THE INFORMATION AGE IN WHICH YOU LIVE

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• Chapter 1
• THE INFORMATION AGE IN WHICH YOU LIVE
• Changing the Face of Business

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Presentation Overview

• Todays Economic Environment
• Information as a Key Resource
• People as a Key Resource
• Information Technology as a Key Resource
• Roles and Goals of Information Technology

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Opening Case StudyCan Technology Catch You
Having An Affair?

• Technology is pervasive, and often invasive.
• How can technology be inadvertently used for
  good and bad purposes?

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Introduction

• Information age a time when knowledge is power.
• Knowledge worker works with and produces
  information as a product.
• Management information systems (MIS) deals with
  information technology tools that help people
  perform information processing and management
  tasks.

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Todays Economic Environment The E.conomy

• Electronic commerce
• Telecommuting
• Virtual workplace

of Sites that Plan to Add Telecommuting
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Todays Economic Environment The Now Economy

• Requires immediate access.
• M-commerce conducting e-commerce with a wireless
  device.

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Todays Economic Environment The Global Economy

• Global economy
• Transnational firms

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Todays Economic Environment The Arriving Digital
Economy

• Digital economy marked by the electronic
  movement of all types of information including
  physiological information such as
• Voice recognition
• Synthesization
• Biometrics
• Holograms

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Information as a Key Resource Data Versus
Information

• Data raw facts that describe a particular
  phenomenon.
• Information data that have a particular meaning
  within a specific context.

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Information as a Key Resource Personal
Dimensions of Information

• The three personal dimensions of information
  include
• Time
• Location
• Form

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Information as a Key Resource Organizational
Dimensions of Information

• Strategic management
• Tactical management
• Operational management
• Nonmanagement employees

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Information as a Key Resource Organizational
Dimensions of Information

• Information flows
• Upward
• Downward
• Horizontal
• Outward
• Information granularity
• Information describes internal, external,
  objective, and subjective.

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People as a Key ResourceInformation and
Technology Literacy

• Technology-literate knowledge worker a person
  who knows how and when to apply technology.
• Information-literate knowledge workers
• Define what information they need.
• Know how and where to obtain information.
• Understand the information.
• Act appropriately based on the information.

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People as a Key ResourceYour Ethical
Responsibilities

• Ethics principals and standards.
• Ethics are different from laws.
• Ethics have a right and wrong outcome according
  to different people.

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Information Technology as a Key Resource

• Information technology any computer-based tool.
  
• Hardware (physical devices)
• Includes input devices, output devices, storage
  devices, CPU, RAM, telecommunications devices,
  and connecting devices.
• Software (instructions)
• Includes application, operating system, and
  utilities.

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IT as a Key ResourceDecentralized Computing and
Shared Information

• Decentralized computing
• Shared information

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Roles and Goals of Information Technology

• Increase employee productivity
• Enhance decision making
• Improve team collaboration
• Create business partnerships and alliances
• Enable global reach
• Facilitate organizational transformation

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Roles and Goals of IT1 - Increase Employee
Productivity

• Online transaction processing (OLTP) Gathers,
  processes, and updates information.
• Transaction processing system (TPS) processes
  transactions.
• Customer-integrated system (CIS) Places
  technology in the customers hands.

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Roles and Goals of IT2 - Enhance Decision Making

• Online analytical processing (OLAP) the
  manipulation of information for decision making.
• Artificial intelligence making machines imitate
  human thinking and behavior.
• Neural network capable of finding and
  differentiating patterns.

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Roles and Goals of IT 2 - Enhance Decision Making

• Executive information system (EIS) views highly
  summarized information and detailed information.
  

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Roles and Goals of IT3 - Improve Team
Collaboration

• Collaboration system supports the sharing and
  flow of information.
• Groupware supports the collaborative efforts of
  a team. Groupware contains support for
• Team dynamics
• Document management
• Group document database
• Applications development

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Roles and Goals of IT4 - Create Business
Partnerships and Alliances

• Interorganizational system (IOS) automates the
  flow of information between organizations.
• Electronic data interchange (EDI) the direct
  computer-to-computer transfer of information.

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Roles and Goals of IT5 - Enable Global Reach

• Business today is global business.
• Culture the collective personality of a nation
  or society, encompassing language, traditions,
  currency, religion, history, music, and
  acceptable behavior, among other things.

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Roles and Goals of IT6 - Facilitate
Organizational Transformation

• Organizational transformation is necessary to
  respond to the ever-changing needs (and wants) of
  todays marketplace.
• Blockbuster now provides movies on a pay-per-view
  rental basis through cable.

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Closing Case Studies

• You and Your Information
• Trust and accuracy of information is important.
• Do you trust organizations with your information?
• How much of Your Personal Information Do You Want
  Businesses to Know?
• Businesses need information to provide quality.
• How much of your information should businesses
  know?