The Department of Information Technology

1
The Department of Information Technology

• A Profile
• Prepared for the CIO Advisory Board
• 31 July 2002

2
DITs Genealogy

• 1967 Study of Data Processing in the Commonwealth
• 1968 Creation of Division of Automated DP
• Hardware operations
• 1976 Creation of Mgt. Analysis Systems Division
• Applications services planning
• 1978 Creation of Department of Computer Services
• 4 data centers merged into 1 (DMV, VDOT, Comp
  Board VEC)
• 1980 Creation of Division of Telecommunications
• 1984 Merger of MASD DCS to create DIT
• 1986 Merger of DOT into DIT

3
DIT Today According to Code of Va. Sect. 2.2-1303

• Telecommunications
• Automated Data Processing
• Word Processing
• Management Information Systems
• for agencies institutions

4
DIT Today According to Code of Va. Sect. 2.2-1303

• Planning, budgeting, acquiring, using disposing
  of IT equipment services
• Specifications
• Procurements
• Contract approvals, performance management
• Billing collection systems
• Development, operation management of IT
  services
• Manage coordinate CoVa IT facilities, centers
  operations
• Acquire, lease or construct maintain
  facilities, etc.
• Provide comprehensive technical assistance
• Forecasting needs

5
DIT Today - Customers

• 138 State Agencies
• 43 Colleges Universities
• 160 Localities
• 118 Other governmental bodies

6
DIT Today Functions Costs (FY01)

• Computer Services 37 M
• Telecommunications 63 M
• Applications Services 3.5 M
• Procurements
• total 103.5 M

7
PWC StudyAn Update since June 01

• 3 categories of recommendations
• Approach to e-government
• Cross-DIT findings recommendations
• DIT Service Area findings recommendations
• As of 6/2002 75 of recommendations fully or
  partially completed (67 out of 89 total)

8
PWC Customer Survey

• 79 surveys mailed only 28 returned
• Ratings
• 67 rated DIT satisfactory or above
• 82 indicated DIT provided accurate/timely info
• 71 considered DIT rates competitive or very
  competitive
• 71 rated DIT service reliability as 90-100
  

9
Sample Performance Measures1988 to 2001

• IBM mainframe service workload has increased by
  28 with a 98 reduction in rates
• Total customer charges for CPU services have
  risen by 18 with a 3354 increase in workload
• CoVaNet
• Year 1 savings voice _at_6M data _at_2M
• Year 2 savings voice _at_7.6M data _at_2M

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DIT Today - Strategic Priorities

• Procurement reform (HB519)
• Better management of core service technologies as
  enterprise assets
• Enabling enterprise systems initiatives
• Comprehensive IT security program

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DITs Service Vision

• To provide the ultimate value in a complete array
  of technology products services to our
  enterprise customers across the face of Virginia
  government.
• People - Partnerships - Pace

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Please contact usfor information or assistance

• Cheryl Clark, Director
• cclark_at_dit.state.va.us
• [phone]