Chapter 3 Team Participation Exercises

1
Chapter 3Team Participation Exercises

• Agenda
• Please Silence Your Cell Phone ?
• Questions Announcements
• Team Exercises
• Case Frederick Smith Page 99
• Skill-Building Exercise 3-3 Page 108
• Reminders

2
Case Study Pages 99-100

• Fred Smith and Fed Ex
• Read Case
• Answer Discussion 8 Questions
• Identify Potential Exam Questions
• Return to Room for Debriefing

3
Skill Building Exercise 3-3Pages 108 - 109

• Before Beginning, Discuss the Main Components of
  Giving Genuine Praise or Compliments
• Individually, Write Down Compliments That Will
  Help Each Team Member Develop and Maintain a
  Positive Self-Concept
• Compliment Each Team Member
• Complete Discussion Questions
• Return to Classroom for Debriefing

4
Did You Learn?

• Explain How Attitudes Affect Behavior and
  Performance.
• Describe How to Change your Attitudes.
• List Six Job Satisfaction Determinants.
• Determine Impact of Positive Self-Concept and How
  it Affects Behavior and Performance.
• Understand Managers and Employees Expectations
  Affect Performance.
• Demonstrate How to Develop a more Positive
  Self-Concept.
• Identify Personal Values.
• Compare Three Levels of Moral Development.

5
Reminders

• Before You Leave Today
• Make Notes in Team Folder About Your Teams
  Performance
• Before Next Class
• Read Chapter 11 Networking
• Complete Webcourse Self-Assessment
• For Chapter 11