Air Reserve Personnel Center

1
Air Reserve Personnel Center
I n t e g r i t y - S e r v i c e - E x c e l
l e n c e
Assig
ning Roles In vPC-GR Dashboard
Roles Administration

As of April 2008
2
General Information

• The vPC-GR Dashboard is a centralized structure
  within vPC-GR which allows Airmen the ability to
  manage their individual profiles, submit online
  applications, review the status of those
  applications, coordinate on applications
  submitted to you for action, and create/run
  individual reports.
• This presentation provides the Human Resource
  Distributed System Administrator (HR DSA) an
  overview of the vPC-GR Dashboard concept,
  identify functional roles, instruct on assigning
  roles for their organization, and identify
  potential points for assistance or referral for
  customer service support.
• Personnel Systems Managers (PSM) who are
  designated as HR DSAs are key to ensuring this
  structure is successful.

3
Content Overview

• Establishing a vPC-GR account is a Must
• Defining Dashboard Roles in vPC-GR
• Administrating Role Assignments (PSMs Only)
• Assigning a role
• Deleting a role
• Getting to know the Dashboard Tabs
• Overview
• Work list
• Action Requests
• My Roles/Delegations
• Reports
• Contact Information

4
vPC-GR Accounts A Must
5
vPC-GR Accounts

• Why have a vPC-GR account?
• vPC-GR online applications are a secure medium
  to submit and route personnel transaction
  requests from a customer or a call center
  Customer Service Representative (CSR) to receive
  and process the requested service.
• In order to effect the requested action, the
  customers privacy act information is necessary.
  Without logging into the secure vPC-GR site, the
  request for transactions could not take place
• Conducting business behind a secure site
  diminishes risk of broadcasting critical
  identifying information.

6
vPC-GR Accounts

• Ensures applications can be processed and
  monitored
• Required to protect privacy act information
• Mandated by Reserve Component leaders
• Enables member access from diverse locations
• Prepares members for Defense Integrated Military
  Human Resource System (DIMHRS)
• Prepares Airmen for future capabilities
• Enables application reporting capability

7
Defining vPC-GR Dashboard Roles
8
vPC-GR Dashboard

• Enables Commanders to delegate roles in
  accordance with AFI 51-604, Appointment To and
  Assumption of Command
• Enables the HR DSA the ability manage
  (Change/Correct/ Update) Wing Hierarchy within
  vPC-GR Dashboard
• Enables users to manage their individual
  profiles, submit online applications, review the
  status of those applications, coordinate on
  applications submitted to you for action, and
  create/run individual reports.

9
Dashboard Roles

• Dashboard structure based upon Assigned Roles
• Roles identified by ARC commanders as functional
  responsibilities ensure personnel management is
  conducted throughout their organization
• vPC-GR roles reflect the DIMHRS roles
• HR DSAs assigned by Headquarters System Support
  (HQSS)
• Dashboard roles assigned and managed by PSM (HR
  DSA) within each organization
• Assigned members can delegate some roles to
  another member

10
Assigned vs. Delegation

• Assigned Role A primary administrative function
  with a responsibility to approve/disapprove,
  coordinate, or review personnel actions within an
  specific organization
• Role Administrators (HR DSA) assign roles under a
  commanders authority
• One or more roles or none may be assigned,
  dependent upon a members duty position
• Delegated Role An administrative function
  transferred from a member in an assigned role to
  another member
• Assigned roles may delegated permanently or for a
  designated period of time. (exception Commander
  Support Staff (CSS) or MPF Management, as it is
  expected that more than one member will be
  assigned in that role.)
• Delegated roles may not be re-delegated to
  another member (example temporarily assigned
  First Sgt will not be able to delegate it to
  another vPC-GR account holder
• Commanders Follow guidance in AFI 51-604

11
Role Names/Descriptions
List of vPC-GR Dashboard roles which can be
assigned for ANG and AFRC organizations.
12
Roles W/O Delegation Properties

• AGR Management
• Commander Support Staff
• MPF Management
• HR DSA Security Administrator
• HQ Systems Support
• Human Resource Specialist, State (JFHQ)
• Recruiter, State
• Senior Leader Management (MAJCOM)

13
Notifying Members of Roles

• Role Filter
• Default is ALL (denotes individual only)
• Displays Assigned and Delegated Roles
• Overview Tab, Message Section
• Member receives system message that role was
  assigned or delegated
• My Roles/Delegation Tab
• Displays assigned and delegated role
• Enables assigned members to delegate or remove
  delegated roles

14
vPC-GR Dashboard -- Role Filter
The role filter allows you to filter the
Dashboard content (applications and reports)
based on a selected role.  If you have not
been delegated or assigned any role, the only
option available is All which will display all
applications assigned directly to you.
Role Filter Help
15
vPC-GR Dashboard

• Administrating Role Assignments
• With
• Role Administration Tab

16
Roles Administration

• Servicing PSMs are designated as Human Resource
  Distributed System Administrators (HR DSA) for
  their organization.
• When a commander requests that a member within
  their unit/wing be assigned a specific role
  within the Dashboard they must identify this
  request to the PSM. The commander must ensure
  anyone being assigned a specific role
  (Assigned/Delegated) that they must have an
  established vPC-GR account.
• Descriptive data must be added according to which
  role is assigned in vPC-GR example for the
  Commander Support Staff - type the Admin PAS (8
  digits).
• For vPC-GR questions other than role assignment,
  members should submit a request through vPC-GR
  Home Page or contact ARPC Contact Center at
  1(800) 525-0102.

17
Roles Administration Tab
The Roles Administration tab is only visible to
the HR DSA (Servicing PSMs). It is used to
assign members to their particular role within
the organizational hierarchy. Once a role is
selected, any required criteria will be displayed
and must be entered.
Search members by name or SSN.
Highlight the role in which the member will be
assigned.
Members assigned roles can be removed easily if
they vacate.
18
Roles Administration Tab

• Enhancements to Role Administration Tab
• Wing, Group and NAF (AFR) CC or Equivalent
• Eliminated role assignment by Parent PAS
• Role assigned by PAS Code (8 digit) to allows
  members to route applications directly to their
  commander/senior leader
• Assigned PAS Code (8 digit) auto-populates in
  field
• PAS Code (8 digit) data can be overwritten to
  assign added role if member is in more than one
  position
• State HQ (JFHQ) (ANG only) JFHQ added to all
  state level staff descriptions
• Single assignment for Wing, Group CCs, NAF, State
  JFHQ enables routing to precise approval level
• Additional assignments only used as exceptions to
  normal organizational hierarchy

As of Apr 08
19
Assign a Role

• To assign roles HR DSA must know role, name or
  SSN and
• Admin PAS Code (8 digit)
• 1st Sgts, CSS, Unit Commander or equivalent,
• MPF ID MPF Management staff
• PAS Code Group CC, Wing CC, NAF
  (auto-populates)
• State
• Director of Personnel, State (JFHQ)
• State (JFHQ) - Personnel Officer, HR Specialist,
  Recruiter, Commander
• Component MAJCOM CC, MAJCOM A1
• Detachment Number RMG Program Manager, Staff
• Roles which do not require data entry
• AGR Management (REAMO)
• Senior Leader Management (RESOMO)

20
Assigning a Role
Click on Select Account.
21
Assigning a Role
Type in Last Name and at least one or more
characters of First Name. .
mohigh
Click on Search
22
Assigning a Role
Search results will appear. Click on Name.
Then Click on Select at the bottom of the
screen.
23
Assigning a Role
Name will appear, highlight Role Name to be
assigned to the member. Example below, CSS
then type in Admin PAS and click Add
Assignment.
If you type an unrecognized Code in the Add
Assignment field you will receive this message.
24
Assigning a Role
If successful, you will receive the following
message.
Click the Refresh button to display the newly
assigned members name and role.
25
Deleting a Role
Highlight Name and click on Delete
Assignment. Then a message will appear, click
Yes or No.
Take note of the confirmation messages when they
appear
26
Get To Know the vPC-GR Dashboard
27
vPC-GR Dashboard

• Synopsis
• vPC-GR account must be established to request or
  process applications
• Most members will see content in 5 tabs
  Overview, Worklist, Action Requests, My
  Roles/Delegations Profile
• Members with Assigned or Delegated roles may also
  see content in Reports tab
• Expanded screens display more detail in Worklist
  tables
• Hot link added for Home Page return and
  additional self-service navigation
• Content can be sorted to display by roles,
  various views, application type, date range,
  status and name
• Misdirected applications can be re-assigned by
  ARPC Contact Center

27
28
vPC-GR Dashboard -- Overview
Members who enter the dashboard will be able to
view these tabs. Each tab will include a
Help link to explain its use and
function. (Only the PSM will see the Roles
Administration Tab)
Notifies member that a role was assigned
29
vPC-GR Dashboard

• Overview Tab
• To Do List
• Displays the number of requests by type that arep
  ending your review and action.
• Open Requests
• Displays the total number of requests by type that
   arevisible to you.
• Messages
• Messages section displays messages received and
  enables members to send messages based on actions
  within vPC-GR.

30
vPC-GR Dashboard

• Work List Tab
• Actions applied to an application after it has
  been submitted can be monitored in the Work
  List tab by those in roles with view
  capability.
• Associated fields and coordination information
  are displayed from specific applications
  submitted from the Action Requests tab
• Displays the member or role for the selected
  action on the application are displayed
• Data can be sorted to display roles, various
  views, application type, date range, status and
  name

31
Worklist Tab
Even if you are not a coordinator or an approving
official you can still request a summary report
to see details of the application being
processed. Also, if your commander requests
your review of an application of which you are
not in the coordination chain, you can submit
your review by the Open Reviews link.
32
Worklist Tab Tips

• If you receive a large number of applications a
  time, reduce number displayed by sorting table
  columns or filter by Name, date range, or
  application type
• Refresh the internet site to ensure the cache is
  cleared and data on the screen is displays the
  current changes
• If a member does not see applications expected
  and they are correctly assigned
• Ensure the member has utilized the applicable
  filter
• Refresh the internet cache on the Explorer
  toolbar
• The application may have been sent to another
  member or role refer to ARPC to re-assign
• MPF / CSS display organizations content by view
  filter Viewable to me
• Use Report Tab to monitor and report applications
  status

33
vPC-GR Dashboard

• Action Requests Tab
• In the Action Requests tab, members can submit
  new applications and self-service requests.
• Select the application or request from the
  Online Services Requests menu links
  Retirements, Awards and Decorations, Duty History
  Changes/ Corrections, Promotion Board Counseling
  (Officer), etc..
• The appropriate Online Services Requests menu
  links will be displayed based on the default
  selected when initially logging in vPC-GR or
  shield selection.
• The default selection can be changed at any time
  by selecting alternate component on bottom of tab
  screen

34
Action Requests Tab
Member clicks on menu link to initiate a request.
35
vPC-GR Dashboard

• Reports Tab
• Available reports based on the assigned or
  delegated role 
• Report content is filtered based on that role
• Reports tab may not be viewable by members who
  have not been assigned or delegated a role

36
Reports Tab
The Reports tab allows you to display reports in
three different formats, Excel, Adobe Acrobat or
Web Archive. The report will be rendered in
the default format unless another format is
selected. Once displayed, you can print or save
the report.
Reports Help
Resulting Excel Report.
37
vPC-GR Dashboard

• My Roles/Delegations Tab
• The Roles/Delegation Tab is visible to everyone
• Members may be assigned more than one role or
  none, dependent upon their duty position.
• Not all assigned roles are able to delegate that
  role to another (ex CSS or MPF Management) as it
  is expected that more than one member will be
  assigned in that role. If you were delegated a
  role (ex temporarily assigned First Sgt), you
  will not be able to delegate it to another vPC-GR
  account holder.

38
My Roles/Delegations Tab
The Roles / Delegations tab displays roles which
have been assigned and delegated to you and
allows you to delegate your assigned roles (when
on leave or TDY, etc) to others. Delegated
roles can be removed at any time or they will
automatically expire on the date which was
entered when the role was created.
Assigned roles
Role delegated to another temporarily. Click
Refresh after delegating to view. Message will
be sent to delegated members vPC-GR message box
on Overview tab.
39
vPC-GR Dashboard

• My Profile Tab
• The My Profile Tab allows a member to review, add
  information to or update data in their profile.
  You should ensure information on this tab remains
  current and accurate.
• E-mail notifications are sent to members who have
  applications pending, waiting for action (as of 2
  Apr 08)

40
My Profile Tab
The My Profile tab displays current vPC-GR
contact information including alternate E-mail
address and telephone number. The Send e-mail
is checked by default. Uncheck to prevent any
daily e-mails being sent for pending actions.
Only one e-mail per day is sent to notify
members of any pending actions.
Indicate here if you do not wish to have a daily
notice sent to you if pending applications are
awaiting action.
41
E-mail Notice - Example
Shown here is a copy of the daily e-mail
generated from vPC-GR. Only one daily e- mail
is generated, no matter how many actions are
pending your coordination or review.
42
Presentation Summary

• Members must establish a vPC-GR account to engage
• PSM (HR DSA) must assign roles according to
  command guidance
• PSMs assign roles on the Roles Administration tab
• Members can view their assigned roles
• My Roles / Delegation tab
• Overview tab, Messages Section
• Roles Filter (all tabs)
• Dashboard benefits
• Single sign-on for all pending actions
• Enhance account management and notification
• On-demand report delivery with multiple formats
• Centralized application tracking and reporting
• Self-service requests and application submission

43
ARPC Contact Center Information
If there are any additional questions you may
have, contact the ARPC Contact Center for more
guidance and information. https//arpc.afrc.af.mi
l/vPC-GR/
ARPC Contact CenterPhone 800-525-0102
0600 to 1800 MT /
Monday - Friday0800 to 1600 MT / 1st and 2nd
Saturday of each month (0900 to 1300 MT / 1st and
2nd Sunday of each month
FaxDSN 497-2215Commercial 478-327-2215
E-mailarpc.contactcenter_at_arpc.denver.af.mil