How to Lead Innovation

1
How to Lead Innovation

• Peter Reilly
• Principal Consultant
• Baraka Training Management

2
What is Innovation?

• Bring in New Methods
• Make Changes
• Make New
• Alter
• How . Creative Strategic Influence

3
What is Innovation?

• I could use a hundred people who dont know there
  is such a word as impossible.
• Henry Ford
• Every act of creation is first of all an act of
  destruction.
• Pablo Picasso

4
The Sacred Cow

• Sacred cow \kau\n, plural sacred cow
• A plodding, bovine mammal of numerous stomachs
  and dubious intelligence regarded in some
  cultures as holy in origin and therefore immune
  from ordinary treatment.
• Business a. An outmoded belief, assumption,
  practice, policy, system, or strategy, generally
  invisible, that inhibits change and prevents
  responsiveness to new opportunities.

5
Paradoxes of Innovation

• Using innovation does not consume it.
• Transferring innovation does not lose it.
• Innovation is abundant, but the ability to use it
  is scarce.
• Much of it walks out the door at the end of the
  day.

6
Features of an Innovative Organisation

• Identifying future trends and their clients
  future needs
• Capturing new ideas
• Ensuring they stay technically current
• Looking at old ideas in new ways
• Fast-tracking innovative concepts

7
Features of an Innovative Organisation

• Rewarding staff for their creative input
• Short circuiting cumbersome organisational
  structures and communication delays to facilitate
  rapid decision-making
• Tight project management to minimize delays in
  development
• Sound operational systems to ensure that
  innovative ideas become part of the day-to-day
  procedures for doing business

8
Assessing Innovative Environments

• Proactive Strategy
• Communications Processes
• Resource Allocation
• Networks Relationships
• Organisational Values
• Recognition Systems
• History and Myths

9
Analysis Questions

• Does the organisation
• have an innovative culture?
• innovate in an ad hoc nature or is there a
  systematic approach?
• understand the difference between enterprise
  innovation and technological innovation?
• exhibit innovation at strategic, tactical and
  operational levels?
• Innovate fast?

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Analysis Questions cont..

• Is innovation considered as a key outcome from
  the strategic planning process?
• Does innovation relate to client needs?
• Does the size and structure of the organisation
  affect its ability to be innovative? How?
• What is the competition doing?
• What are the industry benchmarks?

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Top tips

• Tips for Introducing Innovation
• Create an Innovation Team to search, seek and
  find
• Promote an Innovation Champion
• Develop an Innovation Database for everyone to
  access
• Take and reward risks and be different -
  Innovation is a whole of organisation issue.
• Create value by challenging existing processes
  and practices
•  
• Things to Avoid
• Dont use traditional structures and processes to
  promote innovation
• Dont turn staff suggestion schemes into an
  innovation process
• Beware the power of the intranet to galvanise
  staff
•  

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Top tips cont

• Signs That Things are Working Well
• Staff ring you with ideas
• Customer satisfaction increases
• Best practice is synergistic with organizational
  culture
•  
• Things That are Incredibly Important
• CEO imprimatur. (official approval)
• Promotion of Innovation is highly visible and
  includes reward systems
• Innovation is one of the organisations goals
•  

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Top tips cont

• Make Innovation a Business Driver
• Innovation becomes part of the business planning
  framework
• Teams must address innovation in their business
  plans and outcomes remain high profile
•  
• Methods of Achieving Commitment
• Run annual forums showcasing whats new, whats
  different
• Promote people and their ideas through the use of
  promotional material
• Allow people to present their ideas to Executive
  committees (help and support them in their
  endeavour)
•  
• Ways to Measure Innovation/Creativity
• Measure the number of new ideas that make a
  difference to business outcomes
• Monitor customer satisfaction and record number
  of opportunities actioned

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Wise Sayings from Centrelink

• A thousand flowers bloom CEO Sue Vardon
  describing innovation in Centrelink.
• Remember the comma CEO Sue Vardon reminding
  people of the importance of attention to detail.
• DDGD Deputy CEO Paul Hickey describing how to
  capture quickly where initiatives are up to
  Done, Doing, and Gonna Do.
• Deliver today, transform tomorrow CIO Jane
  Treadwell describing how the Information and
  Technology group needs to position itself to
  deliver for the business, and the theme for
  Centrelinks second major Business Plan.

15
What Does The Future Hold?
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The Year is 2020 or is it?

• The Human Development Industrial sector is the
  single biggest industrial sector of all.
• The sum of all activities which increase human
  knowledge and capabilities is now bigger than
  both the natural resource-based and manufacturing
  industrial sectors.
• The sector utilises modern technology such as
  multimedia, cyber-technology and cyber-ware.
• Information Technology (IT) has been replaced by
  Knowledge Technology (KT) and Wisdom Technology
  (WT).

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Predicted Industries of the Future

• The Earth Repair Industry
• The Environmental Survey Industry
• The Resource Renewal Industry
• The Sustainable Energy Industry
• The Clean / Green Food Industry

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Predicted Industries of the Future

• The Personal Well-being Industry
• The International Comfort Industry
• The Mediation/Conflict Resolution Industry
• The Contact Research Industry
• The Home Services Industry

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Will you, your family or your organisation be
ready to take advantages of these changes?
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Golden Rules for Nurturing Creativity

• Allow everyone to contribute to the big picture
  it helps to give some perspective, just like a
  jigsaw puzzle
• Life is full of contradictions. We accept them
  in our relationships we need to accept them in
  our work environments and not try to control them
• Correct processes will allow adaptable
  organisations to respond

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Golden Rules for Nurturing Creativity

• Value diversity, fun, enjoyment, commitment and
  spirit
• Accept change, it provides opportunity. Be open
  to surprises
• Continually question your own behaviour and
  ideas, find new directions, challenge boundaries
  and reshape goals

22
Leadership/Management Strategies

• Establish Rapport
• Develop, Foster Maintain Trust
• Lead by Example Walk the Talk
• Inspire Rebel
• Slaughter Sacred Cows
• No Intellectual Snobbery
• Challenge the Process
• Disseminate Information
• Lever on Type (MBTI)
• Stress, Relax, Stress, Reflect

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Thank YouCopies of this presentation can be
found at www.btm.com.au