Melissa R. Johnson, CCA. Communications Director

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Innovations in Justice Information Sharing
Strategies and Best Practices February 2007

Knowledge Management and Intelligence Analysis
Tools
Melissa R. Johnson, CCA Communications Director,
International Association of Law Enforcement
Intelligence Analysts (IALEIA) New Jersey
Department of Corrections, Special Investigations
Division melissa.johnson_at_doc.state.nj.us
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Information vs. Intelligence

• Information
• Reports about an event or activity
• Intelligence
• Evaluated, analyzed information put into context
  upon which decisions can be made

Basic Elements of Intelligence (Godfrey and
Harris, 1971 xiii)
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THE MOST VALUABLE ANALYTIC TOOL
training experience
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The Intelligence Cycle
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Define the need Support complex investigations
into organized criminal activity Provide
guidance to deployment of resources Provide
situational awareness to decision makers in a
particular area
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Planning

• What are your sources of information?
• What will be your process to get information from
  sources?
• What output what is needed by users?

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Collection

• Whats out there, tried and tested?
• Does what youve defined exist?
• Product Demonstrations
• User/Technology feedback
• If it doesnt exist, what then?

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Collation
Compare apples and apples Define the criteria
across the board what functionality does the
unit need from the software? Develop
functionality matrix
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Analysis/Evaluation

• Compare and contrast...
• Cost of
• Software?
• Licenses?
• Hardware?
• Support packages?

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Re-evaluation / Feedback

• Vendors are not all created equal
• improvements based on input from the field?
• New versions included?
• reputation is important to smart businesses-
• go to other customers

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Dont go it aloneuse the benefit of others
experiences!
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Before you start.be aware...
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ANALYSTS TOOLBOX
Global Intelligence Working Group
International Association of Law Enforcement
Intelligence Analysts (IALEIA)
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Analytical Technology Triangle
Report/Incident Management Database
Case/Investigative Management Database
Supporting Technology
Intelligence/Tips/Leads Database
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Report/Incident Management Purpose To identify
initial, preliminary information about an
incident that may or may not to lead to future
intelligence or an investigation.
Investigative Case Management Purpose To track
investigations and leads and activities conducted
in support of investigations in order to preserve
a record for investigative and prosecutorial
purposes, as well as to manage work flow of
investigators and analysts.
Intelligence/Tips/Leads Management Purpose To
collect supporting information about organized
criminal activity and the businesses or people
associated with it. Supporting information has
value but may not meet initial the burden of
proof for a separate investigation on its own.
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Supporting Technology
Word Processing Purpose To produce text
documents, including bulletins, fact sheets,
investigative summaries, and analytical reports.
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Supporting Technology
Spreadsheet Purpose To organize numerical data
in a column-and-row format for summarization,
calculations, comparison of data and data
charting.
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Supporting Technology
Relational Database Purpose To organize data
in relation to other data in a format of records
and fields arranged into several tables in order
to determine commonalities and relationships
among data. The relational database tool can
also be used for record keeping.
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Supporting Technology
Mapping/Geographic Information System
(GIS) Purpose To display geographic data using
points or shapes corresponding with specific
locations or areas on a map to aid in crime
mapping and strategic intelligence charting.
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Supporting Technology
Public Information Database Resources Purpose
To provide access to compiled public data sources
with one comprehensive search.
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Supporting Technology
Presentation Software Purpose To produce
professional looking slide show presentations,
with the capability to incorporate text,
photographs, graphics, and animation.
Working Hard
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Supporting Technology
Graphics Software Purpose To illustrate
concepts or conclusions using graphic arts.
http//www.jivepuppi.com/jivepuppi_paths_to_the_cr
ime_scene.html
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Supporting Technology
PDF File Creation Software Purpose Allows the
creation of PDF format files. PDF files can be
viewed and printed on any platform (Macintosh,
Microsoft Windows, UNIX), thereby facilitating
the sharing of information.
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Supporting Technology
Statistical Analysis Software Purpose To
analyze large amounts of data to identify trends.
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Supporting Technology
Publishing Software Purpose Produce
professional looking publications, such as
newsletters or bulletins
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Supporting Technology
Communications/Telephone (Toll) Record Software
Purpose To organize structured information
collected from telephone billing systems
(including cellular phones), pen registers, and
dialed number recorders for analysis
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Supporting Technology
Timeline/Flowcharting Purpose To display
chronological events in an easy-to-understand
format.
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Supporting Technology
Link Analysis Purpose To link associated
information from a structured data source and
display the links between entities in a graphic
display. Also useful for documenting data
sources and can help FIND the links in a large,
complex data set. This type of software can also
include a timeline or flowcharting capability.
1999 Orion China Study Chart
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Supporting Technology
Data Mining /Text Mining Purpose Automates the
process of determining patterns and relationships
in extremely large volumes of information (either
statistical or in text) too large for an
individual to manage.
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Supporting Technology
Data Visualization Purpose To automatically
display information in formats such as graphs and
pie charts. This capability can sometimes be
part of a larger software application, such as
spreadsheet software
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Questions?
? ? ? ? ?
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Innovations in Justice Information Sharing
Strategies and Best Practices February 2007

Knowledge Management and Intelligence Analysis
Tools
Melissa R. Johnson, CCA Communications Director,
International Association of Law Enforcement
Intelligence Analysts (IALEIA) New Jersey
Department of Corrections, Special Investigations
Division melissa.johnson_at_doc.state.nj.us