Modern Management, 10e Certo

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(No Transcript)
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Objectives

• 1. An understanding of the importance of
  management to society and individuals
• 2. An understanding of the role of management
• 3. An ability to define management in several
  different ways
• 4. An ability to list and define the basic
  functions of management
• 5. Working definitions of managerial
  effectiveness and managerial efficiency
• 6. An understanding of basic management skills
  and their relative importance to managers
• 7. An understanding of the universality of
  management
• 8. Insights concerning what management careers
  are and how they evolve
• 9. Knowledge of skills that help managers become
  successful

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The Importance of Management
Influences all phases of an organization Operation
s Markets Workforce
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The Management Task
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The Management Task
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The Management Task

• The Role of Management
• Defining Management
• 1. process of continuing and related activities
• 2. involves and concentrates on reaching
  organizational goals
• 3. works with and through people and other
  organizational resources
• The Management Process Management Functions
• Planning
• Organizing
• Influencing
• Controlling
• 1. Gather information that measures recent
  performance
• 2. Compare present performance to preestablished
  standards
• 3. Determine modifications to meet preestablished
  standards

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The Management Task

• Management Process and Goal Attainment
• Bias for action
• Closeness to customer
• Autonomy and entrepreneurship
• Productivity through people
• Hands-on, value-driven orientation
• Sticking to the knitting
• Simple organizational form with lean staff
• Simultaneous loose-tight properties

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The Management Task
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The Management Task

• Management and Organizational Resources
• 1. Human
• 2. Monetary
• 3. Raw materials
• 4. Capital
• Managerial Effectiveness
• Managerial Efficiency

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The Management Task
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The Management Task
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The Universality of Management

• Applies to all types of organizations
• Varies from one type of organization to another
• The Theory of Characteristics
• Henri Fayol
• Positive physical and mental qualities
• Special knowledge related to operation
• B. C. Forbes
• Personal qualities
• Enthusiasm
• Earnestness of purpose
• Confidence
• Faith in their own worthwhileness

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Management Careers

• A Definition of Career
• Career Stages, Life Stages, and Performance
• Exploration Stage
• Establishment Stage
• Maintenance Stage
• Career plateauing
• Decline Stage

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Management Careers
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Management Careers

• Promoting Your Own Career
• Special Career Issues
• Women Managers
• Dual-Career Couples
• How Dual-Career Couples Cope

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Management Careers
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Management Skill The Key to Management Success

• Defining Management Skill
• Management Skill A Classic View
• Technical Skills
• Human Skills
• Conceptual Skills
• Management Skill A Contemporary View
• 1. Define major activities that managers
  typically perform
• 2. List skills needed to carry out these
  activities successfully
• Major activities that modern managers typically
  perform
• 1. Task-related activities
• 2. People-related activities
• 3. Change-related activities

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Management Skill The Key to Management Success
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Management Skill The Key to Management Success
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Special Features for the Remaining Chapters

• Highlights
• Global Arena
• Ethics and Social Responsibility
• Diversity Counts
• Across Industries
• Information Today
• How The Pros Do It

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Questions