Peter James

1
Peter James

• New Ways of Working- Are they Sustainable?
• www.susteit.org.uk

2
ECONOMIC

• What performance benefits?- productivity-
  quality of work- scheduling of work-
  absenteeism- recruitment and retention
• What learning benefits?
• What costs?- infrastructure- division-
  knowledge exchange

3
ECONOMIC

• What performance benefits?- productivity-
  quality of work- scheduling of work-
  absenteeism- recruitment and retention
• What learning benefits?
• What costs?- infrastructure- division-
  knowledge exchange

4
PERSONAL/SOCIAL

• What personal/social benefits?- work life
  balance- caring for children- caring for
  elders- greater control of work- community
  involvement- use of local services
• What personal/social costs?- isolation-
  additonal hours- additional costs

5
TRAVEL

• Do they substitute for travel?- commuting-
  business travel commuting
• What about the rebound effects?- more business
  contacts and trips?- use of cars?- effects on
  homes?

6
TRAVEL

• Teleworking at BT- worst case 48 offset of
  initial commute savings (but probably 20-40-
  net savings of 20 of total company car use
• BT Conferencing audio- 2 million calls- 135m
  avoided travel- 103m avoided time wastage -
  saved 97,628 t of CO2

7
SPACE

• Big savings- BT has reduced property costs by
  over 1 billion pa- SusTel cases showed 80 cut
  in m3 per worker- CBI estimates UK commercial
  buildings can contribute 10 of targeted CO2
  reductions
• An implicit contract- put up with hotdesking,
  longer hours etc- for quality of life benefits

8
TRUE FLEXIBILITY?

• I never had the opportunity to work in the nude
  in the office!