Change Management and Collaboration

1
Change Management and Collaboration

• Sarah Walkowiak
• sarahw_at_wpi.edu
• Instructional Technology Specialist, WPI

2
About WPI

• We offer more than 50 undergraduate and graduate
  degree programs in science, engineering,
  technology, management, the social sciences, and
  the humanities and arts
• 2,851 undergraduates/1018 graduate students
• 324 faculty

3
What are your first thoughts when faced with a
new change?
4
Change Management
5
Change Management

• Coin Sorter 1
• Digital interface!
• As seen on TV!
• Auto-sorts coins!
• Ready to roll!

6
Change Management

• Coin Sorter 2
• Designed by children
• From items around the house

7
(No Transcript)
8
The Change Process

• Lewins 3 stages of change
• Unfreezing
• Changing
• Refreezing

9
Current Changes
10
Global The World is Flat

• Globalization
• Flattening of the playing field
• New technologies
• Open-sourcing
• Out-sourcing
• In-sourcing

11
National Course Management

• Merger of Bb WebCT
• Moodle
• MIT
• The future

12
Local WPI

• Institutional changes
• Staff changes
• Regrouping
• System updates

13
Our Strategies

• Increasing collaboration
• Consolidating services
• Restructuring
• Re-evaluating current services

14
Our Strategies

• Increasing Collaboration
• Partnering with Helpdesk
• Shifting 1st level of support to students
• Creating effective relationships
• More holistic knowledge of system

15
Discussion

• What strategies do you use during times of
  change?
• What changes do you foresee at your institution
  in the future?

16
Tips

• Contingency Planning
• Plan now before something happens
• Document procedures, policies, staff
  responsibilities
• Periodically revisit why decisions were made

17
Tips

• Collaboration
• Build and refresh internal relationships
• Build relationships with other schools
• Help someone else if you can
• Learn about other groups on campus
• Look for opportunities to collaborate

18
Tips

• Creativity
• Brainstorming
• Ways to deal with change
• Doing more with less
• Forming partnerships
• Etc.

19
A Diversion

• Tips for collaborating with textbook publishers
  and working with course cartridges

20
Questions?
21
References

• Friedman, Thomas L. The World is Flat
• Change Management 101
• http//home.att.net/nickols/change.htm
• Lewin's Freeze Phases
• http//changingminds.org/disciplines/change_manage
  ment/lewin_change/lewin_change.htm