IT Request Tracking System

1
IT Request Tracking System

• A Solomon IV Enhancement Product

2
Provided By

• PROGRESSIVE SYSTEM
• SOLUTIONS, INC.

3
The IT Requests System
4
To use the System
Setup users for each Supervisor.
5
To use the System
Setup your IT System Codes.
6
To use the System
Enter your IT Request information. This
information will be available for your Supervisor
to Approve or Decline.
7
To use the System
Supervisors will use the IT Search List to check
on IT Requests.
8
To use the System
Use the IT Search Screen to search for IT Request
information in the System.
9
Reports
The IT Supervisor List Report shows all Users and
their Supervisors.
10
Reports
The IT Users Supervised Report shows Supervisors
and their Users.
11
Reports
The Open IT Request Report shows all Open IT
Requests by IT System Code.
12
Reports
The IT Current Request Report shows all Current
IT Requests for Each Supervisor.
13
The IT Request System makes it easy to track
Information Technology requests and obtain
On-Line Approval!
Progressive System Solutions, Inc. 4019
Clarcona-Ocoee Rd. Orlando, FL 32810 (407)
523-7676 Sales_at_progsys.net