Strategies For Career Development

1
Strategies For Career Development

• NEHES Fall Seminar
• Portland, MEOctober 1, 2007

2
Presenters

• Jack Gosselin, FASHE, CHFM
• Principal
• Gosselin Associates, Mystic, CT
• Dana Swenson, PE, MBA
• Chief Facilities Officer
• UMass Memorial Health Care, Worcester, MA

3
Presentation Objectives

• Provide insight into the evolution of the
  Healthcare FM discipline.
• Identify the key issues impacting the profession
  today and in the future.
• Assess the competencies Healthcare FM
  professionals will need to stay competitive and
  well positioned.

4
Evolution of Healthcare Facilities Management

• The Traditional Engineer
• The Management Role
• The Leadership Accountability

5
Traditional Competencies

• Plant OM
• Trade Allocation
• Demand Repair
• Renovation

6
The Dilution of Roles

• Facilities Growth
• Patterns of Care
• System Modernization
• Regulatory Compliance

7
Evolving Challenges

• Technology Evaluation Integration
• Real Estate Acquisition Management
• Environmental Compliance Sustainability
• Emergency Preparedness Vulnerabilities
  Protection
• Facility Function Hospitality Flexibility

8
Technology

• Where possible, stay abreast of evolving
  technology
• Build technical skill of the operations staff
• Interact with users to anticipate changes
• Compare investment of new methods versus old
  systems that work

9
Real Estate

• Develop abilities /tools to analyze aging
  buildings
• Determine facility ROI (return on investment)
• Learn leasing and building assessment strategies
• Provide valuable input to RE investment decisions

10
Environmental

• Establish ongoing programs to reuse, recycle, and
  reduce
• Enhance knowledge of environmental law and
  compliance
• Develop responsibility in energy, air quality,
  work place environs
• Be able to make a business case for
  sustainability

11
Emergency Preparedness

• Implement practical protection strategies
• Develop response plans and communicate
  initiatives
• Data protection programs
• Care / business interruption plans

12
What Organizations Want

• Leadership
• Communication
• Professionalism
• Technical Competence

13
Roadblocks

• Procrastination
• Loose Fact-it is
• Hardness of Listening
• Under-truthfulness
• Over-truthfulness
• Rampant Distemper
• Bad Credit/Blame Management

14
Organizational Positioning

• Build Credibility by
• Understanding Setting Expectations
• Interpreting Communicating
• Establishing Organization Value

15
Questions, Comments, Feedback