AT Data Collection Instrument

1
AT Data Collection Instrument Performance
Report

• NISAT Data Collection Meeting
• November 16 17, 2006
• Phoenix, Arizona

2
Basics

• Reporting Period - based on FFY
• Begins on October 1 each year ends the
  following September 30
• The first reporting period will begin upon OMB
  approval of data collection system
• Continue through the end of FY 2007 ending on
  September 30, 2007
• Second reporting period -FY 2008 (October 1, 2007
  - September 30, 2008)
• Third reporting period - FY 2009 (October 1, 2008
  - September 30, 2009)

3
Reporting Data

• Statewide AT Programs must collect and report
  data on activities that are supported using funds
  from their State Grant for AT under section 4 of
  the AT Act.
• Each Statewide AT Program submitted a State Plan
  identifying these activities.
• Amend Plan if it doesnt reflect activities
• Data should not be reported for state-level
  activities if you opted for Comparability or
  State Flexibility

4
Comparability

• Described in 2004 Amendments to AT Act
• Not required to carry out a required state-level
  activity if the amount of financial support
  provided from state or other nonfederal resources
  or entities for that activity is comparable or
  greater than the amount that the state would have
  expended for the activity.
• If you claimed comparability for a state-level
  activity do not report data

5
State Flexibility

• Described in 2004 Amendments to AT Act
• State may use funds to carry out any two or more
  of the required state-level activities, meaning a
  state can choose not to conduct up to two
  activities. 70/30 versus 60/40 split of AT
  dollars
• Do not report data for any activity for which
  your Statewide AT Program claimed state
  flexibility

6
Reporting Data

• Non AT Act required activities
• Implemented by AT programs
• Not required by AT Act
• Not approved as part of State Plan
• Not supported with AT Act dollars.
• Example- AT Evaluations
• If activities are AT related and you want to
  report data
• Report under Additional and Leveraged Funding
  Table B Leveraged Funding for Activities Not in
  State Plan (not previously reported)

7
Are you reporting?
Appears as first question in all State-Level
Activities

• General Information
• Did you conduct any state financing activities
  for the reporting period?
• Yes
• No, state exercised state flexibility
• No, state claimed comparability
• No, state is developing an activity not yet
  implemented
• If your STATE Plan includes a state financing
  activity under Attachment 5.1 you must check yes.

8
Missing Data

• Unable to provide data due to circumstances
  beyond your control Enter MD (missing data)
• MD should be used only in rare circumstances
• Must explain any missing data under Notes at
  the end of the section in which the MD appears

9
Anecdotes
Appears in all State-Level Reporting

• Provide anecdote about individual that benefited
  from the activity
• individual with a disability or a family member
• In some cases it may be appropriate to provide an
  anecdote about a professional.
• Guidelines
• Limit to 500 words or less.
• Include examples - understandable to an
  uninformed audience.
• Do not repeat the same anecdote in multiple
  sections.
• Do not use identifying information about the
  individual
• Appropriate to the activities your reporting on.

10
Anecdotes

• Be as specific as possible
• What AT device, service or information was
  needed?
• How did your Statewide AT Program help the
  individual obtain the device, service or
  information?
• What barrier(s) did your Statewide AT Program
  help the individual overcome?
• If applicable, how did your Statewide AT Program
  collaborate with other entities in providing this
  help?
• How did obtaining that device or service improve
  the individuals life?
• How did it improve the individuals access to
  education, employment, community living or
  telecommunications/information technology?

11
Notes
Appears in all State-Level Reporting

• Guidance reflects the activity- ex. Reuse
• Describe any unique issues that may affect your
  data in this section (e.g., types of devices
  that are not reutilized because they are
  available from another source).
• If you have a device exchange program, please
  describe your data collection method, any
  challenges with collecting these data, and plans
  for overcoming those challenges.

12
State Financing
13
Are you reporting?

• Did you conduct any state financing activities
  for the reporting period?
• Yes
• No, state exercised state flexibility
• No, state claimed comparability
• No, state is developing an activity not yet
  implemented
• If your STATE Plan includes a state financing
  activity under Attachment 5.1 you must check yes.

14
State Financing Data

• State Financing
• Other State Financing
• ATF
• CO-OP Buying
• Intense Case Management
• Last Resort Activities
• Telecommunications Distribution
• Other

15
Geographic Distribution

• Rural Urban Continuum Code
• http//rtc.ruralinstititue.umt.edu/geography/count
  ydisability.asp
• Or to download excel file go to
• http//www.ers.usda.gov/Data/RuralUrbanContinuumCo
  des/
• Codes 1-3 are considered metro
• Codes 4-9 are considered non-metro

16
Number of ApplicationsGeographic Distribution
Table 1 pp 9
17
Loans Made Information
a. Income of Applicants Lowest
7,200.00 Highest 125,000.00
Table 2 b. pp 9
18
Number and Percentage LoansApplicants Income
Table 2 c. pp 9-10
19
Definitions Type of Loans

• Revolving Loans the loan program directly
  provides the funds that are loaned
• Partnership Loans funds are from a source other
  than the Statewide AT Program, usually a
  financial entity, through an agreement
• Loan Guarantee
• Interest Buy-Down

20
Definitions Type of Loans

• Loan Guarantee the loan program uses its funds
  to guarantee all or a portion of a loan
• Interest Buy-Down the loan program funds are
  used to buy down the interest rate of the loan
  resulting in lower interest payment charged to
  the consumer

21
Definitions Type of Loans

• Low-Interest Loan the interest charged to the
  consumer is at or below prime rate. Prime rate
  is interest rate charged by commercial banks for
  large loans
• Preferred Interest Loan the interest rate that
  is lower than the consumer would normally pay

22
Type of Loan
Table 3 a. pp 10
23
Number Dollar Value
Table 4 a. pp 11
24
Interest Rates
a. Interest Rates Lowest 2 Highest 10
Table 4 b. pp 11
25
Loan Made at Interest Rate
Table 4 c. pp 12
26
Types Dollar Amount of AT
Table 5 pp 12
27
Definitions - Defaults

• Loan in Default on or before, 120 days in which
  the borrower has not made the scheduled payment
  for the balance still owed to the loan program
  or when the loan program paid the lending
  institution the remaining agreed upon balance of
  loan. Do not count loans that have had rescue
  payments.

28
Definitions - Defaults

• Active Loans a borrower owes money and is still
  actively making payments and the loan program is
  responsible for all or part of the balance in
  case of default.
• Revolving Loans
• Guarantee Loans
• Total Net Losses the amount unpaid on a
  revolving or guarantee loan and/or any loan
  payout amounts minus the amount of collateral
  recovered.

29
Definitions - Defaults

• Count
• All Active Loans from when the loan program
  originated, in which the loan program is
  responsible for all or part of the balance if the
  loan was to default on the last day of the
  reporting period.
• Do Not Count
• Loans in which the loan program does not have a
  financial responsibility to pay the bank in case
  of default, such as
• Interest Buy-Down Loans
• Low Interest or Preferred Interest Loans

30
Defaults
Table 6 a. b. pp 13
31
State Financing Resources and Services

• Select if you did the following
• Access to Telework Funds (for AT only)
• Last Resort Activity
• Financing for Home Modifications
• Telecommunications Distribution
• Other specify
• If you have more than one activity to report, you
  will need to complete the section more than once.

pp 13-14
32
Number of Individuals ServedGeographic
Distribution
33
Type Dollar Amounts

• Type of AT Devices/Services
• Number of Devices Funded
• Value of AT Provided

34
State Financing AT for Reduced Cost

• Cooperative Buying Activity
• Other - Specify
• Number of Individuals Served
• Metro 10
• Non-Metro 10
• Number of Individuals Included in Performance
  Measures (some excluded)
• 12

35
Savings to Consumers
36
Performance Measures

• State Financing Activities are Acquisition
  Performance Measure
• Number of individuals loans were made i.e. 40
• Number of individuals served by Other State
  Financing Activities i.e. 12
• Example is 52 people

37
Performance Measures
Table F pp 17-18
38
Performance Measures
Table F pp 17-18
39
Customer Satisfaction
Table G pp 18
40
Device Reuse
41
Device Reuse

• Device reutilization includes
• device exchange activities (want-ad listing)
• device recycle/refurbish/repair activities.
• open-ended device loans
• borrower keeps the device as long as its needed
• Reuse Acquisition Performance Measure

42
Device Exchange

• Devices listed in a want ad-type posting and
  consumers can contact and arrange to obtain the
  device (either by purchasing it or obtaining it
  for free) from the current owner.
• Exchange activities do not
• involve warehousing inventory
• do not include repair, sanitation, or
  refurbishing of used devices.
• AT Program may be directly involved in making
  exchange or the consumer and current owner make
  exchange without the involvement of the Statewide
  AT Program.
• Data on device exchange may be difficult to
  gather if your program does not serve as an
  intermediary and have direct involvement in the
  exchange.

43
Device recycle/refurbish/repair activities

• Devices are
• Accepted (usually by donation) into an inventory
  
• Repaired, sanitized, and/or refurbished as
  needed
• Offered for sale, loan, rental, or give away to
  consumers as recycled products.
• Repair of devices for an individual (without the
  ownership of the device changing hands) should be
  reported as device recycling.

44
Are You Reporting?

• Did you conduct device reutilization during the
  reporting period?
• Yes
• No, state exercised state flexibility
• No, state claimed comparability
• No, state is developing an activity not yet
  implemented
• If your STATE Plan includes device reuse activity
  under Attachment 5.1 State Level Activities you
  must check yes.

45
Number of Recipients of Reutilized Devices
46
Number of Recipients of Reutilized Devices
All programs that operate a device exchange
service supported by the AT Grant dollars must
report the number of individuals served thru
exchange- the receiving a device the number
exchanged by category (Table C p 23)
47
Receiving a Device VS. Performance Measure

• The number of individuals receiving devices
  through reutilization may not match the number
  included for Performance Measure.
• May not have direct contact with buyers and cant
  collect enough information to include in the
  performance measures.
• Entities that have an obligation to provide AT
  may use reuse program to provide the device.
  Performance measure data questions are not
  answerable because issue of affordability or
  availability are not allowable reasons to limit
  access to AT that has been identified as
  appropriate and needed to meet educational goals.
  
• Entities that acquire reutilized devices under
  these circumstances should not be included in the
  performance measures.
• For example, a school has an obligation to
  provide an AT device identified in a childs IEP-
  the school may obtain the device through the
  reutilization program.

48
Device Exchange Activities
49
Device Exchange Activities
Enter the total number of devices exchanged
(listed by one individual/entity and obtained by
another) during the reporting period, by AT type.
Required by ALL programs operating device
exchange
50
Exchange Data Collection Options

• If you operate a device exchange you have
  options for collecting data. You may
• Report only the number and type of devices
  exchanged through your program.
• No collection or reporting of estimated current
  price, amount devices were sold and performance
  measure data on your exchange activity.
• Rely on other reuse activities for performance
  measure
• Report data by collecting information from the
  current owner of the device collecting
  information from the recipient of the device or
  collecting information from a combination of the
  recipient and current owner.

51

• Example 1 Contact those who removed devices from
  your exchange during this reporting period.
  Confirm with the seller whether or not the
  exchange took place as a result of your device
  exchange rather than for some other reason
• You already know the device (can categorize and
  estimate the current purchase price)
• Seller can tell you for how much the device was
  sold (or transferred at no cost).
• Seller may have interacted with the buyer to the
  extent that he can provide you with performance
  measure data. Giving you all of the needed
  information from the seller.

52

• Example 2 Obtain information from both buyer
  and seller. You may take the steps in Example 1.
  If seller does not have enough info they might
  provide contact information for the buyer - you
  can do a follow up and obtain performance measure
  information.
• Example 3 Build a feature into your system
  that does not allow a buyer access to the
  sellers information without first providing you
  with contact information. Follow up with each of
  these buyers to see if they purchased devices
  from sellers. From those who made a purchase,
  you can get the purchase price and performance
  measure information.

53
CAUTION

• If your program operates a device exchange
  program as the ONLY activity yielding an
  acquisition performance measure, you are
  strongly encouraged to gather and report
  performance measure data on the exchange program.
  
• If you operate another type of reutilization
  activity ,or one or more state financing
  activities, may choose to use those activities to
  generate the required device acquisition
  performance measure data.

54
Device Exchange Activities
For each type of AT device, enter the total
estimated current purchase price of the devices
Enter the total amount for which the devices
were exchanged.
55
Reporting Exchanged Devices

• Must have documentation of the price for which it
  was sold or exchanged.
• To determine the current purchase price of the
  device - see the Manufacturers Suggested Retail
  Price (MSRP)
• Unable to find exact price for particular item,
  use the value of a comparable device.
• Estimating is acceptable when exact pricing
  information is not available.
• If the device was given away, use a sale price of
  zero in your calculations. The system will
  calculate the resulting savings to consumers in
  the last column.

56
Device Recycling/Refurbishment/Repair
57
Device Recycling/Refurbishment/Repair

• Same Rules Apply
• For each type of AT device acquired by an end
  user
• Enter the total estimated current purchase price
  of the devices
• Enter the total price for which the devices were
  sold.
• System will calculate the resulting savings to
  consumers.
• Use the Manufacturers Suggested Retail Price
  (MSRP) to determine the current purchase price of
  the device.
• If unable to find exact price,-use the value of
  a comparable device.
• Estimating is acceptable If the device was given
  away, use a sale price of zero in your
  calculations.

58
Open-Ended Loans

• Same Rules Apply
• For each type of AT device acquired by an end
  user
• Enter the total estimated current purchase price
  of the devices
• Enter the total cost to the consumer for the
  loan. No charge- use zero
• System will calculate the resulting savings to
  consumers.
• Use the Manufacturers Suggested Retail Price
  (MSRP) to determine the current purchase price of
  the device.
• If unable to find exact price,-use the value of
  a comparable device.
• Estimating is acceptable If the device was given
  away, use a sale price of zero in your
  calculations.

59
Open-Ended Loans
60
Anecdote

• Provide at least one anecdote about an individual
  who benefited from a reutilization activity.

61
Performance Measure

• Reuse activities are covered by Acquisition
  Performance Measure
• User Performance Surveys to collect data for this
  measure
• Enter into Performance Measures Table G pp.27
• Performance measure for exchange,
  recycling/refurbishment/repair and open-ended
  device loan activities should be reported in the
  table below.
• The number of customers surveyed should equal the
  total number reported in the second column (ii)
  of the table from Item B (pp. 22)

62
Number of Recipients of Reutilized Devices
63
Acquisition Performance Measure

• Data Collection Instrument
• COMPLETED BY PROGRAM STAFF
• ID (optional) ____________
• Services provided
• State financing servicesincluding financial
  loan, assistance in accessing funds for AT
  devices/services, assistance in obtaining AT
  devices and services at reduced cost or free, or
  other related services__
• Device exchangereceived an AT device through a
  device exchange program
• OR
• Device recyclingreceived an AT device through a
  device recycling program

64
Data Collection Instrument

• The primary purpose for which I need (or the
  person I represent needs) an AT device or service
  is related to (Mark only one answer.)
• Education - participating in any type of
  educational program
• Community living - carrying out daily activities,
  participating in community activities, using
  community services, or living independently
• Employment - finding or keeping a job getting a
  better job participating in an employment
  training program, vocational rehabilitation
  program, or other program related to employment

65
Data Collection Instrument

• Why did you chose to obtain an AT device/service
  from our program? (Mark only one answer.)
• I could only afford the AT through this program.
  (I could not afford it through other programs.)
• The AT was only available to me through this
  program. (I am not eligible or don't qualify for
  other programs, the AT is not covered by other
  funding sources or the specific device I needed
  is not provided by other programs.)
• The AT was available to me through other
  programs, but the system was too complex or the
  wait time was too long. 
• None of the above

66
Performance Measures
67
Performance Measures
Table G pp 27
68
Customer Satisfaction

• Use data from Customer Satisfaction Surveys to
  complete Customer Satisfaction for all customers
  served by device reutilization activities.
• Surveys from sellers and buyers can be included.

69
Customer Satisfaction
Table H pp.27
70
Notes

• Describe any unique issues that may affect your
  data in this section (e.g., types of devices
  that are not reutilized because they are
  available from another source).
• If you have a device exchange program, please
  describe your data collection method, any
  challenges with collecting these data, and plans
  for overcoming those challenges.

71
Device Loan
72
Device Loan

• Programs provide short-term loans of AT devices
  to individuals or entities.
• Purpose of the loan
• Assist in decision making
• Serve as a loaner while consumer waits for device
  repair or funding
• Provide an accommodation on a short-term basis or
• Other purposes.
• Other purposes include
• Self-education by consumer for later decision
  making (e.g., when the school year begins)
• Self-education by an intermediary (e.g., a
  teacher) whose purpose is to become familiar with
  the device and
• Training

73
Reporting Data in Device Loan

• Report only on short-term loans
• Devices are loaned for a limited or prescribed
  amount of time that is determined by your
  statewide AT program.
• Do not report open-ended device loans that
  borrower can keep for as long as needed.
• Report under Device Reutilization.
• Only loans made for the purpose of
  decision-making should be included in the
  performance measures.

74
Guidance- Loans Made

• If the same individual or entity borrows a device
  on more than one occasion during the reporting
  period. Count each occasion as a separate loan if
  a separate decision will be made.
• If you extend the loan, count as a separate loan
  only if
• Extension is for a different purpose than the
  original loan and a separate decision will be
  made or
• Borrower is an intermediary borrowing on behalf
  of others (e.g., a teacher), and the intermediary
  is requesting an extension to accommodate a
  second end user (i.e., an individual other than
  the one for whom the loan was initially made) and
  a second decision will be made.

75
Are You Reporting?

• Did you conduct device loans during the reporting
  period?
• Yes
• No, state exercised state flexibility
• No, state claimed comparability
• No, state is developing an activity not yet
  implemented
• If your STATE Plan includes device loan activity
  under Attachment 5.1 State Level Activities you
  must check yes.

76
Short-Term Device Loans by Type of Purpose
Table B pp.30
77
Short-Term Device Loans by Type of Purpose
If loan includes at least one device for the
purpose of decision-making, report the loan in
Row A.
Table B pp.30
78
Short-Term Device Loans by Type of Purpose

• Report total number of short-term device loans
  made during the reporting period.
• Loan (counted as one) - occasion on which a
  device(s) were borrowed by an individual/entity
  who will use the device
• to make a decision (one decision) as result of
  trial use of the device in a natural environment,
  
• as a loaner during device repair or while waiting
  for funding (no decision involved),
• provide an accommodation (no decision involved)
• other purpose (not involving a decision)

79

• The number of loans WILL equal the number of
  borrowers reported in Table C- Number of Devices
  by Type of Borrower
• The of loans will NOT necessarily equal the
  number of devices borrowed
• Multiple devices may be borrowed within a single
  loan.

80
Number of Device Loans by Type of Borrower Table
C pp.30
81
Type of Borrower

• Categorization required in Loan, Demo, Training,
  Public Awareness Information Assistance
• Classification of Individuals and Entities- 8
  Categories

82
Type of Borrower
individual of any age, race or ethnicity who has
a disability and who is or would be enabled by
an AT device or an AT service to minimize
deterioration in functioning, to maintain a level
of functioning, or to achieve a greater level of
functioning in any major life activity.
83
Type of Borrower

• Person who is related to an individual with a
  disability, who is the legal guardian of an
  individual with a disability, or who is
  authorized by an individual with a disability to
  act on that individuals behalf.

84
Type of Borrower

• Individuals and entities whose primary purpose is
  education and/or those who interacted with the AT
  program primarily for purposes related to
  education - includes any type of ED entity
  public and private ED agencies and organizations
  and federal, state, and local governmental
  entities who primarily provide or regulate ED
  services and includes interactions focused on
  training of graduate students and undergraduate
  students.

85
Type of Borrower
Individuals and entities whose primary purpose is
employment and/or those who interacted with the
AT program primarily for purposes related to
employment. Includes seeking employment,
maintaining current employment or expanding
employment options. It includes participating in
employment training programs, vocational
rehabilitation programs and other programs
related to employment.
86
Type of Borrower
Individuals and entities whose primary purpose is
health care, allied health and health related
rehabilitation services, and/or those who
interacted with the AT program primarily for
purposes related to health care, allied health
and rehabilitation. Includes those from
hospitals, health clinics, mental health agencies
and organizations, and managed care providers.
Can also include employees of such organizations,
such as physicians, nurses, psychologists,
hospital discharge planners, etc.
87
Type of Borrower
Individuals and entities whose primary purpose is
to support community living and/or those who
interacted with the AT program primarily for
purposes related to community living. Includes
carrying out daily activities, participating in
community activities (e.g., social and
recreational activities), using community
services (e.g., public transportation and
libraries) and living independently. It can
include individuals representing community living
issues but who are employed by independent living
centers, disability-related nonprofits, agencies
providing services for seniors, and other related
social service and community organizations.
88
Type of Borrower
Individuals and entities whose primary purpose is
delivery of technology devices or services and/or
those who interacted with the AT program
primarily for purposes related to technology.
Category can include technology experts such as
computer programmers, web and application
developers, information technology professionals
and procurement officials along with
manufacturers and vendors of information
technology, telecommunications products, and
assistive technology devices.
89
Number of Device Loans by Type of Borrower Table
C pp.30

• This category includes individuals and entities
  whose primary purpose is not otherwise classified
  above.
• Includes all individuals and entities/organization
  s who primarily provide or regulate an area not
  described above and/or interact with an AT
  program for a purpose not classified above.

90
Type of Borrower- Considerations

• Some individuals or entities could fit into more
  than one category depending on the program or
  service utilized and who they represent in their
  participation.
• Choose one category to classify each individual
  or entity
• Do not count them in multiple categories.

91
Type of Borrower- Considerations

• The name or type of organization that employs the
  individual may or may not reflect how they
  should be categorized. A professional or other
  representative of an entity may be classified
  differently depending upon who they primarily
  represent in their interaction with the program
  or service.
• Examples
• An individual with a disability work for a
  technology vendor, but access the device loan
  program to obtain a loaner while their personal
  AT is being repaired.
• Person should be classified as an individual with
  a disability as he/she accessed the loan program
  representing himself/herself as a consumer.

92

• An occupational therapist (OT) employed by a
  hospital who participates in a device
  demonstration as part of an IEP team would be
  reported under Representative of Education.
• Same OT might borrow devices to use in an
  evaluation as part of her work at the hospital
  and would be classified as Health, Allied
  Health, Rehabilitation

93
Number of Device Loans by Type of Borrower Table C
Report the number of device loans by type of
borrowers, by type of individual or entity.
Minimize use of Other
94
Number of Device Loans by Type of Borrower Table
C pp.30
Total number of device borrowers should equal
total number of short-term device loans reported
in Table B.
95
Length of Short-Term Device Loans

• Report the usual length of a short-term device
  loan
• Usual length determined by your statewide AT
  programs policies?
• No policy in place - report the average length of
  short-term device loans.
• Report the length of loan in calendar days
  (Numeric field)

96
Types of Devices Loaned
97
Types of Devices Loaned
Report the number of devices loaned. Report by
type speech, hearing, etc.
98
Types of Devices Loaned
Indicate if devices in each category are in your
inventory.
99
Types of Devices Loaned
Indicate whether you have the devices in your
inventory
Total of devices loaned and reported by type
may exceed the number of LOANS reported because a
loan may include more than one device.
100
Anecdote

• Provide at least one anecdote about an individual
  who benefited from a device loan activity.

101
Performance Measures

• Device loan activities covered by Access
  Performance Measure.
• To collect performance data
• Use survey tool and survey all customers who
  obtained device loans for the purpose of
  decision-making (number reported in Table B)
• Use data from the surveys to complete the
  Performance Measure table.
• Report the number of short-term device loans
  made by primary purpose (Education, Employment,
  Community Living, IT/Telecom) of the loan.
• Count each loan in only one category, even if the
  loan included multiple devices.

102
Access Performance Measure

• Collecting Data for Performance Measure Device
  Loan
• If end user is directly involved collect
  performance measure data from end user not
  other participants
• If intermediary is borrowing device on behalf of
  multiple users- collect data from either
  intermediary or all of the end user(s).
• Collect performance data only from those that
  obtained loan to make a decision. Loans made on
  interim basis while waiting for repair or
  funding, or an accommodation are not counted.

103
Loan Access Performance Measure

104
Nonrespondents in excess of 35 are included in
denominator for calculation of performance
105
Nonrespondents- Loan Program

• Nonrespondents in excess of 35 percent will be
  included.
• For example, your program served 100 customers
  and obtained responses from 55 of them.
• Means that 45 percent of your customers were
  nonrespondents.
• Ten percent, or 10, of the nonrespondents would
  be included in the denominator.

106
Customer Satisfaction
107
Notes

• Describe unique issues that may affect your data
  in this section. For example
• Types of devices not loaned because loans are
  available from another source
• Types of devices not loaned because your
  inventory does not include those device(s)
• Difficulty obtaining data from intermediaries,
  etc.

108
Device Demonstrations

• Guided experience with device(s)
• With assistance of someone with technical
  expertise related to the device(s)

109
Device Demonstrations

• Compare features and benefits of a particular AT
  device or category of devices for an individual
  or small group of individuals.
• Purpose of device demonstration
• Enable individual to make an informed choice
• Rather than increasing aware of variety of AT.

110
Device Demonstrations

• Participant should
• Be shown a variety of devices
• Be able to interact with an expert to increase
  their knowledge and understanding about the
  details and functions of a device
• Drive the demonstration and have the ability to
  interact and individual questions about the
  device addressed.
• Expert may be in the same location as the
  participant or
• Demo can be conducted via the internet or
  distance learning mechanism

111
Distance Demonstration

• Demos conducted via the internet or distance
  learning mechanism
• Must be a real-time, interactive demonstration
  that provides one-on-one assistance to the
  participant
• Demos without direct (hands-on) access to the
  devices
• Interaction must be structured to ensure the
  device can be adequately explored to enable
  decision-making.
• Note A web-based demonstration that is archived
  or is a static presentation without interaction
  is considered an awareness activity, not a
  demonstration.

112
Device Demonstrations

• Examples For many types of AT devices, it will
  not be possible to provide adequate interaction
  in a demonstration without the device being in
  the hands of the participant.
• Demonstration of a daily living aid like a pill
  minder might be done with the participant asking
  the demonstrator to fill, set and use the device
  while they watched on interactive video that
  might provide adequate information for decision-
  making.
• Having a demonstrator show a Braille notetaker
  to an individual with a vision disability via
  interactive video would not be adequate.

113
Are you reporting?

• Did you conduct device demonstrations during the
  reporting period?
• Yes
• No, state exercised state flexibility
• No, state claimed comparability
• No, state is developing an activity not yet
  implemented
• If your STATE Plan includes device demonstration
  activity under Attachment 5.1 State Level
  Activities you must check yes.

114
Number of Device Demonstrations by Device Type

• Report the number of device demonstrations by
  type of device/service demonstrated during this
  reporting period.
• A device demonstration (counted as one) is
  defined as an occasion in which one or more
  devices within a category are demonstrated
• To an individual or small group
• Who will make a decision (one decision)
• Number of device demonstrations will NOT
  necessarily equal the number of demonstration
  participants reported in Table C
• May be multiple participants in a demonstration
  even though only one decision will be made.

115
Types of AT Number of Demonstrations (11
categories total)
116
Type of Participants

• Report those participating in a demo by type
• Include ALL participating in demo
• Do not limit to those making a decision
• Or those for whom a decision is being made

117
Type of Participant
118
Number of Referrals

• Report of referrals made to each type of entity
• of referrals may be greater or less than the
  number of participants and number of
  demonstrations. Participants may
• receive more than one referral,
• or may not be referred at all,
• Do not include referrals to other components of
  your statewide AT program.
• Minimize use of other

119
Number of Referrals
120
Anecdote

• Provide at least one anecdote about an individual
  who benefited from a device demonstration
  activity.
• Follow guidance providing anecdotes

121
Access Performance Measure

• Device Demo Activities are Access Performance
  Measure
• Survey identified decision-makers- Table B who
  participated in demos
• Nonrespondents are included in the denominator
  for calculation of performance

122
Demo Access Performance Measure

123
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124
Customer Satisfaction
125
Notes

• Describe unique issues that may affect your data
  in this section. For example
• Types of participants that may appear to be
  underrepresented because they receive
  demonstration services from another organization
• Types of devices/services that are not
  demonstrated because demonstrations are available
  elsewhere
• Issues related to use of distance education
  mechanisms to deliver demonstrations