GEM 5'0

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GEM 5.0

• GMBs Complete Email Management System

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What Does It Do?

• Captures emails to all nominated accounts/email
  addresses
• Identifies Spam emails
• Analyses each email against your Rules
• Automatically, stores, indexes, assigns
  Retention, assigns Workflow
• Automatically produces reports on usage
  exceptions
• Provides enterprise-wide searching/viewing of
  emails
• Provides a totally secure and inviolate email
  store
• Integrates to RecFind-Corporate or any other EDMS
  system (via the Gateway feature exporting emails
  and Metadata as encapsulated XML objects)

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Which Email Servers Does It Support?

• Exchange 5.5, 2000 2003
• GroupWise 5.5, 6.0 6.5
• Lotus Domino (later in 2004)

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Does 1 Copy of GEM Support Multiple Email Servers?

• Yes

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Components

• Asynchronous Indexing Module (AIM)
• GEM Configuration Utility
• GEM Queue Processor
• Import/Export Utility
• RecFind-Corporate 5.0
• RecQuery-TC 5.0
• GEM Agents

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Asynchronous Indexing Module (AIM)

• Automatically indexes the full text of all emails
  and email attachments (e.g., Word, Excel, PDF,
  PowerPoint, etc) so you can search by full text
  in the RecFind-Corporate or RecQuery-TC client.
• A background, asynchronous function on the
  Database server

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GEM Configuration Utility

• The GEM Control Room where you set up and
  manage GEM
• Has 6 Tabs
• Rules
• Anti-Spam
• Reporting
• Routing
• User Configuration
• Settings

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Rules
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Rules apply to content of

• To address
• From address
• CC address
• BCC address
• Any address
• Subject
• Body of email (text)
• Full text of any attachments
• Size of attachment

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Rules
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Rules
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Anti-Spam
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Reporting
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Routing
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User Configuration
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Settings
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GEM Queue Processor

• Analyzes all emails captured by the GEM Agent(s)
  against the Rules you have built.
• Stores and indexes the emails in the
  RecFind-Corporate database and applies specified
  Metadata, Retention and Workflow

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RecFind Import/Export Utility

• Used to quickly and easily create Metadata
  profiles in RecFind-Corporate to organize
  your emails
• Note GEM can also create profiles on-the-fly

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RecFind-Corporate

• The heavy duty back-end for GEM
• Provides database plus all functionality for
• Security
• Audit Trail
• Workflow
• Retention
• Versioning
• Reporting
• Searching/Viewing, etc, etc

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RecQuery-TC

• The thin client for GEM
• Web Server (IIS) based
• Requires no installation on the desktop
• Search for and view any email or attachment in
  seconds (subject to RecFinds security system)
• Note You can search for emails in both
  RecFind-Corporate and RecQuery-TC but RecQuery-TC
  has been optimized for GEM

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GEM Agents

• Attaches to your email server
• Captures a copy of all incoming and outgoing
  emails internal and external
• Analyzes each email for Spam
• Writes them to the GEM Queue for processing by
  the GEM Queue Processor
• One copy of GEM can support n Agents

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Email Servers
Agents
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Thank You