Organisational Approaches to PT

1
Organisational Approaches to PT

• Phil Smith
• Sales Marketing Director, QM

2
Organisation

• Requirements of ISO 43
• Requirements of ILAC G13
• Approaches to PT organisation
• Membership schemes
• Consumable schemes

3
ISO 43

• Requirements of ISO43
• Types of PT
• Organisation
• Operation Reporting

4
ISO 43

• Types of PT
• Measurement Comparison
• Inter-laboratory Testing
• Split Sample
• Qualitative
• Known Value
• Partial Process

5
ISO 43

• Organisation
• Framework
• Staff
• Data Processing / Statistics
• Preparation / Management of Samples
• Methodology

6
ISO 43

• Operation Reporting
• Coordination
• Instructions
• Packaging Transportation
• Data Analysis
• Reports
• Evaluation of Performance
• Communication

7
ISO 43

• Confidentiality / Ethical Considerations
• Confidentiality of Results
• Collusion and Falsification

8
ILAC G13

• Management System Requirements
• Quality Management System
• Organisation Management
• Document Information Control
• Request, Tender or Contract Review
• Use of Collaborators
• Procurement of Services Supplies
• Client Feedback

9
ILAC G13

• Management System Requirements
• Control of non-conforming materials
• Corrective Action
• Preventive Action
• Records
• Internal Audits
• Management Reviews

10
ILAC G13

• Technical Requirements
• General
• Management Staffing and Training
• Collaborators
• Organisation and Scheme Design Logistics
• Choice of Method or Procedure
• Conduct of Proficiency Testing Scheme

11
ILAC G13

• Technical Requirements
• Data Analysis and Interpretation of Scheme
  Results
• Communication with Participants
• Confidentiality
• Collusion and Falsification of Results

12
ILAC G13
13
Approaches to PT Organisation

• Membership style
• Participants pay fixed fee annual membership
• Fee payable in advance
• Receive all available distributions
• Refunds not available
• Cost effective but inflexible
• Provider knows demand throughout year
• Funds in advance can earn interest

14
Approaches to PT Organisation

• Consumable Service
• Order in advance or ad-hoc
• Order only the desired distributions
• Invoiced after despatch
• Ability to cancel future distributions
• Monthly income so no interest
• Late payment can be an issue

15
Approaches to PT Organisation

• Vertical Structure

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Approaches to PT Organisation

• Matrix Structure

Coordinator
Sample preparation
Reports
Technical
17
Approaches to PT Organisation

• Fundamental Outputs
• Communication to enable informed participation
• Stable homogenous samples for testing
• Effective and timely delivery
• Reliable data collection / processing
• Timely communication of interim results

18
Approaches to PT Organisation

• Fundamental Outputs
• Timely communication of final results
• Means of comparing performance with peers
• Performance scoring comparable over time
• Timely resolution of questions / issues
• Timely communication of changes

19
Approaches to PT Organisation
Successful PT Scheme