Award References

1
Award References  

• Round Table in
• Recognition of Excellence in
• Sales Leadership
• 1993
• 1994
• 1995
•  
• Top Club
• Production Achievement Award
• June Chern
• 1994
• 1995
• 1996
•  
• President Council
• June Chern, LUTCF
• 1997
• 2000
• 2001

• Round Table Qualifier
• Presented to
• June Chern , LUTCF
• 2001
•  
• Master Qualifier
• Present to
• June Chern, LUTCF
• 2001
•  
• Farmers Financial Solutions, LLC
• Founder Circle
• 2000
•  
• Qualifying Member of the
• Million Dollar Round Table
• 2004
•  
• District Manager of the Year

2
An interview withMs. June Chern

• -An Entrepreneurial
• Small Business Woman

3
Introductions

• Educational Background
•  
• National Taiwan University
• Major Archaeology, Bachelor Degree
• Michigan State University
• Major Anthropology, Master Degree
•  

• Working Experience
• Wyeth-Aryest Internnational Inc.
• Bilingual Secretary
• Prove Reader
• Prove Supervisor
• Prove Assistant manager
• Prove Manager
• 1986-1991

4
FarmersInsurance and Financial Services District
Manager

• Ms. June Chern was my insurance agent more than
  ten years, about two years ago I got a letter
  from her office, it is an announcement letter
  tell us she got a chance to be promote to the
  district manager, she is unable to handling our
  accounts any more, but she recommends a new agent
  Ms. Stacy Chern to provide same good service in
  the future.
• Due to long-term deal with Ms. June Chern, I am
  not very comfortable to accept an unknown agent
  thus I call her office to find out what is going
  on.
• After a short conversation with her assistant I
  found out Ms. Stacy Chern is her daughter, she
  had more than three years working experience. She
  had been practice and training in Junes office
  for couple of months. June is not abandoning her
  old customers, but her daughter inherits her
  agencys all old customers.

5
Move from New Jersey to Los AngelesEnter
Insurance Field

• When does she start her own business?
• September 1991 moved to California
• December 1991 got insurance licenses
• February 1992 start insurance business office
• How to entry insurance business
• Get in an entry level in an insurance agent
  office
• Prepare for exam
•  
• Where does she start her insurance jobs?
• La Vern, CA
• Rowland Heights, CA

• What kinds of insurances she sells?
• Home owner/fire and auto insurance
• Life insurance
•  
• Why
• Facing a big family change
• Family encouragement
• Insurance is a kind of business really helps
  people in need

6
Prepare yourself and get ready

• What are basic requirements for education?
• B.A. degree was a must required before
• College degree okay now
• Some of agencies are high school degree, but they
  are doing well because this job is base on ones
  personality and working attitude.
•  
• How to build up customers relationship?
• Care, you must really care about your customers
  and solving insurance need then you will get
  clients trust and respect, for return most of my
  clients became my friends.
•  
• How to face the pressure of the insurance quotas
  requirement?
• I wouldnt says it is not a pressure, but I
  always did more than companys require
• I set a goal for myself, but not limit by the
  companys requirements.

7
Prepare and get ready

• What is the most stress situation happen in your
  job?
• Optimistic, I always look on the positive side of
  errand, mostly the things make me concerned, are
  insurance not completed, such as, auto repair not
  done on time, under writer estimate different
  price than body shop, so they need another quote
  or waiting other adjust, the way I handle the
  stress is see them as challenge.
•  
• Who is the person you want to thank most, and
  why?
• First of all, I would like to thank my father and
  my sister, they are the very important people to
  refer me step in this field during the turning
  point, especially my father encourage me to take
  a license of my own, then I would like to thank
  those person who gave me hard time in the
  beginning, during those practice I improve my
  knowledge and learn more skills to resolve
  insurance issues.
•  
• How to build up your work teams to work together?
• I am willing to share my experience and willing
  to assist my entire fellow worker, I am holding
  meeting weekly for in my district territory, for
  complicate and or special case, if it is
  necessary we will discuss together during
  meeting.

8
From nothing to something

• 1.  After she got her own license and then rent
  one table to starting her own business.
• 2.  June start her insurance carrier from entry
  level to get work experience.
• 3.  She relocate herself from La Vern to Rowland
  Height Area, she share a 750 sqft office with
  another agency, until she take over whole office
  and with 4-5 agent work for her.
• 4. Since she been promote to the district
  manager, her agents territories are from
  Torrance to Riverside area. Now, she has 28 full
  time agent works with her together and there have
  another 8-reserve agent under practice.
• As a long-term customer with June Chern, I saw
  her business growing, hard working, professional
  knowledge, patient and care with customers, the
  successes is not easy. She also won a lot of
  Award and Certificates from her outstanding
  performance. I definitely no doubt she will has
  more patronage in the future.