Post today

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MAILTHAT WAS THEN

THIS IS NOW
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Issue 1 March 1998
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Issue 2 June 1998
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Issue 3 September 1998
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Issue 7 September 1999
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Issue 6 June 1999
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The GST Challenge
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Issue 9 March 2000
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Issue 10 June 2000
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Issue 11 September 2000
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CO-OPERATION
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Code of Practice
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TODAY
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Issue 25 March 2004
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Issue 26 June 2004
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CHARACTERS
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PRESIDENTS PAST
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FUTURE POSTIES
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Influential
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HEROS
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TROUBLE IN THREES
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JOINED AT THE HIP
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FRATERNISING WITH THE ENEMY
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BORED
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A.C.C.C.
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Letters part of the communications market
Communications market growing
Postal Services share falling
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World Mail Growth Slowing
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Pressures from Substitution Increasing
Use of Cheques Declining, as.
Uptake of Credit Cards increase
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Outcomes of Current Regulation

• Prices
• BPR delivery virtually same price as 1992 (gst
  ex)
• Actual Reductions for bulk users (38.25 to 34c)
• Efficiency
• Sustained productivity improvements (double
  national average)
• Service Quality
• Independently measured since 91 and improving

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Outcomes of Current Regulation

• Efficiency
• Labour productivity more than doubled that of
  Australian economy
• Sustained improvement in Total Factor
  productivity ahead of the Australian Economy

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Outcomes of Current Regulation

• Service Quality
• Independently measured since 91 and improving

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Letter Value Chain
Postal Process
Street post boxes
Mail Processing Centre
Cancel Stamps, Face mail
Manual Sort
Delivery Centre
Post Offices
Read address/apply barcode
Sort to Postman Round
Outstations
Adapted from a Luis Jimenez presentation
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Access
Access Points into Postal Process
Street post boxes
Post Office, Business Centre
Terminating Mail Centre
Originating Mail Centre
Delivery Centre
Australia Post Transport
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Mail

• The medium

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What Competition?

• e-Bills

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Affordances of Mail
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FILING
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FILING
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FILING
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FILING
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Daughters
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Daughters
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Daughters
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Daughters
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Sharing
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Sharing
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PDF-1.3
Sharing
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HARDSHIP POSTINGS
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Kahala
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China Post
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THE LAST WORD
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SO THAT WAS THEN
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THIS IS NOW!
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AND TO FINISH
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POWERPOINT RUBICON
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