Emotional Intellegence

1
Emotional Intelligence
The ability to perceive, control, and evaluate
emotions. Some researchers suggest that emotional
intelligence can be learned and strengthened,
while other claim it is an inborn characteristic.

2

• A lot of emphasis has been put on certain
  aspects of intelligence such as logical
  reasoning, math skills, spatial skills,
  understanding analogies, verbal skills etc.
  Researchers were puzzled by the fact that while
  IQ could predict to a significant degree academic
  performance and, to some degree, professional and
  personal success, there was something missing in
  the equation.

3
Who ?

• One of the major missing parts in the success
  equation is emotional intelligence, a concept
  made popular by the groundbreaking book by Daniel
  Goleman and the research of John D. Mayer.
• The founders of this concept found that for
  various reasons and thanks to a wide range of
  abilities, people with high emotional
  intelligence tend to be more successful in life
  than those with lower EIQ even if their classical
  IQ is average.

4
Measuring Intelligence

• In regard to measuring emotional intelligence I
  am a great believer that criterion-report (that
  is, ability testing) is the only adequate method
  to employ. Intelligence is an ability, and is
  directly measured only by having people answer
  questions and evaluating the correctness of those
  answers. --John D. Mayer

5
The Importance

• John Gottman "In the last decade or so, science
  has discovered a tremendous amount about the role
  emotions play in our lives. Researchers have
  found that even more than IQ, your emotional
  awareness and abilities to handle feelings will
  determine your success and happiness in all walks
  of life, including family relationships."

6
How will it affect you?

• Today companies worldwide routinely look through
  the lens of EQ in hiring, promoting, and
  developing their employees. For instance, Johnson
  and Johnson (another CREIO member) found that in
  divisions around the world, those identified at
  mid career as having high leadership potential
  were far stronger in EI competencies than were
  their less-promising peers.

7
The Emotions
Research reveals that that mastery of these
personal and interpersonal skills is the single
most important determinant of our performance
success. It is also a major determinant in how we
feel, think and act. Emotional Intelligence will
determine how well you know and manage yourself,
how well you handle what happens to you and how
well you interact and handle others.
8
Five Domains

• Emotional Self-Awareness - Know what you are
  feeling and what your emotional state is, and
  then using that information to help you make
  effective decisions for better outcomes for
  yourself and others.
• Emotional Self-Regulation - Possessing the
  ability to manage your emotional state and
  control ones interpretations of external events.
  The ability to choose how you feel and to be able
  to alter stress states.
• Emotional Self-Motivation - The ability to use
  your emotions to create self action. Ones ability
  to work though resistance, to commit and to
  persist. Using your emotions to be positive,
  optimistic and confident.
• Empathy - The ability to listen effectively and
  accurately enough to put yourself in the other
  person's shoes. The ability to have perspective.
  You may not necessarily agree with them, but can
  understand the situation from their point of view
  in order to improve communication,
  problem-solving, and trust.
• Managing Relationships - The ability to
  cooperate, consider and show care for others,
  appreciate difference and create win-win
  outcomes.

9
Did you know?

• Emotional Intelligence is a learned skill.
• Research shows that emotional competencies are
  controlled by a different part of the brain to
  technical and cognitive skills.
• Emotional Intelligence has been proven to be
  twice as important as IQ for job performance.
• The importance of emotional intelligence
  increases as one climbs the career ladder.
• Teams with high emotional intelligence as well as
  skill are faster, more productive and more
  innovative.
• EQ allows teams to think more clearly under
  pressure, are calmer and less stress as they
  spend less energy on internal emotional turmoil.
• Leaders with high emotional intelligence have
  been rated the best bosses that talented people
  want to work for.
• Emotional intelligent work environments have less
  turnover, adapt to change quicker and are more
  innovative.
• Emotional Intelligent organizations have less
  customer complaints and increased customer trust
  and loyalty.

10
Who needs EQ?

• Emotional Competence has everything to do with
  acting SMART - having the skills to manage your
  emotions to help you make choices in-the-moment
  and have more effective control over yourself and
  your impact on others.

11
Submitted by Marissa Uphaus,Resident
Assistant,Ball State University