Operations

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Operations

• Measure our footprint
• Baseline Survey
• Engage staff
• focus groups/workshops
• e-learning course
• Public Transit Initiative
• Develop Green Meeting Policy
• Develop Sustainability Purchasing Policy
• Communications

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Products Services

• Research
• Incorporate sustainability into product service
  offerings to motivate client behaviour
• Develop sustainable underwriting principles
• Build client staff education programs
• Address the issues of accessibility
  affordability

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Stakeholder Engagement

• Collaborate with various groups to advance
  sustainability
• Staff and agents
• Member owners
• Co-op movement
• NGOs, community groups
• Government
• Insurance industry
• Become a public advocate
• Enhance community investment programs to
  incorporate sustainability maximize impact
• Organize sustainability-themed interactive youth
  conference

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Climate Change Strategy

• 4 areas analysed
• Air Travel
• Paper Use
• Corporate Fleet Program
• Energy Use in Buildings 9 locations

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Greenhouse Gas Emissions Project
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Benefits of GHG Management

• Identify opportunities to lower costs
• Mechanism to engage motivate staff
• Encourage innovation in processes and services
• Participation in future GHG reporting programs
• Transparency and stakeholder engagement
• Further reinforces we are walking the walk
• Reduces our carbon footprint

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GreenFleet Program

• Minimum fuel economy standard for all vehicles
• Change in vehicle selection
• Driver education Tips to improve fuel economy
• Improved awareness of multi-trip scheduling
• Increased use/tracking of Tele/Web conferencing

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Actions to Reduce Paper Emissions

• Increase use of 30 or higher recycled content
  and FSC certified paper products
• Double-sided printing
• Central supplier for paper purchasing
• Paper reduction campaigns
• Increase electronic documentation delivery
• Company-wide paper challenge

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Actions to Reduce Air Travel

• Increase use of Tele/Web/Video conferencing
• Improve awareness of multi-trip scheduling
• Company-wide reduction challenge

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Actions to Reduce Energy Use in Buildings

• Implement retrofit measures for select buildings
• Lighting upgrades
• Occupancy sensors
• Programmable thermostats
• Staff education campaigns
• Purchase energy efficient office kitchen
  equipment
• Green lease agreements

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