Athletes Work

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Athletes Work
Gust De Wit
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Athletes Work
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Nike Customer Service Center
Werknemers 1240
Distributie van sportkleding en sportschoenen in
EMEA
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Opgericht in 1972
Bill Bowerman Coach
Phil Knight Atleet
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Athletes Work
Video
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Athletes Work
Why do our Athletes go for GOLD?

• A Sense of Purpose
• Making a difference in society
• Inspiring Leadership
• Role model of value based leadership
• Outstanding Facilities
• Caring for employees needs

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Athletes Work
Why do our Athletes go for GOLD?

• A Sense of Purpose
• Making a difference in society
• Inspiring Leadership
• Role model of value based leadership
• Outstanding Facilities
• Caring for employees needs

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Mission
Vision
Strategy
Bus.Plan
Scorecard
Customers
Employees
Others
Shareholders
Mission
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Mission
Vision
Strategy
Bus.Plan
Scorecard
Customers
Employees
Others
Shareholders
Vision
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HARNESSING TRENDS IN THE 2010 ECONOMY
NIKE changes the way to run organizations
Vision
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Vision
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Mission
Vision
Strategy
Bus.Plan
Scorecard
Customers
Employees
Others
Shareholders
Strategy
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2
1
The Natural Way
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1
The Natural Way
We learn best by... PLAYING We
learn quickest by... CHALLENGES We
communicate best... FACE TO FACE We
easier remember... STORIES PICTURES We feel
at ease in a... SMALL TEAM We feel at ease in
a... TRUST CULTURE We like forums to
share... IDEAS FEELINGS We tackle big
challenges... IN GROUP We dont immediately
trust... OUTSIDERS We enjoy...
LAUGHING We...
Strategy
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1
The Natural Way
We learn best by... PLAYING We
learn quickest by... CHALLENGES We
communicate best... FACE TO FACE We
easier remember... STORIES PICTURES We feel
at ease in a... SMALL TEAM We feel at ease in
a... TRUST CULTURE We like forums to
share... IDEAS FEELINGS We tackle big
challenges... IN GROUP We dont immediately
trust... OUTSIDERS We enjoy...
LAUGHING We...
Strategy
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Strategy
2
E MPLOYEES
A great place to work
C USTOMERS
Keeping promises
O THERS
An inspiring innovative company
S HAREHOLDERS
A flexible competitive advantage
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Strategy
E MPLOYEES
A great place to work

• A culture inspired by sports values
• Meaningful work
• Great Colleagues
• Great work environment tools
• Provided by Value Based and High Performing
  Leaders

C USTOMERS
O THERS
S HAREHOLDERS
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Culture inspired by sports values

• Coaching for Excellence
• Learning Development
• Internal learning coaches
• Pitstop
• Incentives, Nike extras
• Wild cards
• Hood to coast
• Cage tournament
• Communication
• Golden summer

Strategy
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j
Culture inspired by sports values
CFE Coaching for Excellence
- Goalsetting - One on One - Mid Year Review -
Performance Appraisal - Individual Development
Plan
Strategy
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j
Culture inspired by sports values

• Learning Development

• Internal learning coaches
• Situational Leadership
• IT Word, Exel, Powerpoint, Outlook
• Value People Sensitivity
• Competency based interviewing
• Coaching in personal efficiency
• Influencing skills

Strategy
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Culture inspired by sports values

• Learning Development

Pitstop ?
Strategy
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Culture inspired by sports values
Learning Development
WHAT ? Forum where you share knowledge HOW
? Quick way No fixed format For WHOM ? Depending
on the subject For some defined competency in
IDP
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Culture inspired by sports values
Incentives, Nike extras
Sport / Profit
Cage tournament
Tour of CSC
Performance Sharing Plan
Employee Store
Service Awards
Welcome Gift
Wild card
-
Step-In
Fun Vouchers
Incentives
Restaurant
Hood to Coast
Strategy
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Culture inspired by sports values
Incentives, Nike extras
Sport / Profit
Cage tournament
Tour of CSC
Performance Sharing Plan
Employee Store
Service Awards
Welcome Gift
Wild card
-
Step-In
Fun Vouchers
Incentives
Restaurant
Hood to Coast
Strategy
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Communication bigger picture and purpose
Culture inspired by sports values
Incentives, Nike extras
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Culture inspired by sports values
Incentives, Nike extras
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Communication
Culture inspired by sports values
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(No Transcript)
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Strategy
E MPLOYEES
An Inspiring Innovative company
C USTOMERS
O THERS
Be an inspirational site
S HAREHOLDERS
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An inspiring innovative company
Avalympics Special Olympics
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An inspiring innovative company
Sports days schools collaboration orphanages
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An inspiring innovative company
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j
Mission
Vision
Strategy
Bus.Plan
Scorecard
Customers
Employees
Others
Shareholders
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One does not win the tour In Paris
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j
Mission
Vision
Strategy
Bus.Plan
Scorecard
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j
E
C
S
O
Scorecard
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(No Transcript)
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Sense of Purpose
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Athletes Work
Why do our Athletes go for GOLD?

• A Sense of Purpose
• Making a difference in society
• Inspiring Leadership
• Role model of value based leadership
• Outstanding Facilities
• Caring for employees needs

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Value based Leaders

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1. Value Alignment
j
Efficient Effectief
Waarden
Kwaliteit
Middelen
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Basishoudingen RSGNGG
Aandachtspunten ITEMKE
Respect
Respect voor elk individu als mens. Respect voor
elkaars mening. Focus vooral op sterke punten
Groei !
SamenWerken
Individu
Individu
Effectief Neem de juiste actie. Efficient
vereenvoudig waar mogelijk output input
output
Team succes mijn succes Mijn succes team
succes
Efficient Effectief
Team
Team
Evolutie
Waarden
Waarden
Energie
Kwaliteit
Energie
Kwaliteit
Ga voor kwaliteit
Geef positieve energie
Middelen
in elke stap van het proces. Maak gebruik van
feedback van klanten (intern/extern) en speel in
op hun wijzigende noden. Sta open voor
verandering. en doe het juiste.
Gezamelijke doelen nastreven en successen
vieren, mekaar aanmoedigen, vertrouwen
en feedback geven
Middelen
Neem verantwoordelijkheid
Zoek naar de juiste informatie Zoek naar de
juiste middelen Draag er zorg voor Denk mee en
innoveer
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Everybody in the CSC
I
Efficient Effectief
T
E
Waarden
Kwaliteit
K
E
Middelen
M
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Leaders in the CSC
I
Efficient Effectief
T
E
Waarden
Kwaliteit
K
E
Middelen
M
Communicativeness
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Laakdal Leadership Team

• Quarterly review meetings
• Status update
• Bigger picture
• Energy giver
• Inspiration through speakers

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The use of drugs ...
?
Imagine there would be a legal tool that could
increase your chances to win with 15 .... Would
you use it ???
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...the influence of the environment
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Athletes Work
Why do our Athletes go for GOLD?

• A Sense of Purpose
• Making a difference in society
• Inspiring Leadership
• Role model of value based leadership
• Outstanding Facilities
• Caring for employees needs

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Great PLACE to Work
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Great work environment
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Bijna 2500 festivalgangers
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Caring for employee needs

• Personal training plan
• low barrier sports
• Reward athletes
• Health center

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Budget?
memorable experience
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Its a beautiful day ...