Title: TYOELAKE'FI FINLANDS PENSION PORTAL
1TYOELAKE.FIFINLANDS PENSION PORTAL
- Taina Ojala
- Finnish Centre for Pensions
- Finland
2The Tyoelake.fi-service
- Reasons for the portal
- The portal solution
- Administrative challenge
- The technical challenge
- The portal now
- Future development
3Reasons for the portal
Increased information demand
Demographic changes
4Reasons for the portal
Demands for new information
require new information solutions
5Reasons for the portal
portal
available anywhere, anytime
informative, responsive, user friendly
6Reasons for the portal
Delivering information on demand
cost effectively
7The portal solution Open services
- Extensive information about the
earnings-related pension scheme
- Trilingual text version
- Distribution of general information
- Age-profiled advisory service for different
stages of life - Pension glossary
- Open advisory service
8The portal solution Individual services
- Individual services for all (need authentication)
- Checking of personal pensions data from the
official registers of the Finnish Centre for
Pensions - Checking ones own contracts of employment and
periods of self-employment included in the
registers and making possible corrections - Individual advisory service
- Insureds connection to the services of his or
her own pension provider
9Administrative challenge
- Cooperation of more than 50 authorized pension
providers. - Managed by a committee of parties responsible for
mandatory private-sector, state and local
government pensions. - The Finnish Centre for Pensions is responsible
for creating and maintenance of the service. - Implementation carried out in good cooperation
with the Data Protection Ombudsman.
10Administrative challengeSaving costs promoting
service
- Pension providers of the decentralized scheme
may link sections that are important for their
own clients to the service and make use of
jointly produced entities in the open service
and in the service requiring authentication.
- Common sections make it possible to save building
and maintenance costs of the service.
11Administrative challenge authentication
- Several means of authentication
- 1) Official electronic ID card
- 2) Standardised Internet bank connection a
unique solution in Finland and internationally - -gt Service reaches 80 of the working population
12Technical solutions
- The open service is based on DynaGen content
management and publishing platform. The
authentication service is based on PKI
technology. - The structure of the service is based on
Microsoft DNA architecture (ASP, COM). - The environment in use is the duplex Internet
Information Servers (IIS). - Data communication between web services and
mainframe is handled by the COM Transaction
Integrator (COMTI) component in the Host
Integration Server (HIS2000). - The status of the user interface is mantained by
VS Session session management system, which saves
this information in a local MS-SQL-Server
database. - The TMH Report Management System is used for
printouts.
13The portal now
www.tyoelake.fi
- Positive feedback from end-users
- High satisfaction of pension providers
- Increased use of the site
- eEurope Award certificate
14Future development
- The long-term objective of developing the
service is to create, within the decentralised
earnings-related pension scheme, a uniform
interface for the electronic communication of the
insured. - Objectives for the near future
- filing a pension application electronically 2006,
in cooperation with the Social Insurance
Institution - receiving a pension estimate 2007-2008,
- presupposing that the standardization of
processes of pension providers has been further
developed. - Development of an online pension application
system creates further requirements for the
technical environment.
15Future technical development
-
- User interface will be done with Microsoft .NET
architecture. - Data communication will use the SOAP protocol
with XML messages. - Host connections and pension application data
transfer to different computer systems of
pension providers will be done through an
integration broker. - Pension providers will receive pension
application data by the WebServices.