UBC Medical Education Distributed Program User Guides

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Level A Etiquette, Dialling
Disconnecting IRC 305
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Agenda

• Lesson Goals
• The Concepts/tasks
• Practice

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Lesson Goals

• By the end of this lesson, you
• will be able to
• Identify Proper VC Etiquette
• Turn On the VC System
• Dial a VC Call
• Ensure good Audio and Video
• Disconnect a VC Call
• Shut Down the VC System

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Lesson Goals

• By the end of this lesson you will be
• permitted to book
• VC Connect-only Sessions
• VC Self-support Receiving Sessions

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Support Modes

• VC Connect-only Tech connects and tests, then
  leaves.
• VC Self-Support (Receiving only) You are not
  hosting, but are participating in a session.
• VC Self-support No tech support (except in an
  emergency).
• AV Self-support Session is only local, and no
  tech support.

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The Equipment

• Different Rooms Different Tools
• Different Tools Same Functions (Usually)
• Control Panel or Remote?
• Displays 1, 2, or 3?

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The Equipment

• Laptop Connector
• Mics Different Types
• DVD
• VCR
• DVD Recorder(?)

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VC Etiquette
1. Mute mics 2. Un-mute speakers
(audiobridge) 3. Be aware of the delay
4. Introduce yourself
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VC Etiquette
6. Raise your hand 7. Sit within
the camera's view 8. Avoid rapid movements
9. Meeting invitation  
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Pre-Conference Checklist

• 30 minutes prior to a VC
• Connect via audio and video to
• all other sites.
• Test audio
• Test video
• Test other devices
• Computer login?

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Hosting a VC SessionThe Remote

• Wake up the system
• Pick up the Tandberg
• remote control.
• Press the OK/Menu button.

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Hosting a VC SessionThe Remote
The Home Screen
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Hosting a VC SessionThe Remote

• Directory Dialling
• Press the Book button

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Directory DiallingThe Directory

• Go to MedP
• and press OK.

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Directory DiallingThe Phonebook

• Scroll to the site

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Hosting a VC SessionThe Remote

• Directory Dialling
• Press the green Dial button.
• Add up to 4 more sites

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Hosting a VC SessionThe Remote
You can also dial the number a. Press the
green call button b. Enter the number on
the keypad c. Press the call button
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Manually Dialling

• Repeat this process
• to connect with up
• to 5 sites

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Adjusting the CameraThe Remote

• Use arrow keys to pan
• Press or - on the
• Zoom

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Adjusting the CameraThe Remote

• No prompt for camera controls
• Tap the buttons.

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Adjusting the Sound

• Check for muted
• volume and mics

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Adjusting the SoundThe Remote

• a. Press or - on the
• Vol button.
• b. Mic muted? Press the
• gold-coloured Mic
• Off button.

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Using the Microphones

• Mics are very
• sensitive.
• Speak from
• arms length.

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DisconnectingThe Remote
To disconnect from all other sites Press the
red Hang Up button twice.

• To disconnect
• a specific site
• Press the red Hang Up button.
• Select with the arrows
• Press the red Hang Up button.

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Shutting DownThe Remote
To shut down the system Press the red
Hang Up button twice after disconnecting.
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What Youll See1 Screen
1 Site
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What Youll See1 Screen
5 Sites
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What Youll See1 Screen
3 Sites A Presentation
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Recap/Review

• Can you
• Dial Multiple Sites?
• Disconnect sites?
• Adjust the in-coming volume?
• Adjust the mics?
• Disconnect and shutdown

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Conclusion

• Questions??
• Evaluation?