The eGovernment strategy and the eGIF

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The e-Government strategy and the e-GIF

• Creating e-citizens
• UKOLN, Bath, 5 November 2002
• Maewyn CummingCabinet Office, Office of the
  e-Envoy
• maewyn.cumming_at_e-envoy.gsi.gov.uk

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Office of the e-Envoy

• Based in the UK Cabinet Office
• Leading the drive to get the UK online
• e-Envoy, Andrew Pinder, co-ordinates strategy and
  implementation, reporting to the Prime Minister

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OeE Objectives

• Make the UK the best place in the world for
  e-commerce
• Ensure that everyone can access the internet by
  2005
• Deliver government services electronically by
  2005
• Co-ordinate the government's e-agenda

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Universal access

• Advances social inclusion
• Embeds skills and enables lifelong learning
• Increases democratic engagement
• Helps transform government
• Supports the e-economy

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Internet access

• 45 of households can access the internet from
  home
• 56 of adults have accessed the internet at some
  time, 47 in last month

But, use is heavily skewed

• To London and the south
• To higher income groups
• To younger people

Source Family Expenditure Survey
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Achieving universal access

• 50 say they arent interested
• Rest would like to use the internet but cant
• no reason to
• lack of skills
• access barriers
• lack of trust

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Solutions

• Motivation -
• better content
• better marketing
• Access and skills
• UKonline centres
• maximum local input
• initiatives for new users
• more home PCs

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Today, joining up is done by users
Citizens and businesses
Information and transaction services
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Integration has to be part of the service
Integration
Information and transaction services
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The tools

• Government Website Guidelines
• e-Government Interoperability Framework
• e-Government Metadata Standard

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Website Guidelines

• Government websites should
• be of a high quality, easy to use and inclusive
• present a coherent impression of government
  activity.
• meet government standards and legislation
• provide a positive experience of using the
  internet

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Website Guidelines

• Not mandated, but widely recognised
• Two parts
• Framework for senior managers
• Illustrated handbook for web management teams
• Frequently updated
• see www.e-envoy.gov.uk for latest version

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Why e-GIF?

• Joined-up Government needs joined-up information
  systems
• Sets out the governments policy and standards
  for interoperability across the public sector
• Now in two parts
• Policy and compliance
• Technical specifications and standards

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e- GIF Headline Decisions

• Internet and World Wide Web standards for all
  public sector systems
• XML as the key standard for data interchange
• Browser the key interface for all information
• Metadata for all government information
• Adopts standards that are well supported by the
  market
• Internet based implementation strategy
• Mandated on all UK Public Sector Systems

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e-GIF Compliance

• Detailed compliance procedures in Part 1
• Mandated for all new systems
• Legacy systems which need to link to UKonline, or
  are part of Electronic Service Delivery targets,
  need to comply
• Recommended for all other systems
• Compliance Advice Service being set up

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Web sites

• Poor search skills and strategies
• Search engines badly configured
• Metadata missing or poor
• Navigation unclear
• Information not always clear

? People cant find the information or services
they need
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The e-GMS is

• Dublin Core elements and refinements
• Additional elements for
• improved retrieval
• records management
• data security
• legal requirements data protection, information
  access, audit trails..

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Government Category List (GCL)

• Help for those who dont know what they are
  looking for, what its called, or who to ask
• List of broad subject headings to aid browsing
  for public sector information
• Local controlled vocabularies can be mapped to
  GCL
• Part of the e-GMS

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Thank you.Any Questions?