Leveraging Your Oracle Applications

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Leveraging Your Oracle Applications

• Robert J. Rentz
• Vice President, Chief Technology Officer
• rrentz_at_spectrum-ebusiness.com
• Direct Phone- 630-368-7010
• Fax- 630-368-7090

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Perspective

• e-Business is not a product or a technology
  its the connective tissue between business goals
  and the information technology components that
  enable them.
• -- Jim Shepherd, AMR Research, 2000

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Agenda

• e-Commerce demands on business
• e-Commerce demands on technology
• Business Strategy (e-Strategy)
• e-Speed Development
• Oracle Applications Foundation
• Function vs. Time Frame
• Phased Delivery
• Delivery Options
• Conclusions

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e-Commerce Demands on Business

• New processes for
• Customers
• Suppliers
• Employees
• New channels
• Web
• Trade Exchanges
• Market Pressures
• Market Share
• Customer Loyalty

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New Web Processes forCustomers

• Order Entry
• Order Status
• Shipment Notification
• Backorder Information
• Pricing
• Invoice Status
• Payment History

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New Web Processes forSuppliers

• Supplier Scheduling and Collaboration
• Internet Procurement
• Supplier Tracking and Monitoring (Invoice
  Inquiry)
• Supplier Generated POs
• View to Open Schedules (Primary or
  Secondary)

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New Web Processes forEmployees

• Employee Expense Reports
• Sales Force Management
• Benefits Administration

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New Channels

• Sales
• Direct Sales
• Customer Service Orders
• Fax
• E-Mail
• Web Order Entry
• Trading Exchanges
• Supplier
• Partner

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e-Commerce Demands on Technology

• Availability
• 24 x 365
• Reliability
• Intra-site Fail Over
• Inter-site Fail Over
• Scalability
• N-tier Architecture
• N-level Servers
• Security
• VPN
• Point-to-Point
• Authentication

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Business Strategy (e-Strategy)

• Analyze Core Competencies
• Determine Validity of Current Processes
• Develop alternatives for implementing corporate
  goals
• Develop Change Management Process
• Align alternatives to technology options
• Develop ROI for business alternatives

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e-Speed Development

• e-Business Environment
• Sound processes
• Iterative releases
• Constant improvement
• Focus on ROI
• Highest Business Value
• 75 - 80 Solution in initial phase
• 40 - 60 of the total solution in initial phase
• Based on a solid transaction system

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Oracle Applications Foundation

• Integrated business processes
• Front end Browser interfaces
• Back end Transaction Processor
• Web enabled
• Sound transaction system
• State of the art technology
• High Availability, Reliability, Scalability,
  Security
• Constant Process Improvement

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Function vs. Time Frame

• Phased release based on Prioritized Functions
• (MuSCoW List)
• Must Have
• Should Have
• Could Have
• Want to Have
• Establish a set Time Frame
• New functionality
• Improved Functionality

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Phased Delivery

• Assign complexity / difficulty to MuSCoW List
• Determine the functions to fit into the time
  frame
• Rigorously Manage to the Scope
• Be Prepared for
• Moving some functionality to later phases
• Providing improved functionality in later phases
• Remember
• No one will remember if a particular function was
  missed
• Everyone will remember if a target date was
  missed

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Difficulty Factors
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Example-- Must Haves
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What Can Be Leveraged

• Order Entry
• iStore
• Web Order Entry
• Credit Card Payment (iPayment)
• Preferences (Vignette)
• Up Sell / Cross Sell (Net Perceptions)
• Web Customer
• Web Order Entry
• Procurement Card
• Customer Specific Pricing and Discounting

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What Can Be Leveraged

• Purchasing
• Web Employees
• Expense Reporting
• Requisitions
• Receipts
• Web Suppliers
• iProcurement

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What Can Be Leveraged

• Sales
• Field Sales
• Sales Forecasting
• Sales Commissions
• All Transactions
• Business Intelligence
• Key Performance Indicators
• Strategic Plan Tracking

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Delivery Options

• In-house delivery
• Responsible for all components of the technology
  stack
• Responsible for all business processes
• HSP (Hosting Services Provider)
• Responsible for all components of the technology
  stack
• In-house is responsible for all business
  processes
• ASP (Application Services Provider)
• Responsible for all components of the technology
  stack
• Responsible for all business processes

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Conclusions

• e-Business demands are evolving and changing
• e-Business Technologies are undergoing shake
  out
• Still a relatively new business
• Clear winners and losers have not yet emerged
• Todays e-business leaders may not endure
• Solid Transaction Systems are the e-business
  foundation
• Your investment in Oracle Applications
• Enables e-business in your organization
• Facilitates Web processes for customers,
  suppliers, employees
• Allows you to focus on ROI processes

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Leveraging Your Oracle Applications

• Robert J. Rentz
• Vice President, Chief Technology Officer
• rrentz_at_spectrum-ebusiness.com
• Direct Phone- 630.368.7010
• Fax- 630.368.7090