CopierRED SessionNational Sales Mtg. FH00

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Advanced Workgroup System
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Printer Admin Utility

• Monitors printers over IP networks
• Views Sharp and non-Sharp SNMP Devices
• Provided Standard with Sharp AR-PB2A

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Printer Admin Utility

• Provides Network Administrators with a quick view
  status of Sharp Non-Sharp devices

• All SNMP compatible printers are visible
• Tabs to separate printers by preference
• Name
• Model
• Location
• Status
• Hardware Address
• IP Address

Main Window
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Printer Admin Utility

• SharpAdmin will display status information on
  each device based upon Alert page selections.
• The status page is updated periodically.
• The refresh rate is user-definable.

• Paper Low
• Toner Low
• Offline
• Paper Empty
• Cover Open
• Toner Empty
• Paper Jam
• Printer Error
• Online
• Printing
• Warming

Status Window
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Printer Admin Utility

• Administrator can select the device that they
  wish to receive continual status.

• The user may customize alert event notification
  of either pop-up windows and/or sounds.

Alert Window
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Printer Admin Utility

• Provides information on selected device
• Name
• Location
• Configuration
• Status

Device Properties Window
Marketing Dept. Printer
Second Floor
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Printer Admin Utility

• Provides information on Output Devices
• Default paper destination
• Output configuration
• Maximum output tray capacity
• Current level of output tray

Paper Output Window
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Printer Admin Utility

• Provides information on paper source status
• Default paper source setting
• Paper size and type for each tray
• Maximum paper capacity for each tray
• Current level of paper for each tray

Paper Input Window
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Printer Admin Utility

• Provides
• information
• on device click
• count and toner
• status
• Total Impressions
• Copy and print count combined
• Toner Status
• OK
• Toner Low
• Toner Empty
• Disposal Toner Status
• OK
• Disposal Toner Bottle is full or missing

30,135
Sharp Resource Window
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Print Admin Utility Applications and Targets

• Application
• Provides the Administrator with the ability to
  view printer status and improve product status
  before the printer goes off-line.
• Eliminates the need to shift electronic traffic
  and stops document bottlenecks.

• Targets
• Any large organization with a LAN / WAN and
  Network Administrator

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Printer Status Monitor

• Sharp Status Monitor provides the Desktop user
  with a simple application for viewing network
  printer conditions, and reports this information
  through a user-friendly interface.
• Sharp Status Monitor will notify the user of the
  following
• Printer availability
• Toner supply
• Paper availability and correct size
• Job Completion

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Printer Status Monitor

• Status Monitor always stays in memory and runs in
  the background after initial application startup
• Printer conditions are monitored based on Status
  Monitor settings

• Sharp Status Monitor information can be accessed
  from the Task Tray Icon, Tool Bar

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Printer Status Monitor

• Tool bar is available for easy access to menu
  functions

Display Status Window
Help
Preferences
Refresh Status
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Printer Status Monitor

• Same function is available by right click on
  Printer icon in Task Tray or right click on Tool
  bar

Printer list
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Based upon the clients refresh settings, the
status window will provide information on the
device
Printer Status Monitor
Error icon location
Door Open
The Status Window will automatically pop up if a
device error has occurred.

• Printer Status
• Stapler Status
• Paper tray Status
• Imagerconfiguration

Status Window
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Printer Status Monitor
Status Icons
The status cant be retrieved
Offline
Low Toner
Printer error
Add staple
Add toner
Paper jam
Paper OK
Add paper
Door open
Paper empty
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Status Monitor Utility Applications and Targets

• Application
• Provides the Desktop (PC) user with the ability
  to view printer status before the print job is
  sent.
• Increases productivity by allowing the user to
  see if product is on-line and when the print job
  is complete.
• Eliminates walking to the printer to check status
  and waiting for job completion.

• Targets
• Any Desktop user utilizing a LAN.

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Advanced Workgroup Systems Printing Features

Software
Our Customers Documents
Copy
Print
DNSG
Scan
RED
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Remote E-Mail Diagnostics New Feature

• RED is an advanced communication system for the
  network environment for retrieval of counter
  information and status for the Imager 2000 Series
  over the Internet.
• It is an easy-to-use, sophisticated support tool
  for dealers.
• RED status and alert E-mails are a function of
  the AR-PB2A controller board and AR-NC3D.
• It sends an e-mail message, when a certain event
  has occurred or sends data on a set time
  schedule.

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Remote E-Mail Diagnostics New Feature

• Alert Messages (Event Driven)
• Actions to Trigger Alert
• Paper Jam message will read!!Misfeed Has
  Occurred!!
• Toner Low message will read !!Toner Supply
  Low!!
• Toner Empty message will read !!Add Toner!!
• Paper Empty message will read !!Load Paper!!
• Service Required message will read !!Call for
  Service!!
• PM Required message will read !!Maintenance
  Required!!

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Remote E-Mail Diagnostics New Feature

• Status Messages (Schedule Driven)
• The system will send to the mail addresses in the
• e-mail address list the following information
• Copy Total Count
• Printer Total Count
• Total Count
• Attach Accounting Data

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Remote E-Mail Diagnostics New Feature

• Schedule Driven Communication Settings
• To send a schedule driven e-mail, the controller
  checks the ICU on the Imager for the set time.
• Two separate timers can be set. The timers can
  be set via the web page.
• Timer Settings - Every xx days, Every xx weeks
• Web Page E-Mail Alerts Set-up Page
• E-Mail Status Set-up Page

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Remote E-mail Diagnostics (R.E.D)
The message format will be sent as simple text
based e-mail purposely kept simple to that it can
be easily localized For Dealer only addresses
the detailed data file will be sent as a file
attachment to the e-mail message.
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RED Applications and Targets

• Application
• Any customer that requires the highest level of
  internal and external product service support.
• Provides status and alerts to dealer service so
  that they can better maintain the device.
• Provides leasing staff with an easy means of
  collecting meter readings.

• Targets
• Facilities Management
• Major Accounts with LAN/WAN Installations
• Any product that is acquired through CPC / Leasing

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AR-PB2A Software Utility Review
Standard Software with AR-PB2A
Sharp Monitor
Desktop User
Network Administrator
Sharp Print Admin
RED
Sharp Dealer
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Advanced Workgroup System