SOUTHEAST ASIAN WATER UTILITIES NETWORK

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SOUTHEAST ASIAN WATER UTILITIES NETWORK
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SOUTHEAST ASIAN WATER UTILITIES NETWORK
(SEAWUN) ESTABLISHMENT AND DEVELOPMENT At the
Forum on Water Operators Partnership in Europe,
Den Haag, Netherlands, 12-15 November, 2007
Presented by Vu
Kim Quyen SEAWUN
Executive Director
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BACKGROUND

• Challenges of SEA water sector

• The SEA water sector has made some achievements

• Although many utilities have achieved high
  efficiency in operational management, the sector
  still has to face various challenges

• Low service coverage

• Service quality is not yet high due to low
  efficiency in O M

• NRW rate is still high

• Mechanisms and policies are inadequate slow
  reforms, lack of transparency

• Different economic sectors as well as the private
  sector have limited opportunities to participate
  in water systems investment, management and
  operation

• Low water tariff, making hard to the utilities to
  achieve full cost recovery for a financial and
  management autonomy

• Low concern in Training and Human Resources
  Development

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BACKGROUND (Cont)

• Water utilities play a key role as water service
  provider but their capacity is limited and cannot
  met yet the demand

• Many assistance has been extended to water
  industry by multilateral and bilateral
  international organizations

• There is a need for capacity improvement of the
  water utilities to implement water policies,
  programs and projects to realize the MDG on
  Water for all.

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ESTABLISHMENT OF SEAWUN

• Challenges faced by SEA water utilities and the
  water industry and expectations of the countries
  and international organizations lead to the
  establishment of a regional organization like
  SEAWUN

• The water utilities realized that they could
  enjoy larger benefits and improve their capacity
  from sharing experiences
• Having common interest and consenting to set up
  the South East Asian Water Utilities Network
  during Hanoi Meeting and after a number of
  preparatory meetings in Kuala Lumpur and Manila

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HANOI DECLARATION
Objective To help members improve their
management skill and their performance in the
delivery of water supply and sanitation services
for all, including operation and management
efficiency, achieving financial viability, and
advocating for sector reforms for improved policy
environment, contributing to realize the goal of
Water for All. Goal To establish a strong
regional, self-sustainable organization,
operating on demand driven, by focusing its
activities on the key issues agreed upon by the
members of the organization.
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PRINCIPLES

• Demand driven

• Self-sustainable

• Networking

• Performance improvements

• Regional focus

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DEMAND AND DEMAND RESPONSIVENESS

• Performance improvements

• Experiences exchanges

Demand of Water Utilities

• Knowledge on management operations

• Financial capacity improvements

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RESPONSIBILITIES AND PRINCIPAL ACTIVITIES OF
SEAWUN

• Establish and maintain the secretariat and a
  permanent office

• Implement programs, based on the regular Activity
  Plan, which includes key issues to be addressed,
  financial plan, description of regional and
  interstate projects, and fund-raising activities
  to sustain the organization

• Develop and maintain the database system to share
  information among the members

• Deliver information exchange and discuss on
  specific issues by communication through e-mails
  and websites

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RESPONSIBILITIES AND PRINCIPAL ACTIVITIES OF
SEAWUN (cont.)

• Develop bilateral and multi-lateral cooperation
  agreements

• Organize meetings, workshops, conferences and
  exhibitions, publish reports, papers and
  periodicals in both hard copies and electronic
  copies.

• Co-operate with other bodies of similar
  objectives

• All other lawful activities at the discretion of
  the Network which shall further the promotion or
  attainment of SEAWUNs objectives

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ORGANIZATION OF SEAWUN

• Governing Board
• headed by the President
• water utilities members from the countries
  governmental bodies, national water associations,
  water companies
• Executive Committee
• headed by the Executive Director
• Headquarters
• Hanoi, Vietnam SEAWUN Office
• Representative offices
• at the member countries
• Collaborators

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ORGANIZATION OF SEAWUN

• Members
• Official members
• water supply and sewerage utilities
• Associating members
• water-related consulting companies,
  manufacturers, suppliers and traders of water
  materials inside and outside SEA region
• Coordinating members
• national water associations
• Individual members

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FINANCE OF SEAWUN

• Income
• Membership dues
• Services, conferences, workshops, exhibitions
• Project activities
• Support of donors

• Expenditures
• Capacity building activities for SEAWUN members
  and staff
• Pilot projects and programs
• Office operating costs
• Board meetings, executive meetings

• SEAWUN is striving to be self-financed
• Effective and transparent financial activities

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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT

• Membership
• increased from 12 to 70
• expected to reach 100 by end of 2007
• SEAWUN focuses its activities on management
  capacity building and performance improvements
  for its members
• Promotion policy on SEAWUN membership

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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• Benchmarking Program
• Funded by ADB
• First phase completed with participation from 47
  water utilities
• Second phase 40 participating companies
• Outputs Data book on SEA water utilities,
  web-based BM system, BM CD, BM workshops

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SUMMARY OF SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)
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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• Non revenue water
• Funded by WBI
• Workshops and training courses for SEA member
  water utilities of SEAWUN, all the water
  utilities of Vietnam, Malaysia
• Output The Final Report of the regional NRW
  workshop was used as material for NRW training
  courses in member countries

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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• Twinning
• Phnom Penh Water Supply Authority (Cambodia) and
  Binh Duong Water Supply, Sewerage and Environment
  Company (BIWASE)

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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• Asset Management Workshop

• Workshop on strengthening professional water
  associations in SEA

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SUMMARY ON SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• SEAWUN Second Convention, Kuala Lumpur, May 2007

Study tour to Singapore
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SUMMARY OF SEAWUNS ACHIEVEMENTS AFTER FIVE YEARS
OF ESTABLISHMENT (cont.)

• Newsletters and some publications

Website www.seawun.org developed and updated
regularly
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SEAWUN Vision

• Why Should SEAWUN Vision be developed
• Organizations, Governments are implementing
  Millennium Development Goals and poverty
  alleviation
• Development of action plan of 2006-2010 2010
  2015 for SEAWUN
• To meet the demand of water utilities
• SEAWUN should have appropriate action plan
• Basis for development of SEAWUN Vision
• Results of the Benchmarking program
• Results of the Survey on the Needs of members and
  stakeholders
• Contents
• Identify targets and focus programs
• Solutions to achieve targets for specific periods

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SEAWUN Vision and Mission

• The Vision and Mission was approved and
  reconfirmed in May 2007 at SEAWUN Second
  Convention in Kuala Lumpur
• Mission
• To help the members improve their performance in
  the delivery of water supply and sanitation
  services for all including operation and
  management efficiency, achieving financial
  viability, and advocating for sector reforms for
  improved policy environment, contributing to
  realizing the goal Water for All
• Vision
• SEAWUN will be a strong, non profit, financially
  sustainable organisation that understands the
  needs of its members, addresses key issues agreed
  by the membership and significantly contributes
  to improved organisational performance in the
  water supply and sanitation sector in South East
  Asia.

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ACTIVITY PLAN OF SEAWUN FROM 2007 2010

• Organizational strengthening and network
  development
• Benchmarking program
• Non Revenue Water
• Water Safety Plan
• Knowledge management and capacity building
• Conference and Exhibition on Improving Customer
  Service
• Twinning program

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ACTIVITY PLAN FROM 2007 2010 (cont)

• Organizational strengthening and network
  development
• Increase the number of members to 150 including
  official members, associating members,
  coordinating members, individual members
• Improve capacity and performance for
• Management Board
• Executive Committee
• Secretariat
• Develop network of collaborators in member
  countries
• Open representative offices in members countries
• Orientating to sustainability

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ACTIVITY PLAN FROM 2007 2010 (cont)

• Benchmarking Program
• Complete the BM program phase 2
• Incentives
• Health care program for water utilities
• Customer care program
• Proposal for the BM Phase 3

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ACTIVITY PLAN FROM 2007 2010 (cont)

• Non revenue water
• Continue NRW training courses in collaboration
  with the World Bank Institute - WBI
• Study on service connections impacts of design,
  installation, material on water losses
• Study on Incentives for NRW reduction staff
• Pilot projects

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ACTIVITY PLAN FROM 2007 2010 (cont)

• Knowledge management capacity building
• International Conference and Exhibition on Water
  and Wastewater under the title of Customer
  Service Development 12 14 September, 2007, in
  Hanoi, Vietnam
• Workshop on Capacity Building for Decision
  makers June, 2007 in Vietnam
• Workshops on Benchmarking, Non revenue water,
  asset management for member countries of SEAWUN
• IWA supported conferences
• Twinning arrangements between water utilities for
  experience sharing
• Cooperation with training institutions,
  universities towards establishment of SEA Water
  Institute.

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COOPERATION WITH WOPs IN EUROPE?

• Southeast Asian utilities at low performance,
  facing a lot of challenges, has not met the
  demand
• European companies modernized, good knowledge
  and practical experiences
• European companies should cooperate, share their
  experiences and assist SEA ones to improve their
  performance and efficiency and achieve
  sustainable development, realize MDGs

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COOPERATION WITH WOPs IN EUROPE

• How?
• Through international organizations such as
  UN-HABITAT, IWA, ADB, WB, WHO Governments,
  National Water Associations, Regional Water
  Utilities Networks
• networking the water operators through WOPs
  aiming at performance improvements
• Assessment, documentation, dissemination and
  replication of best practices Effective twinning
  arrangements assisting water utilities to achieve
  sustainable development and better meet the
  demand
• Consensus and active participation of
  stakeholders as well as a continuous capacity
  building of SEAWUN are decisive factors,
  contribute to realize the MDGs of the world and
  of SEA in particular.

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THANK YOU VERY MUCH FOR YOUR ATTENTION