Rich Tehrani

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Achieve
Huge Profits
Via VoIP

• Rich Tehrani
• President
• TMC
• www.tmcnet.com

New And Improved For 2005
Rich Tehrani President TMC
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TMC

• 33 Year Old Publishing And Trade Show Company
• First Magazine in Contact Center and VoIP Space
• Ever Expanding And Growing

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Thanks Robert!!
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Communications
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Cant Live Without it
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Is Stressful
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Voice Contact
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Voice Contact
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E-mail Contact
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Typical Situation
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Mass Confusion
VoIP Productivity Boosting Converged
Applications Communications Software Mobility
Solutions Real-Time Communications
This Wont Solve Anything
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What Are We Doing?
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Manufacturing
Just In Time
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Communications
Just In Time
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Communications
Just In Time
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Technology Changes
Solutions Last
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What Was It That
Sizzles?
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VoIPs Short History
Are You Kidding????
Telecom Deregulation Kicks In
Market Tanks
Market Takes Off
CLECs on Fire Stocks Peak
Telecom Nuclear Winter
ASPs Catch Fire Hosted Rules
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IP Telephonyis Telephony
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What A Year Its Been

• Market Has Boomed
• Resellers I Speak With Are Making Great Money
  Selling VoIP
• Margins are Higher Than PC Business
• More Opportunity
• Less Competition

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Where Do We Stand?

• Cost is Obvious at this Point
• Flexibility One Wire Network
• Remote Workers
• Seamless Connectivity
• Virtual Enterprise
• Easy Video
• New Services
• More Flexibility
• Wireless Benefits Soft Client or Phone

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Contact Centers

• Remote Agents
• Distributed Contact Centers
• Offshoring
• Save Tremendous -- Second Biggest Cost!

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Service Providers

• Equipment Much Cheaper
• Backhaul
• Huge Volumes of Call Traffic via VoIP
• Can Compete More Effectively
• Everyone Wants to be Vonage

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Hosting Is Easy

• VoIP Allows Workers and Host to be Anywhere
  Saves
• Allows Distributed Contact Center and Flexible
  Business Growth
• Reduces Capital Expenditures

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How Resellers Can Become Rich

• Focus on Business Benefits
• Stay up on the Technology
• Sell Solutions/Sell Gadgets -- Tech
• Attack Verticals
• Low Hanging Fruit
• Sell Productivity (voicemail issues)

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Pay Attention To Signs
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Pay Attention Make Money
Bandwidth Issues
Security
QoS
Security
No, This is Not a Mistake
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New Business Ideas

• Video Kiosks
• Airports
• Supermarkets
• Retail
• Better Sound Headset Vendors
• Leverage WiFi

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The Future/Whats Hot

• Incredibly Flexible Communications
• Find Me Follow Me
• Conferencing on Demand
• WiFi Telephony Video Six Flags
• Linux Telephony Lots of Activity
• Person Not Device
• Presence Genius

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The Future/Whats Hot

• IMS?
• VoIP Peering
• IPTV
• Conferencing Collaboration
• Mobility
• Application Integration

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The Future/Whats Hot

• Network Monitoring
• VoIP Security
• Hot Devices
• Hot Services
• Service Providers Have Most Money
• You Will Be The Winners

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Lets Get Up and Sell!
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Thank You For Reading
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The End

• Thank You and see you at
• Los Angeles -- October 24-27, 2005
• WWW.TMCNET.COM
• Rich Tehrani
• President
• TMC
• rich_at_tmcnet.com