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FUNCTIONS OF MANAGEMENT

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FUNCTIONS OF MANAGEMENT PLANNING If you are planning for one year, grow rice. If you are planning for 20 years, grow trees. If you are planning for centuries, grow men! – PowerPoint PPT presentation

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Title: FUNCTIONS OF MANAGEMENT


1
FUNCTIONS OF MANAGEMENT
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PLANNING
  • If you are planning for one year, grow rice. If
    you are planning for 20 years, grow trees. If you
    are planning for centuries, grow men!
  • Chinese Proverb

4
PLANNING
  • Goal what is it?
  • Objective what is it?
  • Plan what is it?

5
PLANNING
  • Objective A clear specific measuring post
    indicating progress towards achieving a short
    term goal.
  • Goal An overall or longer term aim providing
    focus for day to day activities
  • Plan projected courses of action aimed at
    achieving future objectives they provide clear
    goals and map the activities needed to achieve
    them effeceintly and effectively they are the
    propellers of an aeroplane or rudder of a ship

6
  • Planning is critical for business we have to
    organise our days, weekly, monthly, yearly and
    long range activities.
  • Planning gives us direction and helps identify
    and focus important issues for business.
  • Gap Analysis see hand out
  • Values
  • Vision
  • Mission
  • SWOT Analysis
  • Strategic Plans

7
  • Values what is important to a person or a
    company Egs being impartial, free from
    discrimination, ethical, fair, flexible, safety,
    trust, customer focus Tylenol challenge in 1980
  • Vision where we are headed expresses what a
    business truly wants to achieve aims to
    challenge, inspire and stretch people in a
    company Eg Disneys vision is to make
    people happy.
  • Mission How will we get there? The path to
    reach the vision

8
  • Developing a Strategic Plan
  • Based on the Values of the business
  • Based on Vision of the business
  • Based on Mission of business
  • SWOT your business
  • Focus on top important issues
  • Design the objectives for (5) above this is
    your strategic objectives
  • Do a Gap analysis
  • Get to WORK!
  • Do the SMARTT Plan

9
ORGANISING
  • What is organising?
  • It is defining roles, responsibilities and
    arranging and coordinating the resources needed
    to successfully carry out plans Right People in
    the Right Seat in the BUS called BUSINESS

10
STAFFING
  • What is staffing?
  • People are a hotels most valuable resource the
    hotel needs the right people to be attracted to
    join it then it is recruiting, training to do
    their jobs effectively and treating them well to
    retain them.
  • Losing employees is easy recruiting is twice as
    hard Lets do a costing of recruitment?
  • Disneys recruitment policy what is most
    critical Is it recruiting or training?

11
LEADING
  • Leadership is about achieving business goals
    through the work of others
  • David Karpin
  • Trait Approach focusses on personal qualities
    such as height, intelligence, genetic etc
  • Transformational Approach leads the
    organisation in new direction through leaders
    talent and drive
  • Charismatic Approach leads through personal
    magnetism, charm and other qualities Eg Steve
    Jobs of Apple Computers, JW Marriott of Marriott
    Hotels
  • Narcisstic Approach leads through personal
    skills, magnetic attraction and also are
    distrustful of others and consider themselves
    invincible Eg Napolean, Bill Gates,

12
LEADING
  • Styles of Leadership
  • Dictatorial lead through force and threats
    you do not lead by hitting people over the head
    that is assault, not leadership Eisenhower
  • Authoritarian task centred leaders, want to
    control, decision making is very limited
  • Democratic participative leadership people
    centred style
  • Laissez Faire use delegation and leave
    employees to do their jobs with little or no
    input from themselves

13
MONITORING
  • What is monitoring?

14
MONITORING
  • How are we doing?
  • Are we operating within the budget?
  • Are we meeting our targets?
  • It is keeping an eye on how the business is doing
    checking on budgets, materials, costs, staff,
    revenues, quality, safety measures etc

15
GROUP WORK
  • Imagine that you are managing a restaurant for
    each of the managerial functions list Five
    Activities that you would regularly undertake
  • In groups work on each function
  • 5 Minutes
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