Asterisk-based IP-PBX
• Up to 60 concurrent calls
• Up to 300 users
• Built-in echo-cancellation
• Remote access
• RAID1 option (dual HDD redundancy)
• Peripheral device support (I/O ports)

XR2000
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PSTN Connections

• Analog
• Up to 32 internal FXO ports (analog lines)
• Up to 4 additional analog Astribank units (4 x
  32) 32 160
• PRI
• 1 E1/T1 PRI port
• E1/T1 programmable
• Each port NT/TE configurable

• R2
• 1 E1 R2 port
• NT
• BRI
• 2-8 BRI ISDN ports
• Each port NT/TE configurable

XR2000
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Extensions

• Analog
• Up to 32 internal FXS ports (analog phones)
• Up to 4 additional analog Astribank units
• Max. total 160 analog extensions
• IP
• Up to 300 SIP
• Up to 300 IAX
• Total (mixed)
• Up to 300 users

XR2000
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Supports Existing Infrastructure
XR2000
Astribank Channel Banks(up to 4)
28
User Interface Management

• Elastix
• trixbox CE

29
XR3000 Series

• Heavy Duty IP-PBX for Enterprise, Hotel and Call
  Centers

30
XR3000 Overview

• Stand-alone enterprise-grade Asterisk-based
  IP-PBX
• Up to 300 concurrent calls
• Up to 1,000 users
• Built-in echo-cancellation
• Remote Access
• RAID1 option (dual HDD redundancy)
• Peripheral device support (I/O ports)

XR3000
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PSTN Connections

• Analog
• Up to 32 internal FXO ports (analog lines)
• Up to 20 additional analog Astribank units (20 x
  32) 32 672
• BRI
• 2-8 BRI ISDN ports
• Each port NT/TE configurable

• PRI
• Up to 4 E1/T1 PRI ports
• E1/T1 programmable
• Each port NT/TE configurable
• R2
• Up to 4 E1 R2 ports
• NT

XR3000
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Extensions

• Analog
• Up to 32 internal FXS ports (analog phones)
• Up to 20 additional analog Astribank units
• Max. Total 672 analog extensions
• IP
• Up to 1,000 SIP
• Up to 1,000 IAX
• Total (mixed)
• Up to 1,000 users

XR3000
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High Density
XR3000
XR3000 supports up to 672 analog extensions (with
add-on Astribank units)
Astribank Channel Banks(up to 20)
34
User Interface Management

• Elastix
• trixbox CE

35
Supported Extras

• Simplifying and extending the usability of open
  source telephony

36
Telecom Connector Option (TCO)

• Optional factory installed add-on
• Unites FXS ports into a single telecom connector
  on the rear panel
• Available for all Astribanks,XR2000 and XR3000
  units with 8 FXS ports
• Does not disable front panel FXS ports can be
  used in parallel
• Excellent for maintenance front panel LEDs are
  active when the Telco port is in use
• Supplied with 3 meters (9 ft) telecom cable

37
Rapid PA - Public Address System

• Small stand-alone unit activated by dialing
  ports extension
• 2 RJ11 ports per Rapid PA
• PBX port connects directly to Astribank FXS
  port
• PA connection connects to PA line in port
• No power supply needed uses Astribank FXS feed
• PA device
• standard PC speaker with internal amplifier
• industrial-strength amplifying system
• anything in-between

38
RAID1 Support

• Geometrically increases IP-PBX hard-drive
  reliability
• Suitable for XR2000 and XR3000
• Two hard disks are supplied all blocks
  replicated/mirrored
• If the active hard disk fails, the second
  hard-disk automatically takes over and an alarm
  e-mail is sent to the system administrator
• PBX continues working seamlessly

39
PBX Disaster Recovery Made Simple

• Never worry again about
• natural disasters
• hardware failure
• human error
• Now you can create, save and restore your PBX
  files in minutes!

40
Rapid Recovery Backup Restore

• Utility and storage space 2GB USB Disk-on-Key
  (DOK)
• Supports XR1000, XR2000 and XR3000
• Backs up entire PBX includinguser-defined
  options
• configuration files
• voice prompts
• voice mail
• Descriptive name for each backup
• Single DOK for multiple system backups Up to
  four different system recoveries on single DOK

For XR2000 and XR3000. A single, non-compressed
backup is supported for XR1000.
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Live Rescue Temporary Recovery

• Bootable Disk-on-Key (DOK)
• Runs Xorcom XR1000, XR2000 and XR3000 directly
  from USB port
• Simple, safe and speedy disaster recovery
• human error
• disk crash
• other disaster
• Utilizes Xorcom Rapid Recovery backup
• Temporary solution until maintenance can be
  scheduled

42
Rapid Tunneling Utility

• Secure remote access to IP-PBX
• Pre-installed on all IP-PBX models
• Targeted, real-time support
• End user determines when to connect/disconnect
• No technical knowledge required of end user
• In real time, Xorcom support specialist can
• troubleshoot
• perform diagnostics
• correct configuration issues

43
TwinStar

• True Redundancy Solution for Asterisk PBX with
  Multiple Telephony Interfaces

44
High Availability Solution for Asterisk

• Provides full redundancy for a complete PBX
  system, incl. telephony interfaces
• Quick and automatic failover process keeps
  downtime to an absolute minimum
• Auto detection of server failure switch to
  backup server
• Firmware-based switching mechanism is not
  network-dependent
• Solution components
• two Xorcom IP PBX units with identical
  configurations
• Xorcom Astribank channel bank(s) with dual USB
  ports

XPP Technology
45
Initial Setup Identical Servers

• Two Xorcom servers dual-USB Astribank

Xorcom server(backup)
Xorcom server(primary)
USB
USB
PSTN
LAN/WAN
Astribank (front panel) USB-connected channel
bank providing analog/digital telephony interfaces
IP Phones
Analog Phones
46
Standard Operation Primary Active

• Two Xorcom servers dual-USB Astribank

Xorcom server(backup)
Xorcom server(primary)
USB
USB
PSTN
LAN/WAN
Astribank (rear panel) USB-connected channel
bank providing analog/digital telephony interfaces
IP Phones
Analog Phones
47
If the Primary Server Fails
Server Failure
Xorcom server(backup)
Xorcom server(primary)
USB
USB
PSTN
LAN/WAN
Astribank (rear panel) USB-connected channel
bank providing analog/digital telephony interfaces
48
the Backup Server is Activated
Xorcom server(backup)
Xorcom server(primary)
USB
USB
PSTN
LAN/WAN
Astribank (rear panel) USB-connected channel
bank providing analog/digital telephony interfaces
49
TwinStar Demo
50
Web Interfaces

• Interface and Management Systems

51
Elastix Management Interface
52
Elastix Add Conference
53
Elastix Network Parameters
54
Elastix CRM Interface
55
trixbox Management Interface

• PBX Settings

56
trixbox Management Interface

• Admin Screen

57
trixbox Management Interface

• CRM

58
Installing Astribank on Distributions

• For Astribank FXS/FXO/PRI
• install the fxload package for uploading of
  Astribank firmware
• install the freepbx-module-zapauto package for
  automatic channels configuration
• For Astribank BRI
• same packages as above
• install BRIstuff
• recompile Asterisk, Zaptel, and libpri from the
  source
• Full documentation on Xorcom Web site

59
Case studies Testimonials

• Sample Implementations of Xorcom Products

60
Het Maatman Foundation

• Chain of special education facilities in Holland
• Customer requirements
• Hybrid VoIP PBX
• Use of existing legacy phones incl. text phones
• IVR (digital receptionist)
• Time Conditions
• Call Group Limitations
• Ring Groups and Queues
• Music on Hold
• Personal Voicemail
• Solution Astribank channel banks connected to
  Asterisk server, PSTN (BRI ISDN) and analog phones

61
Het Maatman Foundation
WAN
PSTN
BRI ISDN
USB
IP Phones
Analog Phones (x80)
62

• Intl company providing automated optical
  inspection systems for semiconductors and printed
  circuit boards (PCB)
• Ten worldwide branch offices
• Communication costs reached KK each month
• Customer requirements
• Reduce communication costs without changing
  personnel habits (previous attempts calling
  cards / Boomerang failed)
• Solution
• Xorcom IP-PBX attached to existing proprietary
  PBX via PRI in main office
• Xorcom IP-PBX systems in other large branches
• IP between all branches (reducing inter-branch
  calls to 0)

63
Belgium
XR2050
PSTN
Laptop Computer
IP Phones (x15)
Cell Phone
PRI
WAN
China CZ
Israel
PRI
XR2050
XR3059
Coral III
IP Phones (x2)
Analog Phones (x24)
MPLS
Hong Kong
Analog Phones (x300)
IP Phones (x8)
XR2050
IP Phones (x30)
64
Testimonials

• This is our first install with Xorcom FXS analog
  modules, and we have to say they work a lot
  easier than the 'other' FXS/FXO PCI cards of your
  competitors. Casper Kamp, CEO - Checkmarq
• Xorcom provides hardware interfaces in the
  Astribank USB channel banks. This is genius
  Michael Graves, VoIP blogger
• We chose the Xorcom IP-PBX as our voice platform
  for the EPICAcce because it includes a complete
  voice solution that integrates seamlessly with
  legacy and VoIP PBX environments. Shlomo Shur,
  CEO - EasyRun
• "...To get around this problem of having to use
  expensive T1 cards that are tied to a single
  server, Xorcom shuns T1 cards and uses good old
  USB 2.0 for its interface to the PC..." George
  Ou ZDNet
• I've found Xorcom support to be extremely
  responsive when needed. Kenn10 PBX in a
  Flash Forum

65
Key sales Support benefits

• Why Choose Xorcom? In a Nutshell

66
Sales Benefits of Xorcom Platform

• Simple, pre-configured works out of the box to
  save time and money
• Small, professional, industry standard 19 1U/2U
• High density
• Up to 32 analog, 120 digital or 144 combined
  ports (per chassis)
• Full telephony connectivity FXS, FXO, PRI
  (E1/T1), E1/R2, BRI ISDN
• Modular and scalable
• Connects to VoIP (SIP, IAX), incl. soft phones

67
Support Benefits of Xorcom Platform

• 12-month warranty on-going free software
  upgrades for future features
• Rapid Tunneling for easy remote maintenance
• RAID1 for dual hard disk drive redundancy
• Easy-to-use suite of disaster recovery tools
• TwinStar failover solution

68
Thank You

• www.xorcom.com