Agenda

1
Agenda

• About the tool
• Online Surveying
• Why use this tool
• Creating a Simple Survey
• Sending out a survey
• Viewing and Analyzing Responses
• Advanced Features
• Resources

2
Getting Started

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• Please note this training is being recorded for
  training and quality control purposes.

3
GoToWebinar Interface
1. Viewer Window
2. Control Panel
4
About Poverty Law Surveys

• Brief Background
• About this version
• Current usage profile

5
Online Surveying

• Easy for users
• Plan survey outside the tool
• Minimize survey fatigue 20 questions Max
• Allow time to respond
• Tell respondents what the survey is for
• Thank your users

6
Why use this tool

• Free, community-built, powerful features
• Allows you to share with others
• Create user-groups within your program or with
  others in the community for collaboration
• Reuse customized label sets, questions or groups
  in other surveys
• Conditional questions / skip logic
• Help with survey from LSNTAP

7
Creating a Simple Survey
8
Your Survey Tool Account

• Apply for a user-id and password at
  http//survey.lsntap.org
• Use your id password to login
• Email for support! (Please provide your user id)

9
The Home Page Options
10
Basic Survey Properties
11
Advanced Survey Options Formatting
12
Advanced Survey Options Registration
13
Methods for response gathering
Tokens are like single-use tickets that the
tool can generate to send to potential
respondents. Only if they reply using that token,
they get to complete the survey (and the token
then expires).
14
Advanced Survey Options Administration
15
The cascading menu system
16
Survey Groups

• Groups allow you to organize the survey logically
  i.e. like sections, containers or pages.  
• A group has a title and an optional description
  (that appear on the survey). You must have at
  least one group in each survey, even if you don't
  wish to divide the survey into multiple groups.

17
Question Types

• Types with flexible labels allow you to use your
  existing labelsets
• To add text for information purposes only in the
  survey, use a boilerplate question this does
  not require a response
• List types are choose only one and multiple
  option types are choose all that apply

18
The Question Tool Bar
19
Question Codes/ Answer Codes

• Help reorder and keep track of them through the
  survey design process
• Serve as identifiers for analyzing responses in
  external statistical software
• Simple brief codes work best. e.g. Q001, Q002
  A01, A02. You can order them any way you want
  and then regenerate the codes by clicking on that
  link in the survey properties page (only for
  questions)

20
Conditions on Questions

• If you want a certain question to appear or not
  based on a response to a prior question, you can
  set a condition on the question you want to
  control.

21
Viewing and Analyzing Responses

• Once a survey has been activated, it is ready to
  collect responses and you can view them at any
  time.
• Statistics for these responses along with simple
  graphs can also be created.

22
Advanced FeaturesThemes

• The theme editor allows you to make some (mostly
  color) changes to an available theme. This theme
  will then be available to you for use in your
  next survey

23
Advanced FeaturesExport

• You can export an entire survey, a group or a
  question to your computer import into the
  survey tool later. Please note only files will
  only reopen inside the survey tool.
• You can (and should) export responses to a
  variety of formats. This is ideal for additional
  analysis and data backup. You can export in csv
  or Excel format.

24
Advanced FeaturesLabel Sets

• Assume you have a 5 point scale that reads
• Best, Better, Neutral, Worse, Worst.
• Instead of retyping these you can create a Label
  Set, give it a descriptive name and use that
  label set in your question(s).
• Any question type with flexible labels will
  allow you to use label sets.
• A label set cannot be deleted if it is being used
  in a survey

25
User Groups

• To collaborate on a survey with your colleagues
  or others in the community, you can create a user
  group for that specific survey and give different
  people varying degrees of access to that survey,
  i.e. some may only be allowed to view download
  responses while someone else may be allowed to
  edit questions.
• Click on Survey Security Settings in your survey
  toolbar

26
Public Surveys

• If you wish to share your survey design with
  other users, you can add your survey to the
  public library. You will tag it with keywords
  and to add your name/program name so its
  searchable. Please note You can remove a survey
  that you have added from the public library.
• To view the surveys in the public library, go to
  the search page and use the search function. You
  can view the survey and can copy it into your
  account to modify.
• The public librarys value grows only as more
  surveys are added if you think you have a
  survey that may be useful to others, please add
  it to the library with keywords.

27
Using the Public Library
28
Templates

• Templates are surveys that have been put together
  as a compilation of great questions for a
  particular type of survey. These have been taken
  from surveys done by various programs in the
  past.
• You can use these templates as starting points
  for your surveys and change information.
• These have also been stripped of any location
  specific language.
• Templates are available as a drop down list on
  the main page of the tool. You can view and copy
  these into your account.

29
Resources

• http//www.lsntap.org/bookshelf?tid53nameSurvey
  20Tool
• http//www.aboutsurveys.com/
• http//www.lsntap.org
• Survey Tool Roundtable Series First Roundtable
  set for 9/10/2008 at 2pm et

30
Thank you for attending today's Training!

• Questions???
• Please fill out the post webinar survey (5
  best)!
• Gene Donney, email gene_at_lsntap.org
• Madhu Lakshmanan, email madhu_at_lsntap.org.