Chapter 5 Study Questions

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Chapter 5 Study Questions

• What is the perception process?
• What are common perceptual distortions?
• How can perceptions be managed?
• What is attribution theory?

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Study Question 1 What is the perception
process?

• Perception.
• Definition

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Study Question 1 What is the perception
process?
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Study Question 1 What is the perception
process?

• Information attention and selection.
• Selective screening.
• Definition
• Two types of selective screening.

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Study Question 1 What is the perception
process?

• Information interpretation.

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Study Question 1 What is the perception
process?

• Information retrieval.

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Study Question 2 What are commonperceptual
distortions?
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Study Question 3 How can perceptions be managed?

• Impression management.
• What is it?
• Successful managers

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Study Question 3 How can perceptions be managed?

• Distortion management.
• Managers should

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Attribution Theory

• The theory is really quite simple despite its
  rather strange sounding name. (When you see the
  term, "attribution," you should think of the
  term, "explanation," as a synonym.) The theory
  works like this.
• Two types

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Attribution Theory(external)

• An external attribution (get ready for this)
  assigns causality to an outside agent or force.
• Or as kids would say, "The devil made me do it."
• An external attribution claims that some outside
  thing motivated the event.

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Attribution Theory(internal)

• an internal attribution assigns causality to
  factors within the person
• Or as the sinner would say, "I'm guilty, grant me
  forgiveness."
• An internal attribution claims that the person
  was directly responsible for the event.

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Study Question 4What is attribution theory?

• Attribution theory aids in perceptual
  interpretation by focusing on how people attempt
  to

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Study Question 4What is attribution theory?

• Techniques for effectively managing perceptions
  and attributions.