MHR 318: Intro Org Behavior

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MHR 318Intro Org Behavior

• Mhr31804_at_csupomona.edu
• Steve Iman
• Sciman_at_csupomona.edu
• http//www.csupomona.edu/sciman
• http//webct.csupomona.edu

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Acquaintanceship

• What are the skills?
• What to do, not do?
• Is networking important?
• How important, how do it?
• Whats the process all about?
• What helps and hinders?

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MHR 318

• 9 mc tests online
• 10 page Summary of Learning Essay
• External Feedback Essay
• Self-directed learning essays
• Team learning Projects

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Reading

• Paula Caproni, The Practical Coach
• Online tests by chapter
• Final essay exam on questions at end of each
  chapter - (DRAFT)
• Online Readings, Steves OB Reading Library
• Self-directed learning plan - choose from many,
  many online readings of different style - write
  1-2 p. essays for posting at class forums.
• friends, friends

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Caproni Overview

• What leads to success?
• Self-Awareness and Trust
• Foundations of Professional Relationships
• Managing Relationships
• High Performance Teams
• Crafting a Life

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Caproni Ch. 1

• Up to half who take a shot at management fail
• IQ doesnt cut it - Proactivity, Emotional IQ,
  conscientiousness, technical skill
• Be a critical and self-aware thinker
• Create a broad and diverse network of high
  quality relationships
• Identify and promote your brand - crafting a life
  isnt easy.

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Proactivity

• I am constantly on the lookout for new ways to
  improve my life.
• Wherever I have been, I have been a powerful
  force for constructive change.
• Nothing is more exciting than seeing my ideas
  turn into reality.
• If I see something I dont like, I fix it.
• No matter what the odds, if I believe in
  something I will make it happen.
• I love being a champion for my ideas, even
  against others opposition.
• I excel at identifying opportunities.
• I am always looking for better ways to do things.
• If I believe in an idea, no obstacle will prevent
  me from making it happen.
• I can spot a good opportunity long before others
  can.
• Thomas Bateman and Michael Grant

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Emotional Intelligence

• To be sure, intellect is a driver of outstanding
  performance. Cognitive skills such as
  big-picture thinking and long-term vision are
  particularly important. But when I calculated
  the ratio of technical skills, IQ, and emotional
  intelligence as ingredients of excellent
  performance, emotional intelligence proved to be
  twice as important as the others for jobs at all
  levels Emotional intelligence played an
  increasingly important role at the highest levels
  of the company When I compared star performers
  with average ones in senior leadership positions,
  nearly 90 of the difference was attributable to
  emotional intelligence factors rather than
  cognitive abilities.
• What Makes a Leader? Daniel Goleman

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Emotional IQ(Daniel Goleman)

• Self Awareness (understanding yourself)
• Self Regulation (controlling your self
  emotions, judgment, words)
• Motivation (moving yourself)
• Empathy (understanding others)
• Social Skill (moving others, being able to build
  relationships, find common ground, influence
  others, build teams, create networks, and lead
  change)

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Caproni Ch 2Self-Awareness

• To be someoneis one of the deep urges of the
  human heartIt is a need that becomes more
  intensely felt and also more difficult to
  satisfy as the course of history carries us all
  further away from the old realities that
  structured our identities and life experiences
  for us.
• Political Scientist Walter Truett Anderson
• Author of Reality Isnt What It Used To Be

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Managing Oneself

• Place yourself where you can make the greatest
  contribution.
• What are your strengths? Concentrate on your
  improving your strengths. Discover where your
  intellectual arrogance is causing disabling
  ignorance and overcome it. Remedy your bad
  habits.
• How do you perform? How you perform is part of
  your unique personality. How do you perform
  under normal conditions, under stress, and during
  setbacks?
• What are your values? What kind of person do you
  want to see in the mirror in the morning? What
  do you want to see on your tombstone when you
  die?
• Where do you belong? What organizations, people,
  and assignments will you say yes and no to?
• What should you contribute? What can you do that
  will make a difference? What will your legacy be?
  What would be meaningful to you?
• Peter Drucker, Managing Oneself, Harvard Business
  Review

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Self-Directed Learnings

• Select reading, write essay to demonstrate
  critical thinking skills, share experiences, etc.
  
• Post essay at class forum off the 318 homepage at
  sciman
• Expect confidential feedback and grading (to 5
  points)
• One per week. With 20 points by November 8, you
  may continue for bonus points.
• Youre strongly encouraged to provide feedback
  and generate dialog with others at the class
  forum.

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External Feedback Paper

• What can I learn from how others who know me see
  me?
• Conduct a survey - there will be handouts
• Ask 5 or more people to be candid
• Analyze results, ask as you need, plan to use
  what you learn.

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Self-Intro Paper

• Introduce yourself and your learning goals to
  your peers and the instructor
• Incorporate a picture of yourself on the page
• 1 copy each team member, 2 copies for Steve
• Relate to issues in Chapter 1 and/or 2, but only
  as they relate to you or your goals

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Active Listening

• The most under-utilized skill in human
  relationships, and one of the few with most
  potential for use
• The most important norms in a team involve
  listening from the beginning

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New folks..

• What do you like so far? What do you want out of
  the course?
• What reservations or questions ya got?
• What new things would you like to see in order to
  make the course fun and useful to you?
• What should be changed about the course?
• What questions do you have of Steve?

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Why do we do this?

• Four Patterns of Management - how participative
  can we be? -- its about shared power
• If we dont talk about expectations early, we
  could meet pinch points that hurt

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Fishbowl

• What do you like so far? What do you want out of
  the course?
• What reservations or questions ya got?
• What new things would you like to see in order to
  make the course fun and useful to you?
• What should be changed about the course?
• What questions do you have of Steve?

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Stay in touch with Friends

• Http//www.csupomona.edu/sciman
• Sciman_at_csupomona.edu
• Class listserv
• mhr31804_at_csupomona.edu