Roles and Responsibilities Objectives

1
Roles and Responsibilities Objectives

• Identify the roles and responsibilities of the
  DOL, DOD and DVA in TAP.
• Provide a wide variety of instructional skills
  and techniques to be effective presenters.
• Explore steps and skills of group facilitation.
• Create awareness of details when planning and
  implementing training.

2
Transition Assistance Program Training

• Practicum in presentation
• Emphasis on instructor skills, training
  design and delivery
• Extensive platform experience

3
Elements of the Program H.R. 4739 Section 1144(b)

• Employment and training information
• Information concerning Federal, State, and local
  programs that assist veterans
• Certification and verification of job skills
• Small Business Administration information
• Military and veteran service organizations for
  job fair information

4
Resistance to Transition Cycle

• Uninformed Optimism

Completion
Informed Optimism
Informed Pessimism
Hopeful Realism
Check out
5
Suggestions for Overcoming Fear

• Use eye contact to establish rapport
• Prepare an outline
• Anticipate problems
• Relax
• Introduce yourself in advance
• Put yourself in their shoes

6
What is a Good Trainer?

• Knowledgeable about their subject
• Establish credibility and rapport
• Use a variety of examples
• Use activities for effective learning
• Use non-verbal supportive communication
• Be able to answer questions
• Demonstrate a positive attitude

7
Non-Verbal Communication

• 7 from verbal/spoken words
• 55 from visual components
• 93 from non-verbal aspects
• Body language
• Paralanguage
• Posture and stance

8
P-I-E-R

• Preparation designing and developing training
  that includes the learners need.
• Idea Consciousness facilitating to the concept
  and the learner rather than to the needs of the
  presenter.
• Experience with the facilitator taking the time
  and practice using IC the experience for the
  learner will be beneficial and pertinent.
• Relax By doing the above the facilitator will
  present an attitude of control and be seen as
  credible.