From Good to Great

1
From Good to Great

• Embedding RACI
• March 2007
• Version 1.0

2
Purpose

• This document is designed to outline options for
  supporting the RACI model within CorStrategy thus
  helping to embed it within the Strategy Map, and
  EY.

3
Contents

• RACI
• CorStrategy Ownership model
• Overlaying RACI the CorStrategy Ownership model
  - Options

4
RACI Role Clarity Accountability
What is RACI? Technique for identifying
functional areas, key activities, and
decision-points where ambiguities exist,
differences can be brought out in the open and
resolved through team effort.

• Benefits
• Assists teamwork by charting roles
  responsibilities in a consistent manner.
• Provides clarify of roles responsibilities.
• Identify accountabilities.
• Eliminates misunderstandings, encourage teamwork
  
• Reduce duplication of effort
• Improves communication by establishing consult
  and informs relationships

The individual(s) who actually does the
objective/initiative. This is the person
responsible for action/implementation. R can be
shared and is determined by the A
- Responsible
R
The doer
The individual who is ultimately responsible.
Includes Yes/No authority and veto power. Only
one A can be assigned to an objective/initiative
.
- Accountable
A
The buck stops here
The individual(s) to be consulted before
decisions or actions taken related to the
objective / initiative. Two-way communication.
- Consult
C
In the loop
The individual(s) who need to be informed after a
decision or action taken. This incorporates
one-way communication.
- Inform
I
In the picture
5
CorStrategy Ownership model (default)
Note Additional levels of ownership can be
added if required.
6
Levels of Ownership
7
Overlaying RACI onto the CorStrategy Ownership
Model

• Option 1 Applying RACI at all levels

• Pros
• Comprehensive
• Aligned to the RACI rules Accountables at
  each level.
• Enables greater levels of personalisation of
  information delivery

• Cons
• Manageability
• Value of assigning RACI at each level, how would
  this information be used?

8
Overlaying RACI onto the CorStrategy Ownership
Model

• Option 2 Focusing RACI around objectives

• Pros
• Simple to understand and manage.
• Ensures focus remains on achieving the
  objectives.

• Cons
• No Accountables at Indicator or Initiative
  level