FM Research Symposium University of Salford

1
FM Research Symposium University of Salford

• Professor Peter Barrett
• 5 Research Centre for the Built and Human
  Environment

2
Welcome to Salford!
3
The Salford slant!
A University with a ...
Real world focus
4
FM defined

• A strategically integrated approach to
  maintaining, improving and adapting the
  buildings and supporting services of an
  organisation in order to create an environment
  that strongly supports the primary objectives of
  that organisation

5
Some key suggested features of effective FM
Systems

• Objective-nested
• Client / stakeholder orientated
• Minimalistic / holistic
• Evolutionary

6
Generic FM Model
7
Generic FM Model
Operational
8
Strategic
Generic FM Model
9
Strategically integrated FM
Secondary business objectives
Secondary business activities
Facilities management function
10
All intellectual improvement arises from
leisure Samuel Johnson 1709-84
11
Types of research
12
Grounded Theory Methodology
Insights / findings
Selective coding
Ideas / concepts from cross-case analysis
Axial coding
Test / Review / Rethink
Test / Review / Rethink
Open coding
Emergent categories by individual cases
Fieldwork
Raw data from interviews, documentation and
observation
Consistent methodology underpinning case study
procedures and analysis
13
Reactive Maintenance Current Process
14
The truth is rarely pure and never
simple Oscar Wilde 1854-1900
15
(No Transcript)
16
(No Transcript)
17
Elements of improvement and progress
Peak
Plateau
Steady improvement
Improvement
Decline
Plateau
Improvement
Decline
Peak
Dip
Improvement
Improvement
Decline
18
Practical change model
Performance
19
Tendering Team Selection
20
Cross-cultural technology transfer process
Copying
Lillrank 1995
21
Key Solution Areas
Managing the project dynamics
Empowering the client
Appropriate user involvement
Appropriate visualisationtechniques
Appropriate team building
22
Conclusion

• FM needs to embrace strategically orientated,
  continuous improvement
• FM practice and research are synergistic
• FM can benefit from linkage to construction
  management research