Operational Performance Management using SaaS

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Operational Performance Management using SaaS
myDIALS

• May, 2009

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myDIALS Mission

• myDIALS improves operational performanceby
  delivering timely, relevant, actionable
  performance metrics, contextual information,
  guidanceand analytics directly to decision
  makers.

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Advantages over Spreadsheets

• Relevant information is delivered to decision
  makers
• Each person views consistent data that is
  captured, calculated and aggregated in the same
  way
• Automated metric updates occur immediately data
  changes
• Users can easily drill into the performance
  metrics to obtain more detail applicable
  navigation paths are automatically presented.

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Advantages over Spreadsheets

• Contextual information or best practices can be
  embedded and associated with dials for easy
  viewing
• Users can collaborate and share knowledge by
  annotating points of interest
• A rules engine identifies and emails alert
  conditions immediately as they occur
• Decision makers can use analytic capabilities to
  better understand the nature of an issue and
  determine the most appropriate corrective action.

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myDIALS Solution
An intuitive, interactive dashboard that enables
decision makers to easily visualize, analyze and
share information.
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myDIALS Benefits

• Superior usability
• Ensures adoption by all decision makers
• Interactive Visual Analysis enables quick issue
  identification
• Holistic view of performance
• Combines business, financial and operational data
• KPI calculations and aggregations are consistent
  and embedded
• Analyze performance drivers (KPDs) as well as
  outcomes (KPIs)
• Quickly identify, analyze and correct issues
• Metrics are updated and alerts generated
  immediately data changes
• Sophisticated analytics suitable for use by all
  decision makers
• Low cost, low risk, quick to deliver value
• SaaS delivery model
• Embedded knowledge and expertise
• Requires minimal IT involvement
• User interface is web browser and AJAX no
  plug-ins
• Data can be uploaded, emailed or directly entered

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myDIALS Capabilities

• Interactive Visual Analysis
• User-specific Presentation
• Use of Context
• Actionable Information
• Immediate Alert notification
• Drilling into Performance Drivers
• What-if scenario analysis
• Easy-to-use analytics
• Viable, effective solution
• Capturing data from multiple sources
• Quick time to value

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myDIALS Capabilities
1. Interactive Visual Analysis
Dashboards configured for individual users /
groups
Dial-specific valid navigation paths
Action orientation Capture, export, analyze
Clean configuration Dials, ribbons, dashboard
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myDIALS Capabilities
1. Interactive Visual Analysis use of context
Period comparisons and time shifting
Contextual analysis of a series, bar, segment,
point
Drill tree maintains context
Change dashboard context to one or more dimension
members
Use an intuitive control to select the time
period context or move up or down the time
hierarchy
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myDIALS Capabilities
2. Actionable Information - alerts
Rules engine processes alert rules immediately
new data arrives
Alert and contextual information including metric
values notified to specified recipients
Alerts can be based on a single metric or complex
expressions
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myDIALS Capabilities
2. Actionable Information view Performance
Drivers
Directly Drill into the Performance Drivers
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myDIALS Capabilities
2. Actionable Information real-time scenario
analysis
Identify one or more Points of Interest
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myDIALS Capabilities
2. Actionable Information real-time scenario
analysis
Select What if
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myDIALS Capabilities
2. Actionable Information real-time scenario
analysis
Submit the new value
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myDIALS Capabilities
2. Actionable Information real-time scenario
analysis
Immediately see the results impact the entire
drill-tree
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myDIALS Capabilities
2. Actionable Information analytics for everyone
View trend lines, forecasts with error ranges,
Pareto charts and Control Charts
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myDIALS Capabilities
2. Actionable Information - knowledge capture
Ongoing knowledge capture through annotations
including history
Embedded expertise and best practices
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myDIALS Capabilities
3. Viable, effective solution data capture
ERP
CRM
Audit System
myDIALS Aggregates the Information
Data Mart/ Warehouse
Excel
Databases
Manual Entry
MRP / MES
SCM
WMS / Logistics
Metrics are immediately processed and visualized
as underlying data changes
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myDIALS Capabilities
3. Viable, effective solution quick to deliver
value

• Implementation is an order of magnitude quicker
  than traditional approaches (as quick as 1-2
  weeks)
• No heavy infrastructure as required for legacy BI
  
• Minimal (or no) IT involvement in the
  implementation
• Subscription fees are very cost-effective and low
  risk
• Single version of the truth with consistent
  metrics at all levels that can span internal and
  external data
• Visualization and analytics suitable for use by
  all decision makers with minimal training and
  support

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Benefits and Value

• Each executive, manager and decision maker can
  directly access relevant, consistent KPI and KPD
  metrics
• Visualization and analytics is easy to use by all
  decision makers and enables more informed
  decisions
• Expertise, best practices and knowledge can be
  embedded and shared, leading to more consistent
  decision making

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For More Information

• To learn more visit www.mydials.com
• For a custom demonstration of myDIALS please
  contact us
• 1-866-99DIALS (1-866-993-4257) or 303-604-4342
• Email contact_at_mydials.com