INPUT Federal Executive Breakfast

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INPUT Federal Executive Breakfast

• Daniel Mintz
• US Department of Transportation
• Chief Information Officer
• dan.mintz_at_dot.gov

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Topics For Today

• The Role of the CIO
• Department of Transportation Overview
• OCIO Priorities
• Answers to Early Bird Questions

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The Role of the Chief Information Officer
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Mintzs First Rule of Organizational Behavior

• 1-step versus 2-step processes
• 1-step means if you do something, then something
  good happens
• Sell something
• Process a grant application
• 2-step means if you do something THEN you can do
  something which allows something good to happen
• Develop a Customer Relation Management (CRM)
  system
• Use Service Oriented Architecture to develop an
  internet based infrastructure to process all
  financial transactions
• Mintzs Rule Number 1 1-step Trumps 2-step

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A Mintz Corollary

• Efficiency versus Flexibility
• Efficiency means saving money
• Consolidation
• Outsourcing
• Flexibility means being agile
• Invest in a Capital Planning Methodology
• Create project management approach across
  organization
• Efficiency is 1-step, Flexibility is 2-step
• Mintzs Corollary to Rule 1 Efficiency Trumps
  Flexibility

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The CIO Should

• Be sufficiently successful at the things that are
  1-step and which represent increases in
  Efficiency
• SO THAT
• It is possible to make serious investments in
  things that are 2-step and which represent
  increases in Flexibility

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Department of Transportation An Overview

• Created by an act of Congress on October 15, 1966
• Departments first official day of operation was
  April 1, 1967
• Mission statement Serve the United States by
  ensuring a fast, safe, efficient, accessible and
  convenient transportation system that meets our
  vital national interests and enhances the quality
  of life of the American people, today and into
  the future.
• 55,000 employees
• 66 billion annual budget
• Approximately 2.5 billion annual IT budget

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Federal Aviation Administration (FAA)
Office of the Secretary of Transportation (OST)
Federal Highway Administration (FHWA)
Federal Motor Carrier Safety Administration
(FMCSA)
Federal Railroad Administration (FRA)
Federal Transit Administration (FTA)
Maritime Administration (MARAD)
National Highway Traffic Safety Administration
(NHTSA)
Pipeline and Hazardous Materials Safety
Administration (PHMSA)
Research and Innovative Technology Administration
(RITA)
Saint Lawrence Seaway Development Corporation
(SLSDC)
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Departmental IT

• Understanding the Department of Transportation
• Organizationally distributed
• Centralized could be more efficient but is
  weaker politically
• What are you going to do about the FAA?

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Office of the CIO Priorities

• Information Assurance/Privacy. Provide the
  highest possible level of protection of sensitive
  information consistent with the implementation of
  the Departments mission.
• Business Partnership. Align Information
  Technology with and provide support for
  Departmental and Modal Business Goals and
  Strategic Priorities.
• Understand the needs of the customers of our
  customers
• Establish Governance to identify and prioritize
  which IT investments are candidates for Shared
  Services centralization and management
• Team with Modal CIOs to establish a robust,
  results oriented Investment Review process within
  each Operating Administration to provide
  value-added oversight for non-Shared Services IT
  investments

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Office of the CIO Priorities

• Shared Services. Oversee the judicious use of
  centralized Departmental IT resources within
  declining budgets and against increasing demands
  while meeting or exceeding agreed to service
  level agreements.
• Enterprise Project Management. Create repeatable,
  transparent, measurable processes for all
  Departmental and Shared Services IT programs and
  associated Governance.
• Government 2.0. Exchange information in a
  consistent format and easy-to-access manner with
  key external and internal stakeholders, in
  particular the American public

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Information Assurance/Privacy

• Operations/Policy Roles, Definitions
• Funding
• HSPD-12
• Consolidate security monitoring Department
  FAA
• Increased telework emphasis
• Establish more robust auditing process
• Relook Certification Accreditation (CA)
  approach
• Security architecture resilience as well as
  protection
• Systems of Record/NARA

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Business Partnership

• Capital Planning
• More robust, transparent program evaluation
• Integrate to budget process
• Enterprise Architecture
• Current Focus
• Grants LOB
• Enterprise Information Management
• Secretarial Correspondence Management replacement
• Hazmat
• Security? Geospatial?
• Data Architecture
• How can we tie it more tightly to decision
  making?
• External Facing Issues
• Policy About Policies, Revise How Policies Are
  Made Visible to Stakeholders

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Shared Services

• Revised Governance processes
• Situation awareness providing transparent, near
  real-time access to SLA status, operational
  performance, and financial information
• Headquarters Data Center Concept of Operations
  (CONOPS)
• COE future including extending to regions
• Network Stabilization and Hardening initiatives
• Desktop Optimization including Vista, Office
  2007, and Exchange 2007 planning
• Server and perhaps Desktop Virtualization,
  partnership with Oklahoma City

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Shared Services The Problem
Cost of Mission Comparison
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Value of Shared Services?

• Return on investment (ROI)?
• Easily understood in private industry
• However, not all sources of funds (political
  appropriators) provide funding consistent with
  this approach
• Determining as-is costs can be very difficult,
  therefore calculating meaningful ROI may be very
  difficult
• At DOT, focus has been process improvement,
  reducing costs AFTER consolidation. We only now
  are trying to determine baseline costs to
  demonstrate benefits four-five years in the
  making
• Management focus, get rid of non-core
  responsibilities?
• May be as or more important than ROI
• Especially true if significant numbers of
  experienced Government staff will be leaving (US
  Government expects large-scale retirements in
  next few years)

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Enterprise Project Management

• Process Definitions
• Earned Value Management/Project Management
• eGovernment
• Capturing Overall Status of Departmental IT

Zoë Cap'n'll come up with a plan. Kaylee Well,
that's good. Right? Zoë Possible you're not
recalling some of his previous plans. - Firefly
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Government 2.0

• Still in a formative stage
• Web
• More Coherent Departmental Approach
• Social Networking, Training 3D Internet
• Communities of Interest - Wikis

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Questions Which Were Sent To Me

• Where is DOT re data center consolidation?
• What are my priorities for this year and beyond?
• Regarding Enterprise Asset Management (EAM),
  comment on best of breed versus best of suite?
• Where is the Department regarding Geospatial and
  GIS plans and requirements?
• How should vendors work with DOT?

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Three Types of Vendors

• Provides a service or product
• Attends vendor conferences
• Understands what would be of value to me
• Saves me money
• Makes my operations more efficient or effective
• Becomes value add
• Sells to my direct reports
• Understands what would be of value to my
  stakeholders
• Requires a lot of investment in business
  development
• Sells to me

Mal Ah, he's not the first psycho to hire us,
nor the last. You think that's a commentary on
us? - Firefly
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Mal We're still flying. Simon That's not
much.Mal It's enough. 

• - Serenity

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Thank-You