INTERPERSONAL COMMUNICATION

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INTERPERSONAL COMMUNICATION CHAPTER 3 Perception
What you see is what you get
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THE PERCEPTION PROCESS
1. SELECTION what do we attend to? -
intensity of stimuli - repetition of stimuli -
contrast/change - motives
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THE PERCEPTION PROCESS

• ORGANIZATION how do we put the raw data in
  order?
• Perceptual Schema frameworks that allow us to
  give order to the information selected the
  schemas we use shape the way we think about and
  communicate with others
• Stereotyping exaggerated beliefs associated
  with a categorized system
• Punctuation the determination of causes and
  effects in a series of interactions

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THE PERCEPTION PROCESS

• INTERPRETATION how do we make sense of the raw
  data?
• a. Degree of involvement
• b. Personal experience
• c. Assumptions regarding human behavior
• d. Attitudes
• e. Expectations
• f. Knowledge
• Self-Concept
• Relational satisfaction

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THE PERCEPTION PROCESS

• NEGOTIATION how do we influence each others
  perceptions through communication?
• Narratives stories to describe our personal
  worlds we create our judgments with others
  through communication
• Do not have be accurate to be powerful

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INFLUENCES ON PERCEPTION
1. Physiological the senses, age, health,
fatigue, hunger, biological cycles 2. Cultural
language, nonverbal behavior, value of talk, eye
contact, ethnicity, geography 3. Social Roles
gender and occupational roles a. STANDPOINT
THEORY how a persons position in a society
shapes his/her view of society in general and of
specific individuals 4. Self-Concept
psychological mood
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COMMON TENDENCIES IN PERCEPTION 1. We judge
ourselves more charitably than we do others. 2.
We pay more attention to others negative
characteristics. 3. We are influenced by the
obvious. 4. We cling to first impressions. 5. We
assume others are similar to us.
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HOW CAN WE PERCEIVE OTHERS MORE ACCURATELY?

• PERCEPTION CHECKING 3 parts
• a. A description of behavior you noticed
• b. At least two possible interpretations of the
  behavior
• c. A request for clarification about how to
  interpret the behavior

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• BUILDING EMPATHY
• a. the ability to recreate another persons
  perspective, to experience the world from the
  others point of view
• 3 dimensions
• a. perspective taking
• b. emotional
• c. concern

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The Pillow Method
Position 1 Im right, Youre wrong.

• Position 3
• Both right,
• Both wrong.

Position 5 There is truth in all perspectives.
Position 4 The issue isnt important.
Position 2 Youre right, Im wrong.