Whats Special about Phone Book Entries

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Whats Special about Phone Book Entries?

• Ian Watson, BT Directories

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Special Phone Book EntriesWhats the Story?

• What are Special Phone Book Entries?
• Whats the Publication Process?
• Whats the Special Contract?

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Special Phone Book EntriesWhat are they?

• SPBEs for short, what were SDEs
• Only appear in The Phone Book
• Lineage entries
• Alpha section only
• Bottom-end advertising
• Managed or Standard

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Special Phone Book EntriesWhat are they?

• In Laymans terms.
• Enhanced typefaces
• Any additional entries for a telephone number
• Same Name/Address, different book
• Same Book, different name/address
• Same Name/address/book different section or
  group
• Cross References

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Special Phone Book EntriesWhat are they?

• In OSIS-speak, historically .
• Additional Listings
• PB or DQ coded
• Typeface set to 4 or 5
• Cross References

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Special Phone Book EntriesWhat are they?

• In OSIS-speak going forward.
• PB coded
• Nothing else
• So The Phone Book will contain
• All Main listings for a post code defined area
• All listings coded with the relevant PB code

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Special Phone Book EntriesWhats the Publication
Process?

• Annual Schedule of key events
• Extract taken on OSIS cut-off date,
• typically 90 days before distribution complete
• Extract of all Main listings within a given
  postcode defined area
• Extract of all relevant PB-coded listings

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Special Phone Book EntriesWhats the Publication
Process?

• Manually intensive proofing-out process 8 weeks
  before distribution
• Printing (Publication)
• Primary Distribution
• Secondary Distribution
• Charges raised on WLR3 bill on publication date

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Special Phone Book EntriesWhats the Special
Contract?

• Only CPs signing the Contract can order SPBEs
• Broadly similar to what other OSIS Schedule 11
  signatories are offered.
• Covers
• Service Description
• Service Levels
• Legal, Decent and Honest
• Liabilities

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