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Title: Best institute of hotel management


1
CAREER IN HOSPITALITY HOTEL MANAGEMENT

2
About Us
  • Sheila Raheja Institute of Hotel Management is
    located at Bandra, Mumbai is affiliated to
    University of Mumbai. The college offers programs
    in Hospitality and Culinary arts at various
    levels like diploma, bachelors degree and
    masters degree. It is well known for its State
    of the art infrastructure as it has a virtual
    hotel within its premises. SRIHM is the winner of
    Education Excellence Award for Best Upcoming
    Hospitality Management College - 2015 by Brands
    Academy. SRIHM is an initiative of K Raheja
    Hospitality - The pioneers in hospitality with 5
    start properties like Conrad Pune, Courtyard By
    Marriott, Chennai, The Carlton, The Retreat Hotel
    Convention Centre, Ramada Plaza Palm Grove,
    J.W. Marriott, Mumbai and is governed by "The
    Bombay Suburban Art Craft Education Society".
    Under the aegis of Principal B.P.Sahni, SRIHM has
    earned a reputation of best institute of hotel
    management in a very short span of time. SRIHM
    believes in all round development of students and
    strives to maintain a balance between academics
    and co-curricular activities. Industry related
    events and activities are carried out throughout
    the year by students under the guidance of
    faculty members.

3
What is hospitality?
  • The hospitality field, by definition, is an
    administration industry. Its errand is to make
    shareholder riches by overhauling and fulfilling
    visitors. Industry sections incorporate, among
    others lodgings, eateries, private clubs,
    oversaw nourishment administration, occasion
    arranging, tourism related organizations, and
    travel suppliers. As a rule, the item acquired is
    either immaterial or the apparent nature of the
    item bought is affected by the administration
    technique in which it was gotten.

4
The accommodation
5
Hotels Classification
  • - Location e.g. downtown area lodgings, rural
    inns, airplane terminal inns and roadway
    inns/motels
  • - Function e.g. business lodgings and tradition
    inns
  • - Market section e.g. resorts, wellbeing spas,
    timeshares/excursion proprietorship and gambling
    club lodgings
  • - Distinctiveness of property e.g. all-suite
    lodgings, boutique inns, expanded stay inns,
    notable changes and informal lodging motels
  • - Price and staff/room proportion
  • - Size e.g. under 150 rooms, 151-300 rooms,
    301-600 rooms, more than 600 rooms
  • - Rating (reviewing) e.g. one-star to five-star
    or one-precious stone to five-jewel

6
The Functions and Departments of a Hotel
7
Key executives in the hotel
  • General Manager
  • The main responsibilities of the general manager
    (GM) include
  • - Providing leadership to the management team
  • - Coordinating the work of all departments
  • Participating in the formulation of hotel
    policies and strategies

8
Key executives in the hotel
  • Resident Manager
  • The main responsibilities of the resident manager
    include
  • - Completing, reviewing and summarizing
    statistical reports and sharing them withthe
    general manager
  • - Assuming responsibilities for the daily
    operations and management of the hotel

9
Functions of major hotel departments
  • Human Resources
  • The human resources (personnel and training)
    department is responsible for hiring,
    orientation, training, wages and benefit
    administration, labour relations, employee
    relations, and staff development.
  • Food and Beverage
  • The food and beverage (FB) department provides
    food and beverage services to the hotel guests
    and visitors through a variety of outlets and
    facilities/services

10
Functions of major hotel departments
  • Sales and Marketing
  • The main functions of the sales and marketing
    department involve generating new businesses for
    the hotel, coordinating advertising, as well as
    sales promotions and public relations activities
    aiming at enhancing the hotels image.

11
Functions of major hotel departments
  • Rooms division

12
The Front Office Department
13
  • SRIHM Institute Photo Gallery

14
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15
Contact Us
  • Address   Raheja Education Complex,           
              Opp. Colgate Ground,                 
        Kher Nager,                      Bandra
    (East), Mumbai,                     Maharashtra
    - 400 051.Phone No 91-22-6196 6651 /        
                   91-22-6196 6666
  • E-mail ID   principal_at_srihm.edu.in
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