Lecture Eleven: Summing up

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Lecture Eleven Summing up Integrating gains
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Major concepts we have gone through

• Values of social work profession
• Social sciences theories in understanding humans
  thinking, emotions and behaviour
• Ecosystem/ecological perspectives in
  understanding human behaviour (an interactive and
  mutual causation, multiple points of entry)
• Strengths perspective and its implication to
  client-worker relationship, focus of
  solution/future rather than past/problem.

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Forming partnership
Dialogue
Articulating situations
Defining directions
Identifying strengths
Discovery
Assessing resource capabilities
Framing solutions
Activating Resources
Creating Alliances
Development
Expanding Opportunities
Recognizing success
Integrating gains
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Examples we have gone through

• Mr. Mok Wai Sun empowerment,
• Egans communication skills
• The lone mother self help group
• Miss Sze and Mr. Lai collective actions in
  expanding options

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Case for integrating what we have learned

• The wing of the child
• ????? ???? / ????? ????? ?????????.

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Ecological Perspectives
Other community resources
Court
Family
Chi Fai
Mother
Father
School
Sister
Teachers
Classmates
Discipline master
Gangster
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The intervention process

• Identify the actions in the Dialogue, Discovery,
  Development phases

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Dialogue/Creating partnership

• Assault case court awaiting the probation
  officers report for passing the sentence.
• Engaging Chi Fai as an involuntary client.
• Chi Fai should be responsible for his own
  decision instead of letting her mother or father
  to decide for him.

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Dialogue/Initial direction

• Working on Chi Fais probation and his
  continuation of study
• Working on the Mrs Choys relationship with her
  husband

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Discovery

• Strength of client system and resources available
• Chi Fais love to his mother
• Chi Fai is getting more mature
• Mrs. Choys willingness to change
• Mrs. Choys commitment to help Chi Fai
• Mr. Mrs. Choys commitment to the well being of
  their little daughter

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• Framing solutions
• Chi Fai Observing the probation order, continue
  his study
• Chi Fais mother Working on Mrs Choys decision
  to separate temporarily (together with Chi Fai)
  from her husband to avoid accentuating the anger
  between the Mr. Choy and Chi Fai.

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Development/Resources activated

• Committing the clients (Chi Fai Mother) to the
  contract/decision.
• (Changes Chi Fai did not want her mother to work
  so hard, but was this what her mother wanted?)
• Consolidated school/teachers support on Chi
  Fais study in the school

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• Worked on clients motivation and strength to
  solve their problems
• Encouraged/supported client to work out their
  relationship
• Linked clients to outside resources parents
  support groups

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Other possible resources

• Other services for Chi Fai, such as developmental
  groups, tuition classes

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Expanding options?

• Reviewing procedures in searching students
  belongings

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Comment of the case

• Primary focus of probation officer
• Working focus Chi Fai, Mother, School
• More positive outcome than expected positive
  outcome between Father-Son

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Integrating gains Termination

• Endings is also the beginning (New life without
  being helped)
• Clients empowered (personal, interpersonal and
  sociopolitical)
• Availability and ability to locate and use
  resources

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Successful resolution

• Thorough preparation throughout the entire
  process
• Discussion about the clients readiness for
  closing evaluation of success
• Review of the relationship clients
  contributions, significant achievements, and
  successful methods

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• Sharing of feelings of the closure
• Anticipating the future, projecting upcoming
  challenges
• Clear agreement on the point of termination/
  introduce rituals/ additional services/ follow
  up.

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Types of Closure

• Completing Contracts
• Success in the plan of action and no longer need
  social work services
• Closing with Referral
• Services beyond contract, require more
  specialized services
• Responding to Client Withdrawal
• Clients own initiatives to terminate

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Completing Contracts (Process)

• Preparing for resolution
• Discussing readiness
• Reviewing progress
• Sharing feelings
• Generalizing outcomes

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Closing with Referral (Process)

• Acknowledging limited resources
• Smoothing the transition
• Tracking clients progress

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Responding to Client Withdrawal (Process)

• Preparing for early withdrawal
• Recognizing exiting clues
• Pursuing mutual resolution

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• Social worker are people who devote most of their
  time in enhancing other people, particularly
  those who are deprived in the society, to live a
  life with dignity and satisfaction.
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• For me, one very important way to do so is to let
  people recognize their own strength/worthiness,
  develop their potential and ability to employ
  resources (internal external) to achieve their
  aspirations.

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The End

• Thank you!!