INFORMATION TECHNOLOGIES

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International Training Centre of the
International Labour Organization
INFORMATION TECHNOLOGIES APPLIED TO THE
ORGANIZATION A3-5849 TRAINING
DEPARTMENT INTERNATIONAL TRAINING CENTRE OF THE
ILO TURIN, 16/10/1999 Claude MARTIN
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MEASURING INFORMATION
information unit 1 BInary digiT 1 BIT 1 BIT is
a 0 or a 1 1 BYTE 8 BITS
KILO BYTE MEGA BYTE GIGA BYTE TERA BYTE
1 KB 1 000 BYTES 1 MB 1 000 000 BYTES 1 GB
1 000 000 000 BYTES 1 TB 1 000 000 000 000 BYTES
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PERIPHERIRALS OF THE MICRO-COMPUTER
KEYBOARD
MONITOR
PRINTER
MICRO COMPUTER
MOUSE
SCANNER
GRAPHIC TABLET
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HUMAN / COMPUTER DIALOGUE
OPERATING SYSTEM
GRAPHIC INTERFACE
POINTER of the MOUSE
MICRO COMPUTER
DOCUMENTS
FOLDERS
APPLICATIONS
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EDITING DOCUMENTS
SELECT
COPY
PASTE
MICRO COMPUTER
SAVE
CLASSIFY
DELETE
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PUBLICATION SUPPORTS
HARD DISK
DISKETTE
CD-ROM
MICRO COMPUTER
PAPER
CASSETTE
FILM
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A MULTIMEDIA SYSTEM
TEXT
GRAPHICS
PHOTO
MICRO COMPUTER
ANIMATION
SOUND
VIDEO
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TO DO WHAT ?
MANAGING
MESSAGING
ARCHIVING
MICRO COMPUTER
TRAINING
DESIGNING
PUBLISHING
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MAIN TYPES OF APPLICATIONS
DATA BASES
SPREADSHEETS
GROUPWARE
MICRO COMPUTER
ELABORATION PUBLICATION
DISSEMINATION
COMMUNICATION
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LOCAL AREA NETWORK
LAN
server
network
client 01
ETHERNET NOS Network Operating System
client 02
client 03
client n
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WIDE AREA NETWORK
WAN
LAN 01
LAN 02
LAN 03
client x
client z
LAN n
MoDem
MoDem
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INTERNET CONNECTIONS
LAN 01
LAN 02
LAN 03
the Internet
client x
client z
LAN n
MoDem
MoDem
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SWITCHING PACKETS
10111000010110011101010010001011010100111111011101
100
14
SWITCHING PACKETS 1
10111000010110011101010010001011010100111111011101
100
15
SWITCHING PACKETS 2
10111000010110011101010010001011010100111111011101
100
16
SWITCHING PACKETS 3
10111000010110011101010010001011010100111111011101
100
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THE INTERNET TCP-IP PROTOCOL
The Internet protocol
TCP-IP
Transfer Control Protocol - Internet Protocol
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THE MAIN INTERNET FUNCTIONALITIES
TCP-IP
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THE WORLD WIDE WEB IS

• HYPERMEDIA,
• MULTIPLATFORM,
• ONLINE,
• GLOBAL,
• REAL TIME

WITH JAVA, JAVASCRIPT AND CGI

• THE NETWORK IS THE COMPUTER
• THE INTERNET IS WORKING AS ONLY ONE GLOBAL
  COMPUTING SYSTEM

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DIAGRAM OF AN HYPERTEXT (OR HYPERMEDIA)
With reference to Mr. Lenglet's note of 6
Februaret and the note to the file of 19
Februaret 1998, please let me know your
availabilitet for the analysis
Have you been craving a new computer? What could
be better than winning one for free from? Winning
is easy just visit the site and find the
The chipmaker is gearing up with an inexpensive
Pentium II chip for sub-1,000 PCs, named
Celeron, as well as its 64-bit Merced
processor, which could
Email format restrictions maet not allow some
URLs to fit on one line. This means that when you
click an URL in the message, you maet get an
error. If
Héros de la lutte pour l'indépendance, le
Président zimbabwéen Robert Mugabe doit faire
face à une grogne généralisée. Les
Rappelant la volonté des Etats-Unis de n'avoir
pour secrétaire général de l'ONU qu'un
administrateur , Ignacio Ramonet note l'ironie de
Au mépris du droit international, la campagne de
bombardements de l'Irak visait à renverser le
régime du président Saddam Hussein en déclenchant
I do not know exactlet how long time I should
spend there in Turin. I thought I would learn a
lot from you, but of course I am prepaRESEAUto
Cette déréglementation permet la surexploitation
des travailleurs dans les zones franches
d'Amérique centrale. Au nom de la même
Un verrou juridique contre les Etats, par Nuri
Albala. Convergence à l'européenne, par Serge
Regourd. Vers un droit d'auteur sans auteurs, par
Jack
The " bons " organismes, en particulier les
fournisseurs d'accès, soucieux de leur image,
disposent d'une adresse abuse_at_organisme
a menace vis-à-vis des organismes négligents
repose sur une méthode musclée, les "black list".
Ces black list, circulent mondialement entre les
de réseau
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INTERNET AND GROUPWARE
Computer supported collaboration
internet
groupware
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TCP-IP PROTOCOL SPREADING
internet intranet extranet
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INTERNET, INTRANET, EXTRANET
intranet
internet
LAN a
FireWall
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THE MULTIMEDIA CONVERGENCE
computing information process
Internet intranet extranet
on line medias telecom, RTV
off line medias press, disk, cassette
Information technologies
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INFORMATION TECHNOLOGIES THE ORGANISATION
TECHNICAL INFRASTRUCTURE
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THE I.T. BASED LABOUR SYSTEM
WORKERS
wages
leisure
social protection
services
messaging
work
information
training

• TRADE UNIONS
• (level)
• national
• regional
• enterprise
• local
• inter-
• national

messaging management publication training informat
ion consultation elections campaigns surveys
GOUVERN-MENT and organisa-tions
messaging administration management publication tr
aining information consultation elections campaign
s surveys
messaging
production
research
management
advertisement
training
ENTERPRISES
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SOCIAL DIALOGUE
WORKERS
citizenship, elections and services
defense and services to members

• TRADE UNIONS
• (level)
• national
• regional
• enterprise
• local
• inter-
• national

GOVERNMENT and organisa-tions
Industrial relations and negociations
political and economic regulation
ENTERPRISES
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THE I.T. BASED LABOUR INFORMATION SYSTEM
WORKERS
wages
leisure
social protection
services
messaging
work
Job location
training
messaging managing publishing training informing c
onsulting campaigning surveying
messaging managing publishing informing consulting
surveying
LIFELONG PROFESSIONAL AND VOCATIONAL TRAINING
SYSTEMS
UNEMPLOYMENT MANAGEMENT SYSTEMS
Job opportunities
production
research
management
advertisement
training
ENTERPRISES
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LABOUR MARKET INFORMATION MANAGEMENT
WORKERS
Just in time training offering to the unemployed
Just in time job offering to the unemployed
LIFELONG PROFESSIONAL AND VOCATIONAL TRAINING
SYSTEMS
UNEMPLOYMENT MANAGEMENT SYSTEMS
Just in time workers offering to the enterprise
Just in time trained workers to the enterprise
new needs
ENTERPRISES
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THE LEARNING ORGANISATION

• in the organisation, competences, information and
  knowledge are of strategic value, they are its
  culture
• information is not knowledge
• practices are not knowledge
• the organisation members are the knowledge
  holders
• knowledge is not always explicite, it is more
  often tacit
• knowledge have to be built from information and
  practice
• knowledge is transmited during training
• the organisation must manage rationaly
  information, competences and knowledge to be able
  to ensure transmission and sharing of its culture
  and capacity to fulfil its mandate

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THE ORGANISATION MUST MANAGE RATIONALY

• information and communication through its
  information system and network (Intranet,
  Internet, Extranet)
• ressources (human, financial, equipments...)
• documents (editing, publishing, formating,
  disseminating, indexing...)
• activities (planification, evaluation)
• knowledge (construction, archiving,
  implementing...)

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THE LEARNING ORGANISATION
KNOWLEDGE MANAGEMENT
classify
survey
create
clarify
share
communicate
comprehend
train
planification evaluation services publication trai
ning consultation negociation standards campaigns
surveys
elaborate format publish disseminate index researc
h survey train
DOCUMENT MANAGEMENT
ACTIVITIES MANAGEMENT
human
financial
equipments
publications
surveys
services
membership
RESSOURCE MANAGEMENT
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It is up to you !...